Running a business is demanding. My role is to help business owners reclaim their time by keeping operations organized, clients supported, and day-to-day tasks running seamlessly.

Over the past 5+ years, I've supported business operations, property management, and customer success by managing a portfolio of 100+ residential properties and 30+ boutique accommodations, coordinating 200+ lease agreements and tenant transitions each month, and resolving 80–100 guest and client inquiries daily across multiple communication channels. I also maintained Airbnb Superhost service standards, contributed to a 4.9-star guest experience, and built a strong sales foundation by earning recognition as one of the Top 10 Sales Consultants in the Philippine team during my time at a travel agency, achieving a 15% lead-to-appointment conversion rate.

I bring a proactive, detail-oriented approach to executive support, administrative operations, CRM management, calendar coordination, client communication, and workflow optimization. Whether it's organizing priorities, streamlining processes, managing customer relationships, or handling the details that keep a business moving, I focus on creating efficient systems that allow leaders to spend more time growing their business.

Here is how I can help your team:

*Operational Precision: Expert at managing logistics, scheduling, and administrative workflows that keep organizations moving.

*Client Advocacy: A strong background in guest relations and multi-channel support, focused on building trust and long-term loyalty.

*Strategic Growth: Skilled in consultative sales and lead qualification, helping businesses identify needs and drive engagement.

If you're looking for a reliable Executive Assistant who takes ownership, communicates proactively, and helps your business operate more efficiently, let's connect. I'd love to learn more about your business and explore how I can support your goals.

Merry Grace Ranalan

Behind every growing business is clean data, efficient systems, and strong execution. When those break down, growth slows, revenue slips, and everything starts to feel reactive.

That’s where I come in.

Hi, I’m Maureen. I support CEOs, founders, and remote teams by managing operations, CRM systems, and revenue tracking so you can focus on scaling the business instead of fixing what’s behind it.

I build organized systems that improve visibility, protect revenue, and reduce operational friction. From KPI dashboards to invoicing and accounts receivable tracking, I ensure numbers align and workflows run smoothly.

I supported 10+ tea-----------mbers across sales, onboarding workflows, and executive leadership, ensuring performance tracking, commission systems, and revenue reporting remain accurate and aligned.

Here’s how I support your business:

Sales & Revenue Operations
• KPI tracking and performance dashboards
• Commission validation and payout tracking
• Revenue reporting and sales data organization

CRM & Systems Management
• GoHighLevel CRM management
• Pipeline tracking and data accuracy
• Workflow automation and SOP creation

Finance & Accounts Receivable
• Invoice generation and payment tracking
• Overdue account follow-ups and structured collection cadence
• Subscription monitoring and revenue leakage prevention
• Payment reconciliation and financial status reporting

Executive & Team Operations
• Calendar and inbox management
• Task coordination and workflow tracking
• Cross-team communication and support

I work with tools like GoHighLevel, -----------, Asana, and Google Workspace to manage operations, track revenue, and streamline workflows. I use ----------- and VOIP systems for sales calls, Zendesk for client support, and SignNow or DocuSign to handle contracts and approvals efficiently. Canva and CapCut help me create branded content when needed, keeping everything organized and aligned for executives and teams.

A few highlights:
• Worked directly as the right-hand to a CEO, business coach, and consultant, managing a 10+ member sales team and sending daily performance reports. I built commission trackers, operational dashboards, and workflow systems, monitored the dialer and sales calendar, handled client communications including overdue payments, and managed invoicing and payment tracking. I implemented automations and streamlined processes to improve efficiency, visibility, and accuracy across the business.
• Managed the sales team’s daily operations, tracking attendance, commissions, and performance metrics. I built EOD reporting templates, sales trackers, and payout systems while monitoring client progress and ensuring the team’s workflow ran smoothly and efficiently.
• Supported a U.S.-based talent agency with end-to-end onboarding, contract management, and operations coordination.
• Worked directly with a nonprofit CEO, managing calendar, travel, inbox, and expenses to streamline executive operations.
• Handled billing, and customer support for global clients at top BPOs including Concentrix, WNS, and TaskUs.

I genuinely enjoy bringing order to fast-moving businesses. There’s something powerful about turning scattered systems into something structured and scalable.

If you’re building something meaningful and need reliable operational support behind it, I’d love to be part of that growth.

Let's connect!

