I help businesses provide professional customer support through phone, live chat, and ticket management while keeping daily operations organized and efficient. With over two years of BPO customer support experience, I have assisted customers by resolving inquiries, processing support tickets and orders, and delivering a positive customer experience across multiple communication channels.

I'm comfortable using Zendesk, HubSpot Service Hub, Loom, Google Docs, Google Sheets, Google Calendar, Google Slides, Notion, Google Meet, Canva, and CapCut. I use these tools to manage customer requests, organize information, communicate with teams, and support day-to-day business operations.

Available to work PHT, EST, PST, or overlapping schedules. I'm looking for a long-term opportunity where I can become a dependable member of the team and contribute to consistent, high-quality customer support.

I take pride in being organized, responsive, and committed to delivering accurate work. My goal is to build lasting professional relationships by providing reliable support, maintaining clear communication, and helping businesses create a positive experience for every customer.

If you're looking for a dependable Customer Support VA who is committed to long-term success, I'd love the opportunity to support your business. Feel free to send me a message.

I am a dedicated remote professional with over 6 years of experience in teaching English to Koreans and Japanese clients online and more than 10 years of combined experience in customer service, administration, leadership, and operations.

Throughout my career, I have developed strong communication, scheduling, record management, and client support skills while working independently in remote environments. I have a background in team leadership, customer service, data entry, and administrative support. I am a Business Administration graduate who is detail-oriented, dependable, and eager to help businesses stay organized and operate efficiently.

I am currently seeking opportunities as a Virtual Assistant, Executive Assistant, Administrative Assistant, or Customer Support Specialist where I can contribute my skills while continuing to grow professionally.

Work sample:

Resume Link:
file:///C:/Users/zymet/Downloads/Anne_%20VA%20Resume_PDF.pdf

Portfolio Link:
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Freelance Bookkeeping & Data Entry Specialist | 3 years in Book keeping at a Private Company

- I work as an Freelance Book keeper for 3 years at private company, where I handle data entry, prepared basic reports, updated records on time and electronically submit the document to the BIR via email.

Freelance Educational Technology Support Assistant | May 2026 - July 2026

- Developed professional and engaging learning materials using Powerpoint and Canva for students pursuing Doctoral degrees.
- Transformed academic content into clear, visually appealing presentations and digital learning resources to support effective instruction.
- Provided hands-on technical support during live online classes, helping the professor manage presentations, virtual platforms, and audio/video requirements.
- Prepared and monitored technical setups to help ensure seamless and uninterrupted online class sessions.


AI Image & Visual Generation – 1 month (Personal Projects)

- 1 month of hands-on experience creating AI-generated visual content for personal projects and creative exploration.

Results-driven Customer Success and Operations Specialist with 5+ years of experience in customer service, loan processing, administrative support, and client experience. Skilled in CRM systems, documentation, data management, issue resolution, and workflow coordination. Proven ability to manage multiple priorities, maintain accuracy, and deliver exceptional customer support in fast-paced remote environments.

A dedicated customer service professional with over four months of hands on experience in a fast paced BPO environment, specializing in financial support. Highly adept at active listening, problem solving, and clear communication, I consistently exceed quality standards and client expectations. Known for patience, empathy, and the ability to remain composed under pressure, I build rapport quickly and turn challenging interactions into positive outcomes. Eager to leverage my skills and passion for helping others in a dynamic, customer focused role.

I have 8 years of experience working in a US healthcare BPO account, specializing in claims review, denial analysis, insurance verification, and dispute handling. I have developed strong expertise in identifying claim errors, ensuring accurate processing, and supporting proper reimbursement outcomes.

I was trusted to continue working from home due to consistent high-quality performance, strong accuracy, and the ability to work independently with minimal supervision. I am highly organized, detail-oriented, and committed to delivering efficient and compliant results in every task.

In addition, I am trained in Freight VA operations such as track and trace, shipment monitoring, and timely coordination with carriers. I am dependable, quick to learn, and ready to contribute to stable, long-term roles where accuracy, reliability, and consistency are valued.

Virtual Assistant | Social Media Manager | Digital Marketing | Customer Support | Healthcare Professional

Hi! I'm Marielle Dojoles - Villanueva, a reliable and results-driven professional with a diverse background in healthcare, sales, business, digital marketing, and administrative support.

As a licensed Medical Laboratory Technician, I developed strong attention to detail, organization, and the ability to work efficiently under pressure. My experience as a Medical Sales Representative strengthened my communication, customer service, and relationship-building skills, while my work in entrepreneurship, real estate, and social media management enhanced my expertise in sales, marketing, content creation, and client engagement.

I can help businesses with:

* Virtual Assistance and Administrative Support
* Email and Calendar Management
* Data Entry and Internet Research
* Customer Service and Chat/Email Support
* Social Media Management and Content Creation
* Digital Marketing and Brand Growth
* Lead Generation and CRM Management
* Basic Graphic Design using Canva
* Microsoft Office, Google Workspace, and other productivity tools

I'm a fast learner, highly organized, adaptable, and committed to delivering high-quality work. I enjoy helping businesses stay organized, connect with their audience, and achieve their goals through reliable support and creative solutions.

If you're looking for someone who is dependable, proactive, and easy to work with, I'd love the opportunity to be part of your team. Let's work together to help your business grow!

