I am a Customer Service and Administrative Professional with over 3 years of experience supporting U.S.-based clients across customer service, property management, and business operations. My background includes handling inbound calls,
In my current role supporting HOA and property management operations, I manage homeowner, vendor, and board member inquiries, coordinate maintenance work orders, update homeowner records, process administrative requests, and assist with day-to-day operational tasks. I have experience working with property management platforms such as Vantaca, Propertyware, and Propertymeld, as well as various CRM and communication tools.
I am highly organized, detail-oriented, and capable of managing multiple priorities while maintaining excellent customer service. Proficient in Google Workspace, Microsoft 365, Zendesk, Kustomer, Trello, Jira, and other business applications, I am committed to helping teams stay organized, improve processes, and deliver exceptional support to clients and stakeholders.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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