*Highly organized, detail-oriented Administrative and Operations Professional with over 8 years of corporate back-office experience.
I specialize in managing high-volume record tracking, document control, and billing administration within demanding organizational environments—including long-term project and operations support for Asian Development Bank (ADB).

I am seamlessly transitioning my extensive corporate background into remote execution, bringing enterprise-level data discipline, strong attention to detail, and top-tier confidentiality directly to your business operations.

*How I Deliver Value to Your Remote Team:
Operations & Document Control: Proven background managing complex digital and physical filing systems, formatting structured business documentation, preparing concise meeting minutes, and streamlining procurement files.
Executive Administrative Support: Expert handling of email management, professional correspondence, high-volume database maintenance, data processing, and calendar/timeline tracking.
Billing & Finance Administration: Years of practical experience processing billing transactions with high accuracy, verifying payroll/timekeeper information, resolving record discrepancies, and preparing client invoices.

*Technical Toolbelt:
Productivity: Google Workspace, Microsoft Office Suite (Advanced Excel, Word, Outlook).
Collaboration: Microsoft Teams, Zoom.
Design & AI Automation: Canva, ChatGPT, PDF Editing.

Committed to driving operational efficiency, maintaining meticulous quality control, and delivering proactive support so you can scale your business with total peace of mind.

Versatile customer service and digital support specialist with over 4 years of experience across hospitality, e-commerce, real estate, and marketing. Skilled in delivering empathetic, high-volume customer assistance for platforms such as Airbnb, AliExpress, and Shopify, ensuring timely resolution, satisfaction, and trust. Experienced in lead generation and qualification in real estate, complemented by creative expertise in
social media content creation, digital design, and video editing. Known for strong communication, problem-solving, and adaptability, with a proven ability to balance client-focused service and creative solutions that drive satisfaction and results.

My Technical Skills:
- Graphic Design
-Content Creation-Digital Marketing
-Social Media Administration
-Graphical Designing
-Photo Editing
-Customer Service Representative
-Adobe Photoshop
-Asana
-Slacks
-Canva
-Google Sheets
-Microsofts
-Tech Savy
-Computer Advance

My Personal Skills:
-Written and verbal communication skills (English).
-Highly organized and efficient
-Ability to work independently or as part of a team
-Proven Leadership skills and ability to motivate.
-Detailed Oriented
-Work under pressure
-Multitask
-Customer Service
-Social Media Manager
-Email Support
-Data Entry
-Email Support
-Customer Support Ecommerce
-Customer Service Associate
-Office Management
-Customer Identification

I’m highly organized, detail-oriented, and have strong communication skills—both written and verbal. I’ve supported various clients with tasks like email and calendar management, product listing on Shopify and Etsy, basic video editing using Canva, Capcut, Adobe Premiere, and general administrative work.
I’m tech-savvy, a fast learner, and I can work independently while making sure everything is delivered on time and with high accuracy. I take pride in clean, well-structured work and I’m always eager to help make things easier and more efficient for the team.

Completed copywriting learning course.

Fast learner and quick to adapt in fast changing environment.

Quick to find short-term solution and transition it into long term or permanent process.

Good with wordplay and ability to entice customer.
I created AI prompt that optimized completion of tasks.
Built excel dashboard to track completion rate of tea-----------mbers.
Built VBA macro script in excel to ease consolidation of raw data.
Contributed in analyzing building scorecards that's tailor fit to the development of the team.

I help busy executives and business owners stay organized, focused, and operating at peak efficiency.

With 5+ years of combined experience as an Executive Assistant and Business Development Manager, I specialize in managing high-level operations, streamlining workflows, and handling both business and personal responsibilities with precision and discretion.

Here’s how I can support you:
? Inbox & calendar management (including multi-timezone scheduling)
? Travel planning & itinerary coordination
? Daily operations & workflow optimization
? Document preparation, reporting, and research
? Vendor coordination, procurement, and supply chain support
? Personal & household management for executives

I’ve supported executives in fast-paced environments, handled confidential matters, led operational improvements, and even managed office relocation and business registration processes.

I don’t just complete tasks—I anticipate needs, solve problems proactively, and help you save time so you can focus on growing your business.

Let’s work together to make your operations smoother and more efficient.

Results-driven Virtual Assistant specializing in Social Media Management, Lead Generation, and Admin Support.

I help businesses build a strong online presence through content creation and social media management, attract potential clients through prospecting and outreach, and keep operations running smoothly with efficient administrative support.

Focused on delivering results, building systems, and supporting business growth.

