Angelica

Patient Care Coordinator | Insurance Verification, Insurance Processing | Patien

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Overview

Looking for full-time work (8 hours/day)

at $4.78/hour ($909.09/month)

High school diploma

Last Active

August 8th, 2026 (5 days ago)

Member Since

May 4th, 2024

Profile Description

Hello there, I'm Angelica from the Philippines. I have 4+ years of experience providing businesses, healthcare providers and financial companies with administrative, financial transaction, documentation, and customer service support. I help customers understand their healthcare coverage, insurance eligibility, healthcare benefits, claims, and coverage by answering questions and guiding them through their concerns in a clear and simple way. I also support finance providers by assisting customers with billing concerns, account status, and financial transactions. My goal is always to make sure customers get the information they need and that their issues are resolved as smoothly as possible.

Tasks I can help you with:
Telehealth customer support
General administrative support
Customer support (phone, email, SMS, chat)
CRM database update
Patient appointment scheduling & sending reminders
Assist in new patient intake
Patient referral coordination
Insurance claims processing
Insurance claims dispute resolution
Respond to healthcare coverage and insurance eligibility inquiries
Assist with healthcare benefits, claims, and coverage questions
Manage and update patient records in Electronic Health Records (EHR) systems
Maintain compliance with HIPAA and other patient privacy regulations
Follow up with patients regarding appointments, lab results, or prescriptions
Coordinate with healthcare providers & insurance providers
Handle billing concerns and account status inquiries
Provide guidance on using telehealth or health insurance platforms
Support financial transaction-related concerns
Manage customer follow-ups and case tracking
Content creation for social media posts (Canva)
Short-form video editing using CapCut
Respond to social media posts and inquiries
Online research & data analysis
Data entry & data accuracy

Tools I'm proficient at:
Epic, Availity, CSP, insurance portals such as Cigna, UMR, UnitedHealthcare (UHC), Kaiser Permanente,
Project Management & CRM such as Microsoft Excel trackers, Google Sheets, Asana, Trello, Monday, Zendesk, Jarvis, Five9, Talkdesk, Genesys Cloud CX, Aircall, RingCentral Contact Center, Avaya Contact Center, ultatel, Jabber, Google Sheets, Google Docs, Microsoft Excel, Slack, Zoom, Google Meet, Microsoft Teams, ----------
Admin Support, Productivity: Google Workspace (Gmail, Forms, Drive), Microsoft Office (Word, PowerPoint, Outlook, Dropbox), CoPilot, ChatGPT, Grammarly, Google Gemin, Canva, CapCut

My availability:
I am available to work full-time, part-time or 10-15 hours weekly. I am also flexible to work within US time zone including Australia/New Zealand, EU/UK, and Canada time zones.

Invite me for an interview.
You will find me reliable, highly organized, proactive and with excellent communication skills (both verbal and written). I have a quite work space at home, noise canceling headset, working computer and reliable high speed internet. Message me today and let's schedule a chat.

Patient Care, Medical Virtual Assistant, Google Suite, Operation Management, Customer Support, Warm Calling, Organization, Electronic Health Record, English Proficiency, Communication

Other Skills

Customer Support » Customer Service

Experience: 2 - 5 years

Office and Administration » Calendar Management » Scheduling

Experience: 2 - 5 years

Customer Support » Insurance » Prior Authorization

Experience: 1 - 2 years

Accounting » Invoicing

Experience: 2 - 5 years

Marketing » Telemarketing » Outbound Calls

Experience: 2 - 5 years

Customer Support » Healthcare » Electronic Health Record

Experience: 2 - 5 years

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Pasig City, Metro Manila

Tests Taken: DISC
Dominance: 38%
Influence: 10%
Steadiness: 40%
Compliance: 13%: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”

Samori Coles

SEE MORE REAL RESULTS

“That has been a game changer for me”

- Jason Tonioli

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0322
Total Execution Time	0.0336

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jobseekers/info/3415693

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0193 seconds) (Show)

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0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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Angelica

Patient Care Coordinator | Insurance Verification, Insurance Processing | Patien

Overview

Profile Description

Top Skills

Office and Administration » Administrative Support

Accounting » Claims Processing

Customer Support » Insurance » Insurance Verification

Other Skills

Customer Support » Customer Service

Office and Administration » Calendar Management » Scheduling

Customer Support » Insurance » Prior Authorization

Professional Services » Medical Services » HIPAA Compliance

Customer Support » Email Support

Customer Support » Chat Support

Customer Support » Healthcare

Office and Administration » Data Entry

Office and Administration » Account Management

Accounting » Invoicing

Marketing » Telemarketing » Outbound Calls

Customer Support » Healthcare » Electronic Health Record

Basic Information