Hi! I’m Claire — a Virtual Assistant with a strong background in Software Quality Assurance, combining precision, organization, and tech-savviness to keep your projects running smoothly.

I specialize in:
- Coordinating remote teams & ensuring tasks are completed on time
- Managing calendars, inboxes, and digital workflows
- Creating and maintaining clear documentation for smooth communication
- Tracking progress, issues & deliverables using Azure DevOps
- Liaising with clients & tea-----------mbers to keep projects on track

Background:e
With 5+ years as a Quality Assurance Analyst, I have led QA teams, presented client demos, and maintained dashboards, reports, & documentation for Agile teams. I have collaborated with developers, designers, & stakeholders across time zones to ensure deadlines are met and quality is maintained.
These same skills now fuel my VA work — from admin support & process management to tech-based tasks.

Skills & Tools:
- Project & Task Management: Azure DevOps, Agile methodologies
- Admin Support: Email & calendar management, document organization, stakeholder reporting
- Quality Assurance: Test case creation, defect management, Functional Testing (includes Regression Testing and User Acceptance Testing), Performance Testing, Accessibility Testing, UI/UX Testing, Cross-browser Testing, and Usability Testing
- Communication Tools: Microsoft Teams, Zoom, Google Meet
- Cloud & File Management: Google Drive, OneDrive, Microsoft 365, Google Workspace
- Design & Media Support: Canva, Figma, CapCut

Whether it’s managing your remote team, organizing workflows, or keeping projects moving forward, I bring accuracy, reliability, and a collaborative approach to help you focus on what matters most.

I specialize in QA testing for mobile and desktop applications. I have hands-on experience with SQL databases (MySQL, PostgreSQL, Oracle), API testing (Postman, Fiddler), and performance testing (Apache JMeter). Using Azure DevOps for test management and bug tracking, I collaborate seamlessly with development and DevOps teams in Agile environments to deliver high-quality software. I’m a hardworking individual, passionate about learning, and always eager to take on new challenges. I thrive under pressure, am open to reaching greater heights, and consistently take initiative to get things done.

- Performs Functional and Non-Functional testing.
- Performs testing on eCommerce web projects.
- Performs testing on CMS websites.
- Performs testing on ERP websites.
- Performs UI/UX Testing.
- Performs Payment Gateway testing.
- Develops and maintains test script for automated testing using Selenium with Cucumber framework.
- Issues tickets regarding bugs or defects found on projects using Gitlab and discuss it with
developers.
- Writes detailed test cases and test scenarios.
- Creates Test Plan.
- Performs Performance and Load Testing using JMeter.
- Integrate automated test scripts with Jenkins CI/CD pipeline.
- Collaborates with Developers and Project Manager to ensure that requirements, process and design
are being followed

Above average WPM, Encoding, Making Reports, Editing photos and videos, Google apps and Microsoft Excel Expert, Scripting, IT Specialist, Customer service, Social media expert, Virtual assistant