I'm a discreet, detail-oriented Executive Assistant with hands-on experience supporting executives in the security and executive protection sector, along with general EA and digital support work. I manage calendars, correspondence, enrollment/database tracking, and outreach — and I take pride in researching and solving problems independently before escalating them. I'm continuously growing my AI-tool fluency (Claude, ChatGPT, ElevenLabs) and CRM/project management skills (GoHighLevel, ClickUp, Notion, Asana), so I bring both reliable EA fundamentals and forward-thinking efficiency to every client I work with.

I would want to be remembered as being analytical, assertive and reliable one who never failed to get things working smoothly yet at the same time works with others. I am quite detail-minded and skilled at evaluating progress and results and thus can make sure the projects remain on schedule and results become increasingly better.

It is my inherent nature to become a planner, prioritize, and team organizational individual. I am well used to undertaking more than one task at a time and completing assignments on time and handling problems as they arise. I am also well trained in process improvements, project planning and reporting and financial analysis and risk management.

I am a fan of open communication in words and writing form, and I ensure that I maintain relations with stakeholders and client demands professionally and respectfully. I have done every little thing associated with conflict resolution, vendor management and working across teams and ensuring that things carry on in a smooth manner.

In general, I would like to leave a reputation of a person who is not only a reliable and efficient worker, but also a team player, problem solver and someone who believes in making a positive change through her work.

Detail-oriented Email Support and Executive Assistant professional skilled in managing high-volume communications, organizing information, and maintaining smooth day-to-day operations. Proficient with digital tools, automation platforms, and productivity systems that enhance efficiency and workflow accuracy. Known for being reliable, quick-learning, and adaptable—consistently providing organized support, clear communication, and a calm, solution-focused presence that helps teams stay productive and aligned.

Hi! I’m Veronnie, a reliable Virtual Assistant with experience in executive support, social media management, video editing, content creation, and day to day business operations.

I’ve been working remotely for several years supporting business owners with both administrative and creative tasks. I’m experienced in managing calendars, organizing workflows, handling CRM systems, scheduling content, editing videos, creating graphics, and helping businesses stay organized and efficient.

I’m someone who learns quickly, communicates well, and pays close attention to details. I enjoy helping business owners save time so they can focus on growing their business while I handle the backend support.

Here are some of the things I can help with:

• Executive Assistant tasks
• Calendar and email management
• Social media scheduling and content support
• Video editing for short-form and long-form content
• Graphic design using Canva
• CRM management and automation support
• Data entry and research
• Project management
• Content organization and admin support

Tools I’ve used:
• GoHighLevel
• Canva
• Adobe Premiere Pro
• CapCut
• -----------
• Asana
• Google Workspace
• Microsoft Office
• Social media platforms like Facebook, Instagram, TikTok, and YouTube

I’m always open to learning new tools and systems and I take pride in being dependable, organized, and easy to work with.

Hello,

My name is Vien, and I have hands-on experience in Executive Assistance, Operations Support, Property Management, Bookkeeping, Surveillance Analysis, and Customer Service for U.S.-based businesses.

I help busy executives and companies stay organized, efficient, and productive by managing day-to-day operations, calendars, communications, financial records, customer support, and administrative workflows. Experienced in QuickBooks, Google Workspace, Microsoft Office, CRM systems, Shopify, and remote team coordination.

Experienced in supporting the operations of 45+ retail store locations in fast-paced environments, helping leadership teams maintain operational efficiency, organization, communication, and accountability across multiple sites. I bring strong problem-solving skills, adaptability, professionalism, attention to detail, and the ability to manage multiple priorities independently in remote environments.

Experienced with:
• Shopify
• Names & Faces
• Zipline
• Zendesk
• AppFolio
• Google Home
• Verkada
• Google Workspace
• Microsoft Office
• QuickBooks
• CRM & Ticketing Systems


Core strengths include:
• Executive & Administrative Support
• Operations & Multi-Location Coordination
• Recruiting & Hiring Support
• Bookkeeping & Financial Reporting
• Property Management & Tenant Coordination
• Customer Service & Conflict Resolution
• Calendar & Email Management
• Data Entry, Reporting & Documentation
• Surveillance Monitoring & Incident Reporting
• Cross-Functional Team Coordination


I am highly detail-oriented, proactive, dependable, and able to work independently in fast-paced, remote environments. I take pride in delivering accurate work, solving problems efficiently, and providing excellent support that helps businesses grow and operate smoothly.