Jennifer

Customer Service Specialist | Email, Chat & Phone Support | Shopify, Order Track

Verified

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Overview

Looking for part-time work (5 hours/day)

at $4.09/hour ($500.00/month)

Associates degree

Last Active

September 25th, 2026 (7 days ago)

Member Since

August 3rd, 2021

Profile Description

I'm a Customer Service Specialist with 9+ years of combined experience across e-commerce, logistics/claims, healthcare/insurance, travel, and BPO environments — handling email, live chat, and phone support for businesses that need reliable, professional customer-facing help.

What I handle:

Order tracking, shipping delays, and delivery inquiries
Refund, return, and exchange requests
Complaint resolution — calm, clear, and de-escalating
Insurance claim, billing, and dispute handling
Airline ticketing and travel booking support
Dispatch/scheduling coordination
General customer support via Shopify Inbox, Zendesk, Gorgias, Salesmartly, Helpscout, Gmail, Outlook, WhatsApp, or your preferred tool

I'm comfortable working across US, UK, and AU time zones, and I adapt quickly to new industries, tools, and brand voices.

Open to new clients — flexible hours to match your business's time zone and volume, with fast onboarding and consistent, professional communication.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Chat Support

Experience: 5 - 10 years

Customer Support » Ecommerce » Shopify

Experience: 1 - 2 years

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Other Skills

Customer Support » Insurance » Medical Insurance

Experience: 6 months - 1 year

Office and Administration » Microsoft Outlook

Experience: Less than 6 months

Scheduling and using this for our interaction both our clients and team.

E-Commerce » Order processing

Experience: 6 months - 1 year

Software » HelpScout

Experience: Less than 6 months

Accounting » Simpro

Experience: Less than 6 months

Office and Administration » Calendar Management » Scheduling

Experience: 1 - 2 years

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: cebu, Cebu

Tests Taken: IQ
Score: 109: DISC
Dominance: 28
Influence: 8
Steadiness: 28
Compliance: 36: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”

Samori Coles

SEE MORE REAL RESULTS

“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0034
Controller Execution Time ( Jobseekers / Info )	0.0432
Total Execution Time	0.0475

GET DATA

No GET data exists

MEMORY USAGE

1,603,040 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/1700499

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0243 seconds) (Show)

0.0005	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0014	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1700499' LIMIT 1
0.0027	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '1700499'
0.0011	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '1700499'
0.0005	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0008	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '1700499' AND `is_private` = 1
0.0004	`SELECT * FROM employment WHERE jobseeker_id = '1700499' AND hired > -1`
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0.0014	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 1700499 LIMIT 1`
0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '1700499' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0004	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0012	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '1700499'
0.0038	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0012	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '1700499' ORDER BY `jsct`.`rate` DESC
0.0006	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '1700499'
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0.0006	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0004	`select * from teasers`
0.0006	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
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0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0005	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

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SERVER_PROTOCOL	HTTP/1.1
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