Experienced banking professional with 10 years of proven expertise in financial services, customer relations, and operational management. Adept at driving business growth through exceptional client service and strategic financial planning. Demonstrated ability to manage complex financial transactions, enhance customer satisfaction, and contribute to the achievement of organizational goals.

Hello! I'm Joanna, a Tech-Savvy Virtual Assistant & Automation Specialist with over 8 years of experience supporting businesses and entrepreneurs. I specialize in General Virtual Assistance, Executive Assistance, Social Media Management, and Workflow Automation, helping companies not just stay organized, but actually reduce the manual work behind their day-to-day operations.

What I Offer

General Virtual Assistance: Email and calendar management, data entry, research, customer support, travel arrangements, and project coordination to keep your business organized and productive.

Executive Assistance: Professional executive-level support including project management, stakeholder communication, and maintaining confidentiality.

Social Media Management: Engaging content creation and scheduling, community management, and analytics tracking to grow your brand and attract customers.

Workflow Automation: Designing and building automated systems using Zapier, -----------, and n8n, connecting forms, CRMs, email, and communication tools so repetitive tasks (lead intake, follow-ups, notifications) happen automatically instead of manually.

Why Work With Me?

Efficient & Reliable: Skilled at prioritizing tasks and managing time to ensure deadlines are met without compromising quality.

Strong Communicator: Professional written and verbal communication that builds trust and clarity with clients and teams.

Tech-Savvy & Automation-Minded: Proficient in Google Workspace, Microsoft Office, Canva, Notion, Meta Business Suite, and productivity tools with hands-on experience in Zapier, -----------, and n8n to identify and automate recurring manual work.

I'm passionate about helping businesses succeed by taking essential operations off your plate and finding smarter, automated ways to run them so you can focus on growth and strategy.

Let's connect and discuss how I can support your business!

Clarisse is a goal-driven professional with a strong background in client relationship management, business operations, communications, and coordination. With experience across architecture, real estate, and insurance industries, she brings a unique ability to organize complex workflows, manage multiple priorities, coordinate with clients/stakeholders, and ensure that things move ahead efficiently.

A resourceful and proactive professional, she excels in fast-moving environments where ownership, problem-solving, and attention to detail are essential. She has experience managing client communications, preparing reports and business documents, liaising with teams and business partners, tracking operational requirements, and implementing strategies that support business growth.

With a Bachelor of Science in Architecture, Clarisse combines analytical thinking with strong interpersonal and communication skills. She is proficient in Microsoft Office, Canva, AutoCAD, SketchUp, and business productivity tools, and has excellent written and verbal communication skills in English and Tagalog.

Known for her integrity, adaptability, and willingness to continuously learn, Clarisse is passionate about creating efficient systems, supporting leaders, and producing excellent results through organization, accountability, and progressive execution.

Experienced in Customer Success Management within the dynamic realm of a Tech Startup company, adeptly steering the onboarding, growth, and post-sales journey of acquired clients. Proficient in Customer Relationship Management (CRM), cultivating enduring connections while delivering compelling presentations with finesse. Possesses a keen aptitude for problem-solving, driven by an innate self-motivation to excel. Enthusiastic about collaborating with a stellar team, committed to delivering work of the highest caliber.
Additionally, highly skilled in utilizing both computer software and hardware, ensuring seamless operation and maximizing productivity.

With a degree in Business Administration and a passion for marketing, I've always enjoyed connecting with people and finding ways to meet their needs. My experience, from teaching English to running an online store, taught me that successful sales come from building real relationships. I thrive on understanding what customers are looking for and delivering solutions that work. Now, I'm excited to dive into the sales field, bringing energy, adaptability, and a drive to not just hit targets but exceed them.

Results-driven Sales Professional and Customer Sales Specialist with 4+ years of BPO experience supporting U.S.-based B2B accounts, managing customer relationships, handling sales and account inquiries, and maintaining accurate CRM records. Proven track record of exceeding monthly sales targets by 20% consistently for one year, resolving complex customer and billing concerns with a 95% first-contact resolution rate, and supporting customer retention through effective after-sales service.

Experienced in;

- Lead generation,
- Appointment setting
- Prospect qualification
- Sales support
- Account management
- CRM documentation
- Negotiation
- Customer relationship management

Highly organized, self-motivated, detail-oriented, and comfortable working independently in fast-paced, performance-driven environments and U.S. night-shift schedules.

Technical Buyer, Procurement Engineering, Purchasing Engineer. Supply chain management.

I am highly driven, motivated and a dynamic Marketing graduate, with a comprehensive employment background in the export and agricultural industry and a proven track record, seeking a new position that will further enhance professional and technical skills.
Over my 10 years of working experience, I've had the opportunity to develop a range of skills that I know will make a big impact. I've practiced my problem-solving and critical thinking skills especially in the operations. I also learned to be very organized and adaptable. With the dynamic and fast-paced agricultural industry, it taught me to stay flexible, embrace changes and quickly learn new tools and processes to meet objectives.

A diligent and knowledgeable Virtual Legal Assistant with two years of experience supporting legal teams and clients comprehensively. Dedicated to delivering exceptional service quality and making significant contributions to the success of legal projects.

Results-driven Procurement/ Purchasing Specialist/Admin with over 15 years of experience in purchasing, vendor management, and supply chain operations. Expertise insourcing, negotiating contracts, and ensuring compliance, consistently achieving cost savings and process improvements. Proficient in Maximo, SAP, and MRO systems for effective purchase order and inventory management, including tracking orders, deliveries, and payments. Adept at negotiating prices within budget and conducting quality checks to ensure all requirements are met before order execution.

Organized and reliable professional with experience in customer service, collections, and medical billing. Skilled in handling client communication, data management, and administrative tasks with accuracy and efficiency. I take pride in delivering quality results, meeting deadlines, and supporting smooth daily operations for clients and their businesses.

For the past 6 years, I’ve worked as an Acquisitions Manager, helping investors identify, negotiate, and successfully close off-market real estate deals.

I specialize in building strong relationships with property owners, uncovering opportunities before they reach the market, and negotiating win-win outcomes that align with my clients’ investment goals. My focus is on creating a seamless acquisition process through strategic communication, market knowledge, and disciplined deal execution.

I’m passionate about connecting the right opportunities with the right investors and take pride in consistently delivering results that help my clients grow their portfolios.

Looking for HOME BASED SET-UP Collection Specialist/ CUSTOMER SERVICE


Experience in Collection Specialist Work from Home Set-up, also experience in ESL teaching and Purchasing Assistant. Proven ability to manage accounts receivable, resolve payment discrepancie. Strong communicator, detail-oriented, and adaptable to fast-paced environments.

Results-driven Credit Supervisor with over three years of experience in credit analysis, risk assessment, and credit operations. Skilled in financial analysis, portfolio management, regulatory compliance, and team leadership. Proven ability to optimize credit processes, mitigate risk, and support sustainable portfolio growth while delivering sound credit decisions.

Dynamic and forward-thinking recruitment specialist offering 4+ years of experience sourcing, recruiting, interviewing, and retaining top talent. Proven track record of managing administrative tasks efficiently and maintaining strict confidentiality. Well-versed in developing and enhancing recruitment procedures, directing the recruitment team’s functions, and resolving all recruitment issues with strategic recommendations.