I am an experienced MIS and After Sales Operations professional with a strong background in Customer Relations, Accounts Management, and data-driven reporting. I specialize in turning complex operational data into clear, real-time dashboards and reports that support faster and better decision-making.

Over the years, I have managed end-to-end After Sales processes covering Accounts Management (loan take-out), Services (equity monitoring and cancellations), and Turnover (unit handover). This has given me strong exposure to cross-functional coordination, stakeholder management, and issue resolution in fast-paced environments.

I am highly skilled in building automated reports and dashboards using Microsoft Excel, Google Sheets, SAP, and Odoo ERP systems. My focus is always on accuracy, efficiency, and creating systems that reduce manual work while improving visibility of key business metrics.I take pride in being detail-oriented, reliable, and proactive in identifying process gaps and improving workflows. I work well with minimal supervision and am committed to delivering high-quality outputs on time.

If you are looking for someone who can manage data, improve reporting systems, and support operations with clear insights and structure—I can help add value to your team.

Hi! I’m Daisy — a Fullstack Developer and AI Automation Engineer.

I help businesses reduce manual work by building automation systems, backend solutions, and AI-powered workflows.

I have strong experience in:

Python development and SQL databases
Excel Macros and process automation
API integrations and webhooks
Backend and full-stack development

In my professional experience, I’ve built systems that improve operations, reduce manual processing time, and ensure reliable data handling. I’ve worked on business and HR-related systems, managing databases and automating workflows end-to-end.

I also build personal projects focused on AI and automation, including:
<8efe80624d780eba0c6493ec45140364>Email classification and auto-response systems
CRM lead enrichment pipelines using AI
Bulk data processing and API-based automation workflows

Tech stack:
Python · SQL · Excel Macros · Next.js · React · C# · n8n · OpenAI · Claude

I’m reliable, detail-oriented, and easy to work with. I can quickly understand your process, identify inefficiencies, and build solutions that save time and scale with your business.

Portfolio: -----------

GitHub: -----------/daisybatislaong

If you’re looking for someone who can build and automate systems for your business, I’d be happy to help.

Specialization in Mechatronics and Robotics
-able to work with multidisciplinary skills which blend knowledge in electronics, mechanics, and computer programming to provide both the theory and practical skills that need to design and maintain mechatronic systems.
-Programming Languages: C, C#, C++, MATLAB, Assembly Language, JAVA, Python
-Circuit Design Software: Multisim, Tina, FluidSim
-Microcontroller Interfacing: Arduino, Raspberry Pi, PIC, PLC
-Database Management: MySQL

Detail-oriented Senior Bookkeeper and Accounting Supervisor with over 30 years of experience managing full-cycle bookkeeping, accounts payable and receivable, bank reconciliations, inventory costing, financial reporting, and tax compliance. Experienced in QuickBooks Online, Xero, Odoo ERP, and Microsoft Excel. I help businesses maintain accurate financial records, improve financial processes, and deliver reliable reports that support informed business decisions. I am highly organized, dependable, and comfortable working remotely with business owners and teams across cloud-based platforms.

I am an aspiring Virtual Assistant specializing in Social Media Management and Graphic Design. I create engaging social media content, design marketing materials, and help businesses maintain a consistent online presence. I am skilled in Canva, Figma, content planning, branding, and basic administrative support. My goal is to help businesses grow by combining creativity with effective social media management and reliable virtual assistance.

Odoo ERP
QuickBooks Pro Advisor
Xero Advisor
Zendesk
Shopify
GoHighLevel

Hi. I am ----------- -----------. I am computer literate and have knowledge in business applications such as salesforce and odoo. I worked as an admin assistant in an internet and cable service provider company for five years and the primary task given to me is encoding of data and creating reports. I have experience using salescloud and servicecloud. I am also assigned in the billing and collection department wherein we contact customers regarding their bills and creating reports such as getting the collection efficiency per area. I also serve as the customer service representative in the office. I talk to customers regarding their concerns and give them solutions to their complaints. I know how to use excel and google sheets. I have knowledge in using canva. I have undergone trainings on how to be a virtual assistant. The lessons I took tackle topics including email management, calendar management, File management, data entry, research, booking travel arrangements, social media management and basic bookkeeping. I am always willing to learn and be trained.
I’m excited in working with you!

I'm a **System Administrator, Technical Support Specialist, and Tech Virtual Assistant** with hands-on experience managing IT infrastructure, providing end-user support, and building workflow automations that help businesses operate more efficiently.

I specialize in troubleshooting hardware, software, network, and system issues while maintaining secure and reliable IT environments. My experience includes administering Windows Server, Microsoft 365, Active Directory, VMware ESXi, backup solutions with Veeam Backup & Replication, NAS platforms such as TrueNAS and Synology, and firewall technologies including pfSense and FortiGate.

In addition to IT support, I build workflow automations using **n8n** to reduce manual work and improve operational efficiency. One of my automation projects receives reports through Telegram, uses AI to validate and extract structured information, automatically submits the data to Google Forms and Google Sheets, and sends confirmations back to users. I enjoy creating solutions that save time, minimize errors, and streamline day-to-day business operations.