Medical Admin Assistant experienced in psychiatry and insurance-based practices. Skilled in scheduling, prior authorization, insurance checks, scheduling and EHR date entry. I help reduce your admin workload so you can focus on patient care.

Hi! I'm Elaiza Inocentes, a reliable and hardworking Virtual Assistant ready to help you save time and stay organized.

I can assist with:

Administrative Tasks, Email & Calendar Management
Social Media Management
Data Entry & Internet Research
Customer Support

I'm familiar with Google Workspace, Microsoft Office, Canva, Workiz, GoHighLevel, and Logical CRM.

I'm a fast learner, detail-oriented, organized, and proactive. I enjoy supporting business owners by handling daily tasks efficiently so they can focus on growing their business.

I'm excited for the opportunity to be a valuable part of your team. Let's connect!

Hi, I'm Mark — a reliable and detail-oriented Virtual Assistant with strong experience in customer service, email support, and administrative tasks.

I have worked in fast-paced environments where I handled inbound and outbound calls, live chat, and email support while maintaining high customer satisfaction scores. I am comfortable managing multiple tasks, documenting cases accurately, and ensuring that nothing falls through the cracks.

Here’s what I can help you with:

• Email and inbox management
• Customer support (email, chat, phone)
• Data entry and documentation
• Calendar and appointment scheduling
• Social media messaging and coordination
• Administrative support
• Basic reporting and organization

I am dependable, punctual, and committed to delivering high-quality work. I am available to work U.S. time zones and can start immediately.

I look forward to supporting your business.

I am a dedicated and customer-focused Customer Service Representative with experience providing exceptional support through chat and email. I have worked as a Customer Service Representative, Customer Service Associate, and Chat Support Representative, helping customers resolve concerns efficiently while delivering a positive experience.

I am skilled at handling customer inquiries, processing orders, resolving complaints, troubleshooting issues, and maintaining a professional and empathetic approach in every interaction. I understand the importance of clear communication, patience, and creating satisfied customers who continue to trust the company.

My strengths include:

Customer Service & Customer Support
Live Chat Support<8efe80624d780eba0c6493ec45140364>Email Support
Order Processing
Complaint Resolution
Data Entry & Administrative Tasks
CRM Systems
Excellent Written and Verbal English
Problem Solving
Time Management
Multitasking

I am a fast learner, dependable, and committed to providing excellent customer experiences. I adapt quickly to new tools and processes and always strive to exceed performance expectations.

If you're looking for a reliable virtual tea-----------mber who genuinely cares about your customers and your business, I would love the opportunity to work with you and contribute to your company's success.

Hi! I’m Carmela — the kind of Virtual Assistant who genuinely enjoys making life easier for busy business owners and teams. I bring a mix of professionalism, strong communication skills, and positive energy to every project I handle. From managing schedules and client communication to handling admin tasks and customer support, I make sure things stay organized, efficient, and stress-free.

What makes me different is that I don’t just “complete tasks”. I care about the people I work with and treat every business like it’s my own. I’m proactive, detail-oriented, quick to learn, and easy to work with, which helps me build strong relationships with clients and teams.

If you’re looking for someone dependable, adaptable, and genuinely invested in helping your business grow, I’d love to be part of your team!

Hi, I'm Christnel — a tech-savvy E-commerce Customer Support Specialist and Virtual Assistant with an IT Support background.


I help Shopify e-commerce brands keep their customers, orders, and backend operations running smoothly. I specialize in text-based support through email and live chat, allowing me to focus 100% on resolving tickets, managing queues, and handling day-to-day store operations.


My experience spans UK and US clients, including supporting a subscription e-commerce brand with orders, refunds, fulfillment, and customer retention, as well as working in US IT Support, where I developed strong troubleshooting and problem-solving skills.


What I can handle:

✔ Shopify — orders, refunds, tracking, fulfillment, returns
✔ Skio — subscriptions, skips, swaps, churn, failed payments
✔ Dixa — email and live chat support, ticket management
✔ Customer support — resolving issues quickly while maintaining a high service standard
✔ AI & productivity tools — ChatGPT, Claude, ClickUp, Notion, -----------, Asana, Google Workspace
✔ Secure workflows — comfortable with 1Password and handling sensitive client information


My focus is simple: keep products moving, orders on track, and customers taken care of. I’m not a theme developer or ads manager — I’m the operator who keeps the day-to-day e-commerce system running and makes sure nothing falls through the cracks.


If you need someone who can step into your Shopify, Dixa, or Skio workflows and start contributing from day one, I’m available for full-time or part-time work and can adapt to your time zone.

Portfolio :

📍 Philippines | Available to start immediately

A strategic and innovative social media manager with a solid background in leadership, communication, and community interaction. Enthusiastic about creating powerful stories that connect to various audiences, I thrive in crafting effective messaging that mixes professionalism with imagination. My capacity to build inclusivity, empowerment, and collaboration guarantees that digital content not just excites but also motivates meaningful connection. With an acute sense of formal communication and audience interaction, I excel in fast-paced settings where flexibility, creativity, and considerate messaging are key drivers of success. From campaign management, brand voice improvement, or online community development, I introduce a results-oriented methodology built on authenticity and effectiveness.