Current Employment Status:
Hired Part Time on Apr 6, 2021
Hired Part Time on Feb 27, 2023

Jessa

Shopify Manager | E-commerce Operations | Executive Assistant | SEO | Customer S

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mark as hired

Overview

Looking for full-time work (10 hours/day)

at $9.78/hour ($2,400.00/month)

Bachelor's degree

Last Active

October 3rd, 2026 (3 days ago)

Member Since

June 7th, 2019

Profile Description

6+ Years | Shopify | E-commerce | Operations | Executive Support | SEO | Marketing

I help e-commerce brands, business owners, and executives stay organized, operate efficiently, and get things done.

With 6+ years of experience in Virtual Assistance, Shopify, E-commerce Operations, Executive Assistance, Customer Success, SEO, and Digital Marketing, I bring hands-on experience across the entire business workflow.

?️ Shopify & E-commerce
5+ years Shopify experience
Product & catalog management — 400+ products
Order processing, fulfillment, refunds & replacements
Inventory management & stock monitoring
3PL, warehouse & supplier coordination
Shipping, logistics & customer order management
Shopify apps, bundles, upsells & store optimization
Supported 20–40+ daily orders, including high-value orders

?‍? Executive & Operations Support
Calendar & inbox management
Executive/administrative support
CRM & project management
SOPs, process improvement & workflow organization
Vendor, supplier & stakeholder communication
Research, reporting & data management

? SEO & Digital Marketing
Managed SEO for 26 websites across multiple niches
Keyword research, on-page & technical SEO
SEO audits & content optimization
2+ years link building & outreach
BuzzStream, Ahrefs, SEMrush & Google Search Console
Social media management, optimization & content creation
Canva, Photoshop, Facebook, Instagram, TikTok, Pinterest & YouTube

? Customer Success<8efe80624d780eba0c6493ec45140364>Email, chat & ticket support
Customer issue resolution
Order inquiries, refunds & replacements
CRM & lead management
Gorgias, Re, Zendesk, HubSpot & Pipedrive

Why me?

I'm more than a task-based VA. I understand how Shopify, operations, logistics, customer experience, marketing, and executive support work together.

I'm proactive, organized, detail-oriented, and comfortable working independently.

If you need someone who can manage the details while keeping the bigger picture in mind — let's talk.

Top Skills

E-Commerce » Shopify

Experience: 5 - 10 years

Managed and supported multiple Shopify-based e-commerce stores for over 6 years, handling backend operations, customer support, order fulfillment, refunds, cancellations, inventory coordination, product management, and logistics tracking. Experienced in navigating Shopify admin, processing complex order edits, maintaining accurate customer records, coordinating with suppliers and logistics teams, and ensuring smooth day-to-day store operations. Skilled in using Shopify apps, CRM systems, live chat, email support platforms, and administrative tools while delivering efficient customer service and maintaining organized workflows in fast-paced e-commerce environments.

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Over 6 years of experience in customer support, executive assistance, and e-commerce operations across Shopify-based and online businesses. Skilled in handling ticket-based customer service, email and phone support, live chat, and social media customer inquiries while maintaining professionalism and strong customer satisfaction. Experienced in resolving order issues, refunds, cancellations, tracking concerns, subscription management, and customer complaints efficiently across multiple communication channels. Additionally supported executives with administrative tasks, inbox management, scheduling, backend operations, and workflow coordination. Proficient in using Shopify, CRM systems, helpdesk platforms, social media platforms, and administrative tools in fast-paced remote work environments.

Other Skills

SEO

Experience: 2 - 5 years

Office and Administration » Personal Assistant

Office and Administration » AI Tools

Experience: Less than 6 months

Marketing » CRM » Pipedrive

Experience: 2 - 5 years

Marketing » Content Creation » eBook Writing

Advertising » Facebook Ads

SEO » Content Management

Real Estate » Appointment Setting

Office and Administration » Data Entry

Advertising » Bing Ads

Advertising » Creative Advertising

Experience: Less than 6 months

Office and Administration » Email Management

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Lucena City, Quezon

Tests Taken: IQ
Score: 132: DISC
Dominance: 38
Influence: 36
Steadiness: 25
Compliance: 13: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

SEE MORE REAL RESULTS

“I'm working with a very very talented person.”

- Austin L. Church

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0010
Controller Execution Time ( Jobseekers / Info )	0.0550
Total Execution Time	0.0579

GET DATA

No GET data exists

MEMORY USAGE

1,680,912 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/897835

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0357 seconds) (Show)

0.0006	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0021	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '897835' LIMIT 1
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0.0006	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '897835' AND `is_private` = 1
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0.0016	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 897835 LIMIT 1`
0.0009	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '897835' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0010	`SELECT *, DATEDIFF('2026-10-05',rebill_date) duration_rebill FROM employers WHERE employer_id = '375008,591371'`
0.0005	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0015	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '897835'
0.0033	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0015	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '897835' ORDER BY `jsct`.`rate` DESC
0.0013	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '897835'
0.0006	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0006	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0005	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/897835
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