My professional background includes:

Data Entry Clerk: Performing online and offline data encoding in an outsourcing company.

Clerk/Admin Assistant: Supporting administrative tasks at a government agency (GSIS).

Customer Service Representative: Providing email and chat support for 9 years in a BPO/Call Center.

Virtual Assistant: Managing diverse tasks since resigning from the BPO industry.

My skills include:
• Office & Admin (Virtual Assistant)
- Admin Assistant
- Data Entry
- Data Mining
- Data Encoding
- Email Management
- Human Resource Management
- Research
- Microsoft Office
- Google Docs
• Customer Service & Admin Support
- Community Forum Moderation
- Chat/Email Support
- Social Media Moderation

You can contact me through email at ----------- or via skype telusjanusa.

Here's the link to my resume:

-----------

6+ Years | Shopify | E-commerce | Operations | Executive Support | SEO | Marketing

I help e-commerce brands, business owners, and executives stay organized, operate efficiently, and get things done.

With 6+ years of experience in Virtual Assistance, Shopify, E-commerce Operations, Executive Assistance, Customer Success, SEO, and Digital Marketing, I bring hands-on experience across the entire business workflow.

🛍️ Shopify & E-commerce
5+ years Shopify experience
Product & catalog management — 400+ products
Order processing, fulfillment, refunds & replacements
Inventory management & stock monitoring
3PL, warehouse & supplier coordination
Shipping, logistics & customer order management
Shopify apps, bundles, upsells & store optimization
Supported 20–40+ daily orders, including high-value orders

👩‍💼 Executive & Operations Support
Calendar & inbox management
Executive/administrative support
CRM & project management
SOPs, process improvement & workflow organization
Vendor, supplier & stakeholder communication
Research, reporting & data management

📈 SEO & Digital Marketing
Managed SEO for 26 websites across multiple niches
Keyword research, on-page & technical SEO
SEO audits & content optimization
2+ years link building & outreach
BuzzStream, Ahrefs, SEMrush & Google Search Console
Social media management, optimization & content creation
Canva, Photoshop, Facebook, Instagram, TikTok, Pinterest & YouTube

🤝 Customer Success<8efe80624d780eba0c6493ec45140364>Email, chat & ticket support
Customer issue resolution
Order inquiries, refunds & replacements
CRM & lead management
Gorgias, Re, Zendesk, HubSpot & Pipedrive

Why me?

I'm more than a task-based VA. I understand how Shopify, operations, logistics, customer experience, marketing, and executive support work together.

I'm proactive, organized, detail-oriented, and comfortable working independently.

If you need someone who can manage the details while keeping the bigger picture in mind — let's talk.

I am an AI Automation Engineer.
Rather than relying on off-the-shelf subscriptions, I build self-hosted CRM systems and autonomous workflows tailored to your exact business needs.

I architected and deployed a self-hosted custom CRM built on a React.js frontend, PostgreSQL database, and n8n automation backend.

Built-in Google Maps Lead Gen & Enrichment:
Automatically scrapes local lead data from Google Maps, enriches it with detailed business intelligence, and feeds qualified leads directly into your database.

Native Email Marketing & Nurture Engine:
Features automated cold outreach, trigger-based email sequences, and native domain/DNS configuration for full deliverability control without third-party email fees.

Pre-Built AI Layer:
Uses integrated AI agents for automated lead scoring, reply sentiment analysis, and instant Slack/SMS notifications.

Zero Recurring Licensing Costs:
Gives you complete data ownership, unlimited scaling, and custom workflow flexibility beyond what tools like GoHighLevel or HubSpot offer.

Hi, I’m -----------!

I help business owners stay organized, save time, and optimize workflows through efficient management and coordination. I oversee company accounts, facilitate cross-department collaboration, and ensure smooth day-to-day operations.

What I work with:
- Platforms: Airtable, Pipedrive, JustCall, Asana, Slack, PandaDoc, Calendly, GoTo
- Also familiar with: Zapier, ActiveCampaign, GoHighLevel (junior-level), Google Data Studio (Looker)
- Strengths: Workflow optimization, junior-level automation, administrative assistance, and team support.

