Mae

Operations Manager | Business Operations and Systems | SOPs | Process Optimizati

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Overview

Looking for full-time work (8 hours/day)

at $7.45/hour ($1,440.00/month)

Bachelors degree

Last Active

August 22nd, 2026 (7 days ago)

Member Since

January 12th, 2024

Profile Description

If your business only runs smoothly when you're personally watching it, that's the problem I fix.

I'm Mae, an operations manager with 9 years of experience: regulated manufacturing, global QA for US and EU accounts, and 3+ years of remote operations. I don't just complete tasks. I document how the work gets done so it stays consistent after I hand it over.

Currently holding two remote operations roles at the same time, unsupervised, both on time.

What I do:
• Build SOPs, process maps, RACI matrices, and training playbooks from scratch
• Run day-to-day operations across Finance, HR, Executive Support, and Events
• Manage 5 to 10 brand partnerships monthly: timelines, deliverables, approvals, invoicing, sponsor communication
• Vendor and subscription admin, payment coordination, onboarding, compliance tracking
• Operational reporting with SQL, Power BI, and advanced Excel, including the recommendation, not just the numbers

Track record:
• Promoted from Systems Builder to Operations Manager in 2 months based on systems delivered
• Built an Operations Atlas from zero that is now the company's single source of truth
• Led QA and compliance for global accounts including Unilever and JDE Peet's
• Authored the SOPs and audit documentation behind ISO 9001 compliance in a manufacturing plant

Tools: ClickUp, Notion, Trello, Slack, Google Workspace, MS Office, QuickBooks, Ramp, Wise, Whimsical, Lucidchart, Scribe, Loom, Power BI, SQL, Claude, ChatGPT, Fireflies

The feedback I get in every role is the same: nothing falls through the cracks. Deadlines, approvals, and follow-ups get tracked to closure. One client's closing note was that I had set their business up to succeed. That's the goal, every engagement.

Based in the Philippines, UTC+8, comfortable with US and EU overlap hours. Send me the messiest part of your operation and I'll tell you how I'd systemize it.

Top Skills

Project Management » Process Improvement

Experience: 1 - 2 years

Office and Administration » Operation Management

Experience: 6 months - 1 year

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: CAGAYAN DE ORO CITY, MISAMIS ORIENTAL

Tests Taken: IQ
Score: 124: DISC
Dominance: 54%
Influence: 12%
Steadiness: 27%
Compliance: 7%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“I'm very thankful for what OFS and Onlinejobs.ph has done for me!”

Sam Sapp

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“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

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Mae

Operations Manager | Business Operations and Systems | SOPs | Process Optimizati

Overview

Profile Description

Top Skills

Project Management » Process Improvement

Office and Administration » Operation Management

Other Skills

Office and Administration » Quality Assurance

Office and Administration » Team Leadership

Office and Administration » Executive Assistance

Virtual Assistant

Project Management » Trello

Project Management » Clickup

Office and Administration » Documentation

Office and Administration » Data analysis

Office and Administration » Google Workspace

Project Management » Notion

Office and Administration » Power BI

Office and Administration » Microsoft 365

Basic Information