Medical Admin Assistant experienced in psychiatry and insurance-based practices. Skilled in scheduling, prior authorization, insurance checks, scheduling and EHR date entry. I help reduce your admin workload so you can focus on patient care.
Experience: 1 - 2 years
Provided customer support for major medical insurance plans, assisting members with benefits, claims, billing, and prior authorization inquiries. Skilled in resolving complex issues over the phone, explaining coverage details clearly, and using systems like Salesforce and internal CRMs to document interactions and manage cases accurately.
Experience: 2 - 5 years
Experienced in accurate and efficient data entry within healthcare and customer service settings. Proficient in updating patient demographics, insurance information, and appointment histories in EHR systems. Skilled in maintaining organized records, managing high volumes of data, and ensuring compliance with HIPAA and internal protocols.
Experience: 2 - 5 years
Proficient in multitasking in fast-paced environments, managing high call volumes while updating records, coordinating schedules, and resolving patient or client concerns. Able to prioritize tasks effectively without compromising accuracy or service quality.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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