### Core Skills

• Technical Support (Remote & On-site)
• IT Help Desk / Service Desk
• Windows Server Administration
• Microsoft 365 Administration
• Active Directory & Group Policy
• VMware ESXi Virtualization
• Network Troubleshooting (TCP/IP, DNS, DHCP, VPN)
• pfSense & FortiGate Firewall Management
• Veeam Backup & Disaster Recovery
• TrueNAS & Synology NAS Administration
• Hardware & Software Troubleshooting
• Remote Desktop Support
• n8n Workflow Automation
• AI-Assisted Business Process Automation
• Google Workspace Integration

I take pride in being dependable, detail-oriented, and proactive. Whether it's resolving technical issues, maintaining IT systems, or automating repetitive workflows, my goal is to deliver reliable solutions that improve productivity and support business growth.

I'm always eager to learn new technologies and expand my skill set. If you're looking for someone who can provide excellent technical support while also helping automate and optimize your business processes, I'd be excited to work with you.

Virtual Assistant with 9 years of experience as a Virtual Assistant specializing in Lead Generation/ Data Entry, CRM Management, and some Social Media Management. I’m confident I can add value to your team. I’ve successfully worked with clients across various industries and time zones, handling tasks like outreach, prospect emailing using approved scripts, and managing CRM platforms accurately and efficiently. Here’s a quick snapshot of the tools I’m proficient with: Lead Gen: Apollo, ZoomInfo, RocketReach, Crunchbase, Hunter, Seamless.ai, LinkedIn Sales Navigator.r CRMs & Tools: Airtable, SugarCRM, MailChimp, Espo CRM, Odoo, Jira, Go HighLevel, Pipedrive

Executive Assistant, HR Manager, and Customer Service specialist supporting founders, executives, and remote teams.

As your Executive Assistant, I own your calendar, inbox, and day-to-day operations — including building an organized digital filing system that cut document retrieval time by 40%.

As HR support, I manage full-cycle recruitment, onboarding, payroll, and compliance. I've recruited for 25+ contractors (cutting time-to-fill by 20%), processed payroll for 30+ staff with 100% accuracy, and maintained employee records for 40+ tea-----------mbers — all while ensuring 100% compliance with data privacy and labor regulations.

As your Customer Service lead, I manage communications across phone, email, Slack, and Teams — resolving inquiries fast while protecting client relationships.

Tools I work in: Google Workspace, Microsoft 365, Trello, ClickUp, Asana, Odoo (CRM & HR), Slack, Calendly, DocuSign.

Clients trust me with confidential information and describe me as organized, responsive, and easy to work with.

Are you looking for a dependable Virtual Assistant who can help keep your business organized, your financial records accurate, and your daily operations running smoothly?
With more than 7 years of professional experience in Accounts Payable and administrative support, I have developed a strong foundation in financial processes, organization, and attention to detail. My responsibilities include verifying invoices, reviewing purchase orders and supporting documents, preparing and releasing vendor payments, maintaining accurate records, coordinating with vendors and internal departments, and ensuring all payment documentation is complete and audit-ready.
Working with financial documents every day has strengthened my ability to spot discrepancies, maintain accuracy, handle confidential information, and meet deadlines in a fast-paced environment.

To build on my finance experience, I earned my QuickBooks Online ProAdvisor Certification and completed practical bookkeeping training using QuickBooks Online. During my training, I gained hands-on experience with:
* Transaction categorization
* Chart of Accounts setup
* Bank reconciliations
* Financial report generation (Profit & Loss and Balance Sheet)
* Recording income and expenses
* Maintaining organized bookkeeping records

Although I am at the beginning of my professional bookkeeping journey, I already have a solid understanding of bookkeeping fundamentals and the confidence to support business owners with day-to-day accounting tasks while continuing to learn and grow.
In addition to my finance background, I also have remote customer support experience, where I communicated with business owners across Canada through phone and email, managed customer follow-ups, maintained CRM records, updated customer information, and provided professional service throughout the customer journey.

My technical skills include:
* QuickBooks Online (Certified ProAdvisor)
* Microsoft Excel
* Google Sheets
* Google Workspace
* Microsoft Office
* Odoo CRM
* Zoom
* Google Meet
* Gmail
* Microsoft Outlook

Why clients enjoy working with me:
*Detail-oriented and highly organized
*Strong work ethic and dependable
*Fast learner who adapts quickly to new software and processes
*Excellent written and verbal communication
*Committed to accuracy and confidentiality
*Able to work independently with minimal supervision
*Dedicated to continuous learning and professional growth

Whether you need help with accounts payable, bookkeeping support, administrative tasks, customer service, data entry, CRM management, or document organization, I am ready to become a reliable member of your team and contribute to your business's success.

I'm looking for long-term opportunities where I can grow professionally while providing accurate, reliable, and high-quality support every day.

I’m a highly organized HR and Operations professional with 7+ years of experience in recruitment, client success, and team management. I specialize in full-cycle hiring, workflow development, SOP creation, and supporting fast-growing remote teams.

