John

Customer service representative, Quality Analyst, Engineer and Admin staff

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.81/hour ($752.00/month)

Bachelors degree

Last Active

September 19th, 2026 (4 days ago)

Member Since

July 31st, 2024

Profile Description

Hi everyone - I?m looking for a new role and would really appreciate your support. I?m very eager to bring my expertise and experience to a new challenge. Highly driven individual who thrives on challenges, and is always looking for ways to learn and develop my skills professionally while leveraging the same skillset towards the organization?s success.
I am a dedicated professional with 6 years of extensive experience in the Business Process Outsourcing (BPO) industry, fostering success for renowned companies such as Kohl's Department Store and Airbnb. My career journey has been marked by an unwavering commitment to delivering superior problem-solving abilities and an unyielding dedication to ensuring client satisfaction.
My career began at Kohl's Department Store, where I conducted phone research and analysis. This role sharpened my attention to detail and analytical skills, laying a strong foundation for my future roles. I began as a Sales Representative and Customer Support agent. I balanced sales responsibilities with customer support, delivering exceptional service to guests and driving sales targets.
Joining Airbnb in 2019 as a Case Manager, I quickly immersed myself in the dynamics of managing cases and providing efficient solutions. Through dedication and a commitment to continuous learning, I earned a promotion to Quality Assurance Specialist. This role involved giving quality guidelines to the Operation, evaluating the interaction with quality standards, fostering growth, and ensuring operational excellence within a challenging and fast-paced environment.

Other Skills

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Office and Administration » English Proficiency

Experience: 2 - 5 years

Office and Administration » Team Leadership

Experience: 2 - 5 years

Design » 3D Design » 3D autocad

Experience: 6 months - 1 year

Office and Administration » Microsoft Power Point

Experience: 2 - 5 years

Office and Administration » Microsoft Word

Experience: 2 - 5 years

Design » Autocad

Experience: 1 - 2 years

Basic Information

Age: 37

Gender: Male

Website: Sign Up with Pro Account to View

Address: Taguig, NCR

Tests Taken: IQ
Score: 130: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

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jobseekers/info/3625068

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jobseekers/info

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John

Customer service representative, Quality Analyst, Engineer and Admin staff

Overview

Profile Description

Top Skills

Office and Administration » Critical Thinking

Office and Administration » Data analysis

Project Management » Process Improvement

Other Skills

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » English Proficiency

Office and Administration » Team Leadership

Design » 3D Design » 3D autocad

Office and Administration » Microsoft Power Point

Office and Administration » Microsoft Word

Design » Autocad

Office and Administration » Google Workspace

Office and Administration » Microsoft Outlook

Project Management » Process Mapping

Basic Information