Current Employment Status:
Hired Part Time on Apr 6, 2021
Hired Part Time on Feb 27, 2023

Jessa

Shopify Manager/Executive Assistant/SEO & Social Media

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Overview

Looking for full-time work (10 hours/day)

at $9.96/hour ($2,400.00/month)

Bachelor's degree

Last Active

June 26th, 2026 (12 days ago)

Member Since

June 7th, 2019

Profile Description

Shopify|Calendar Management | Logistics management
|Social Media Optimization | SEO Implementation | Content Creation | Stakeholder Liaison | Office Suite Proficiency | Real Estate | CRM Specialist | Customer Success Manager | Director of Operations

Dynamic Professional with Versatile Expertise 

As an accomplished professional, I bring a unique blend of skills in executive assistance, Shopify, Marketing, Social Media Management, SEO, and Writing. With a proven track record in supporting high-level executives, driving marketing initiatives, and creating compelling content, I excel in multitasking and adapting to dynamic work environments.

 Executive Assistant

Experienced in providing top-notch executive support, I am adept at managing calendars, coordinating meetings, and handling confidential information with discretion. My organizational skills ensure seamless workflow and contribute to the efficient functioning of executive teams.

Director of Operations

Results-driven Director of Operations with a proven track record in leading cross-functional teams to achieve operational excellence. Known for implementing innovative strategies to streamline processes, reduce costs, and enhance overall efficiency. A strategic thinker with a keen ability to identify and capitalize on opportunities for growth. Committed to fostering a collaborative and high-performance work culture.

Shopify VA
Product Management:Adding new products to the Shopify store.Updating product descriptions, images, and prices.Managing inventory and keeping it up-to-date.
Order Processing:Processing and fulfilling customer orders.Managing shipping and tracking information.Handling customer inquiries related to orders.
Customer Support:Providing excellent customer service through email, chat, or phone.Responding to customer inquiries and resolving issues.
Marketing & Social Media Manager:
I have a passion for creating and executing effective marketing strategies. From developing comprehensive social media campaigns to analyzing performance metrics, I leverage my marketing prowess to enhance brand visibility and engagement. Proficient in utilizing various platforms to connect with target audiences and drive business growth.

SEO: Link Building and Outreach Specialist

I’ve managed SEO for 26 websites across multiple niches, focusing on keyword research, on-page optimization, and technical SEO. For over 2 years, I’ve specialized in link building and outreach using BuzzStream, consistently delivering high-authority backlinks and improved search rankings. I stay updated on trends and algorithm changes to drive lasting organic growth.

Why Choose Me?
I am dedicated to delivering high-quality results, maintaining a proactive approach to problem-solving, and adapting to the evolving demands of a fast-paced work environment. Let's collaborate to achieve your business goals and elevate your professional endeavors.

My skillset is reserved for you. You, who struggle with finding able freelancers, you, who need help. You, whom I would love to share my skills with,
We need each other. And you know that.Let us talk and get things done.
Let's talk about your needs!

Top Skills

Experience: 5 - 10 years

Managed and supported multiple Shopify-based e-commerce stores for over 6 years, handling backend operations, customer support, order fulfillment, refunds, cancellations, inventory coordination, product management, and logistics tracking. Experienced in navigating Shopify admin, processing complex order edits, maintaining accurate customer records, coordinating with suppliers and logistics teams, and ensuring smooth day-to-day store operations. Skilled in using Shopify apps, CRM systems, live chat, email support platforms, and administrative tools while delivering efficient customer service and maintaining organized workflows in fast-paced e-commerce environments.

Over 6 years of experience in customer support, executive assistance, and e-commerce operations across Shopify-based and online businesses. Skilled in handling ticket-based customer service, email and phone support, live chat, and social media customer inquiries while maintaining professionalism and strong customer satisfaction. Experienced in resolving order issues, refunds, cancellations, tracking concerns, subscription management, and customer complaints efficiently across multiple communication channels. Additionally supported executives with administrative tasks, inbox management, scheduling, backend operations, and workflow coordination. Proficient in using Shopify, CRM systems, helpdesk platforms, social media platforms, and administrative tools in fast-paced remote work environments.

Other Skills

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: Less than 6 months

Basic Information

Age
27
Gender
Female
Website
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Address
Lucena City, Quezon
Tests Taken
IQ
Score:  132
DISC
Dominance: 38
Influence: 36
Steadiness: 25
Compliance: 13
English
C1(Advanced)
Government ID
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