I’ve managed end-to-end recruitment, onboarding systems, client retention processes, billing coordination, and operational documentation. I’m systems-driven, detail-oriented, and confident leading communication with clients, executives, and remote teams.

Proficient in Workday, Yardi, -----------, Odoo, Jira, and Google Workspace, I bring structure, accountability, and efficiency to every organization I support.

I’m looking for a long-term role where I can help businesses scale with strong systems and high standards.

Odoo Purchasing, Procurement, Logistics, Inventory, Bookeeping | 14+ Years of Experience

With over 14 years of purchasing, bookeepping experience and 8+ years of hands-on expertise in Odoo ERP, I help companies reduce costs, strengthen supplier relationships, and build efficient purchasing systems that support business growth.

I don’t just process purchase orders. I create structured, transparent, and cost-effective procurement operations that improve profitability and prevent supply chain disruptions.

CORE EXPERTISE

Odoo ERP (Certified & Advanced User)
Bank Reconciliations
Purchase RFQs and Purchase Order Management
Vendor Bills and Payment Flow
CRM Integration
Inventory and Stock Control
Product and Cost Analysis
Reporting and Dashboard Monitoring
Marketing Leads
Sourcing
Logistics

=Procurement and Supply Chain=

Strategic Sourcing and Vendor Negotiation
Supplier Performance Management
Demand Forecasting and Planning
Inventory Optimization
Cost Reduction Strategies
Process Improvement and SOP Implementation

=Accounting and Financial Support=

Bookkeeping Support
Vendor Bills Entry and Invoice Processing
Customer Invoicing
Bank Reconciliation
Credit Card Reconciliation
Reconcile bank accounts, credit cards, and other balance sheet accounts
Accounts Payable Monitoring
Follow-up on overdue invoices and payments
Financial data accuracy and documentation

=Data and Operational Control=

Advanced Excel and Google Sheets Reporting
ERP Data Analysis
KPI Monitoring
Audit-ready documentation
Transparent purchasing workflows

=WHAT I BRING TO YOUR BUSINESS=

Strong negotiation skills backed by years of international sourcing experience including China suppliers.
Ability to manage daily purchasing and procurement operations independently.
Structured systems that prevent stockouts and overstocking.
Clear communication with suppliers and internal teams.
Support for both operational purchasing and accounting coordination.
Executive-level reporting to support business decision-making.

=WHAT I DELIVER=

=Cost Control and Margin Protection=

Strategic sourcing and vendor negotiations
Commercial term optimization
Supplier benchmarking and performance tracking
Cost analysis using Odoo and Excel reporting

=Full Odoo Purchasing and Inventory Management=

RFQ - PO - Vendor Bill - Payment Flow
PO - Vendor Bill - Payment - Reconciliation Flow
Stock forecast and availability analysis
Custom purchasing reports
Manufacturing Orders in Odoo
Purchase Order approval workflows
Inventory monitoring and stock optimization
CRM and Purchasing integration
Product and demand analysis

=Accounting and Financial Coordination=

Vendor bills entry and invoice management
Customer invoicing support
Bank and credit card reconciliation
Reconciliation of balance sheet accounts
Monitoring accounts payable and receivable
Following up on overdue invoices and supplier payments
Supporting accurate financial records for accounting teams

=Operational Stability and Process Improvement=

Clear SOP implementation
Inventory forecasting and demand planning
Prevention of stockouts and overstock
Real-time problem solving when needed
Strong supplier coordination including international sourcing from China

=WHY EMPLOYERS TRUST ME=

14+ years of proven purchasing and bookeeping experience
Deep hands-on Odoo operational expertise
Strong attention to accuracy and compliance
Independent, reliable, and self-managed
Results focused with an executive support mindset

I think beyond transactions and focus on the real business impact of procurement and operations.

I work best with growing companies that need a reliable and detail-oriented purchasing professional who can manage operations while continuously improving systems.

If you are looking for someone who can bring control, organization, and cost efficiency to your procurement and financial processes, I am ready to start immediately and deliver results.

Experienced Financial Staff with a Knack for Accounts Receivable, Payable and Detail-oriented Entry-level Freight Virtual Assistant trained in freight brokerage and truck dispatching through hands-on coursework and simulations. Backed by strong experience in operation support, warehouse inventory, data entry, and email management. Skilled in Google Workspace, multitasking, client communication, and adapting quickly to new tools and fast-paced workflows.

I am a Web Developer currently working at Xcitech Business Consulting, specializing in Odoo development using Python, JavaScript, and XML. I have hands-on experience customizing Odoo modules, improving system functionality, and enhancing user experience. My background includes working as a Cybersecurity Analyst, where I used tools like Microsoft Defender for Endpoint, SentinelOne, Splunk, and Trellix for threat detection and i----------- response. I also bring three years of bookkeeping experience, which developed my attention to detail and organizational skills. Passionate about both development and security, I continuously learn modern technologies to build secure, scalable, and user-friendly applications.