I also have experience navigating Regrid, LandGlide, and county websites to research land for potential development projects.

I take pride in keeping things running smoothly—whether it’s organizing data, improving processes, or making sure teams have what they need to succeed. If you're looking for a detail-oriented, adaptable, and results-driven professional, let’s connect!

Cold Caller
Experienced Cold Caller skilled in making outbound calls, qualifying leads, and generating interest in products or services through persuasive communication.
Appointment Setter
Organized Appointment Setter with strong communication skills, experienced in contacting leads, qualifying prospects, and scheduling meetings for sales teams.

As a detail-oriented Administrative Assistant, I have a proven track record of providing exceptional support to executives and teams. I am well-trained in multi-tasking and maintain efficiency in day-to-day operations. I'm adept at identifying challenges and finding solutions to resolve issues on time.

Is your team wasting time and sales hours on manual data entry, messy pipelines and broken automations?

I am a Marketing & Sales Automation Architect specializing in turning disconnected apps into flawless, high-converting growth engines. If your business ecosystem is leaking leads, I design the custom CRM architecture and middleware integrations that tie your entire operations together.

Core Tech Stack:

CRM Solutions: HubSpot, GoHighLevel (GHL), Pipedrive, Zoho CRM, Salesforce, ActiveCampaign

Integration Middleware: Zapier Expert, Make (Integromat), n8n, Custom Webhooks & Rest APIs

Data & Project Hubs: Airtable, Notion, ClickUp, Asana, Advanced Google Sheets

Sales & Booking Flow: Calendly, Acuity, Stripe, DocuSign, PandaDoc, Slack, Zoom

High-Value Solutions I Build For Your Business:

End-to-End CRM Architecture: Complete setup, custom property tracking, pipeline design, database technical cleansing and advanced lead routing.

Advanced Workflow Automation: Seamless multi-app data flows linking your marketing funnels, calendars, payment gateways and communication layers.

Lead Velocity Engineering: Automated lead enrichment, database mining, web scraping and instant notification pipelines to get high-intent prospects to sales reps immediately.

Human-Centric Backend Systems: Designing backend routing, prioritization triggers and reactivation sequences that keep your customer-facing communication 100% human and authentic.

SOPs & Technical Blueprints: Providing full documentation and team training playbooks so your internal team can manage the ecosystem with confidence.

Whether you need a complex database migration to GoHighLevel, advanced HubSpot tracking optimization or custom Pipedrive routing via Zapier/Make, I build bulletproof, scalable tech infrastructure.

Ready to eliminate your operational bottlenecks? Let's connect and map out your architecture.

Are you looking for experienced and reliable assistance to lighten your workload?

I, -----------, can provide you the quality service and satisfaction you deserve.

Expertise:
Pipedrive
LinkedIn Marketing
Zendesk Email Support
Pipedrive Data Management
Console Chats<8efe80624d780eba0c6493ec45140364>Email Marketing
Web Research
Excel Data Management
Social Media Marketing
Google Calendar<8efe80624d780eba0c6493ec45140364>Facebook Ads

Visit my Portfolio:
https://----------------------.-----------nva.site/design-illustration-portfolio-website-in-pastel-green-black-green-colored-experimental-style

I help businesses streamline operations, improve internal processes, and build systems that support sustainable growth. With experience supporting business operations across the United States, Australia, and the Philippines within the financial, and sales services sectors, I focus on creating structure, improving workflows, and optimizing CRM systems. Known for being reliable, analytical, and detail-oriented, I help teams operate more efficiently so leaders can focus on strategy and growth.

Insurance professional with over 11 years of combined experience across medical, personal, and commercial lines. Skilled in providing comprehensive backend servicing support to agents and producers, ensuring smooth policy administration, accurate documentation, and efficient client handling. Known for strong attention to detail, reliability, and a deep understanding of insurance processes, helping teams deliver seamless service and maintain high client satisfaction.