Hi! I’m an accounting and tax professional (BS Accounting, Civil Service eligible) specializing in streamlining compliance, auditing, and business systems.

Global Regulatory & Audit Skills (BIR): Manage eFPS compliance, penalty audits, and FOI requests—recovering up to ₱6M monthly, demonstrating sharp investigative precision adaptable to any global tax or compliance framework.

Systems Optimization (Ocean Transport): Upgrade, maintain, and audit accounting software, while resolving errors and training global tech teams.

Operations & Client Support: Proven expertise in record-keeping, and delivering friendly, solution-oriented support to remote or international teams.

Hi, I’m Judy Ann, an experienced B2B Appointment Setter and Cold Calling Specialist from the Philippines with over 5 years of hands-on experience in driving sales pipelines for leading international brands.

I specialize in direct outreach to business owners, decision-makers, and C-level executives across the retail, food service, grocery, and telecommunications industries. By averaging around 100+ outbound cold calls per day, I help businesses open doors, navigate gatekeepers, handle objections, and secure qualified meetings.

Experienced in;

- Outbound Calling
- Inbound Calling
- Lead generation
- Appointment setting
- Prospect qualification
- Sales support
- Account management
- CRM documentation
- Negotiation
- Customer relationship management

Highly organized, self-motivated, detail-oriented, and comfortable working independently in fast-paced, performance-driven environments and U.S. night-shift schedules.

Have communication skills, tech savy, work ethics, responsible, and professional.

Hello! I'm Ann, a dedicated and results-driven Virtual Assistant with over 5 years of experience in customer service, lead generation, appointment setting, and business development support.

Throughout my career, I've worked with businesses to identify qualified leads, conduct prospect research, manage cold outreach, schedule appointments, maintain CRM records, and provide exceptional customer support. I enjoy building strong client relationships and helping businesses create opportunities that drive growth.

I'm known for being detail-oriented, proactive, and highly organized. I take initiative, adapt quickly to new tools and processes, and can work independently while managing multiple priorities. Whether it's generating leads, supporting a sales team, or handling administrative tasks, I'm committed to delivering accurate, efficient, and high-quality work.

My Areas of Expertise
Lead Generation & Prospect Research
B2B Sales & Business Development Support
Appointment Setting
Cold Calling & Cold Outreach
Customer Service (Phone, Email & Chat)
CRM Management
Administrative & Virtual Assistance Email & Calendar Management
Data Entry & Internet Research

I'm passionate about helping businesses save time, strengthen customer relationships, and achieve their goals. If you're looking for a dependable Virtual Assistant who communicates well, takes ownership of tasks, and consistently delivers results, I'd be excited to be part of your team.

A healthcare BPO professional with a decade of experience in U.S. healthcare operations, specializing in call handling, claims processing, appeals management, back-office support and administrative workflow optimization. Proven expertise in streamlining processes, enhancing accuracy and driving operational efficiency across diverse healthcare functions.

I am a dedicated and detail-oriented Administrative Support Specialist with experience in customer service, appointment scheduling, client communication, and administrative tasks.

I help businesses stay organized by managing emails, calendars, data entry, documentation, and daily operational support.

I am skilled in handling customer inquiries, maintaining accurate records, coordinating schedules, and providing professional assistance to clients. I am a fast learner, adaptable, and comfortable working independently in a remote environment.
My goal is to provide reliable and efficient support that helps businesses improve their workflow and deliver excellent service to their customers.

A freelance virtual assistant who is proficient in handling
administrative projects, including but not limited to: document creation,
data entry, and social media management. Can work one-on-one with small
businesses to provide flexible and affordable administrative support.

Responsible for identifying and gathering potential leads through lead scraping. Efficiently generate leads and conduct cold calls to engage with prospective clients. Manage the scheduling of appointments with clients and submit detailed lead information into the CRM system, Podio, to ensure smooth follow-up and tracking. Provide timely updates to clients by sending End-of-Day (EOD) reports via email. Generated a minimum of 3 leads per day.

Medical Virtual Assistant | Medical Billing & Insurance Verification Specialist | 4 Years Experience

I am an experienced Medical Virtual Assistant specializing in medical billing, insurance verification, claims follow-up, accounts receivable, and administrative support for U.S. healthcare practices.
With 4 years of experience, I can assist with:
• Insurance Eligibility & Benefits Verification• Medical Billing & Claims Follow-up• Accounts Receivable • Denial Management & Appeals• EOB/ERA Review• Patient & Provider Communication• Prior Authorization Support• Administrative Tasks• Data Entry & Documentation• Excel & Google Sheets• Provider Portal Management• Availity and other healthcare platforms
I am detail-oriented, reliable, organized, and comfortable working independently with minimal supervision. I understand the importance of accuracy, confidentiality, and HIPAA-compliant handling of patient information.
My goal is to help healthcare practices reduce administrative workload, improve their billing workflow, and keep their accounts receivable moving.

I am a dedicated and results-driven Virtual Assistant with several years of experience in healthcare customer service, appointment setting, administrative support, and client communication. I have handled inbound and outbound calls, appointment scheduling, patient follow-ups, calendar management, data entry, and daily administrative tasks in fast-paced remote environments.

I pride myself on being reliable, organized, detail-oriented, and proactive. I communicate professionally, build strong relationships with clients, and always strive to provide exceptional customer service. I am quick to learn new systems, adapt easily to changing priorities, and work independently while consistently meeting ----------- addition to my virtual experience, I have a background in caregiving, food service, and manufacturing, which has strengthened my work ethic, adaptability, and ability to work well under pressure.

Are prospective leads slipping through the cracks?

Between managing complex case pipelines, high call volumes, and client onboarding, it's easy for law firm teams to get bogged down in day-to-day intake.

That's where I come in — your dedicated Legal Intake Specialist & Legal Virtual Assistant! I don’t just manage intake — I transform prospects into retained clients, combining structured case qualification with empathetic communication.

Backed by my background as a Licensed Professional Teacher (LPT), I bring natural patience, active listening, and emotional intelligence to every consultation — ensuring distressed callers feel supported, understood, and confident moving forward.

Here’s how I can help your law firm thrive:
“Let me take care of client intake, so your attorneys can focus on winning cases.”

✅ Legal Intake & Case Screening
✅ Lead Conversion & Onboarding
✅ DocuSign Guidance & Retainer Management
✅ Omnichannel Communication (Phone, Live Chat, Email, & Google LSA Leads)
✅ De-escalation & High-Trust Client Consultations
✅ CRM Data Entry & Pipeline Updates (Salesforce, Cerebro CRM, HubSpot)
✅ HIPAA & Legal Confidentiality Compliance
✅ Calendar & Attorney Consultation Scheduling
✅ Google Suite & MS Office (Docs, Sheets, Word, Excel, Outlook, Teams, Slack)

I’m more than just an intake specialist; I’m your reliable partner in firm growth. Recognized as a top-performing specialist for consecutive months, I bring high precision, adaptability, and an efficient remote setup to support U.S. legal operations.

📩 Let’s connect or reach out directly at: -----------

Ready to reclaim your time and focus on what truly matters? Let’s work together!

Client-focused professional with 6+ years of experience across higher education, financial technology, telecommunications, and healthcare. Proven expertise in relationship management, customer support, stakeholder communication, administrative coordination, and process management. Experienced in guiding clients through complex processes, maintaining accurate records, coordinating cross-functional teams, and delivering exceptional service in remote and fast-paced environments. Recognized for strong organizational skills, attention to detail, and a proactive approach to problem-solving.