Passionate Virtual Truck Dispatcher & Administrative Specialist with over 5 years of client support experience, a strong background in Operations Management coursework, and specialized training in US Freight Dispatch workflows.

I am a Freight Virtual Assistant with training and hands-on internship experience in track and trace, dispatch support, load coordination, and freight operations.

Working knowledge of DAT, AscendTMS, FreightCenter, MacroPoint, DOFT, and Trucker Path. I can assist with shipment tracking, carrier communication, appointment scheduling, load updates, data entry, reporting, customer support, and administrative tasks.

In addition to freight and logistics support, I have more than 5 years of remote work experience in customer service, email management, scheduling, inventory management, and data processing.

I am detail-oriented, reliable, quick to learn, and available full-time during U.S. business hours. I am looking for a long-term opportunity where I can contribute to a logistics, freight brokerage, or transportation team.

Inventory and Supply Chain professional with 4+ years of experience managing end-to-end fulfillment operations across D2C and B2B channels. I specialize in keeping inventory accurate and orders moving from coordinating purchasing, and dispatch across multiple suppliers and 3PL partners simultaneously, while flagging risks before they turn into delays or stockouts.

In my most recent role as Inventory & Fulfillment Officer for an Australian pet food brand, I managed 100+ SKUs across D2C and B2B channels, maintaining greater than 99% stock accuracy through regular audits and cycle counts. I reduced stockout incidents by roughly 90% through demand forecasting and replenishment planning tied to sales trends and seasonal promotions, and I reviewed 750+ orders weekly to ensure accurate pick, pack, and dispatch. I coordinated with 10 warehouses/3PLs and 4 courier partners, achieving a greater than 94% on-time delivery rate, and worked cross-functionally with Accounting and Customer Service to resolve order discrepancies. I also led process improvements — including First-Expiry-First-Out (FEFO) rotation — that cut overstock by 30% and reduced product wastage.

Before that, I built a strong foundation in customer-facing operations: resolving 50+ daily customer inquiries via email and chat with a 98%+ satisfaction rating, monitoring e-commerce inventory to prevent overselling, and running quality assurance checks on both inventory processes and customer interactions. Earlier in my career, I handled medical and pharmacy claims support with HIPAA-compliant PHI handling, and was selected for a High-Potential Group where I took on peer-coaching and operational responsibilities across a 125-agent team.

What I bring to a team:

Hands-on IMS/ERP experience: Cin7 Core & Omni, NetSuite, Shopify, Inventory Planner

Multi-channel coordination across WhatsApp, email, and chat with suppliers and 3PLs, keeping tracking databases accurate same-day

Customer service via email and chat, including inquiry resolution, complaint handling, and order-related support with 98%+ satisfaction ratings

Demand forecasting, replenishment planning, and cycle counting/stock audits

Order fulfillment operations (pick, pack, dispatch) at volume, across retail and bulk channels
3PL and courier coordination, SLA management, and shipment discrepancy resolution

Monthly inventory reporting, KPI tracking (turnover, accuracy, lead time), and month-end reconciliation

Cross-functional collaboration with Accounting, Customer Service, and warehouse teams

Advanced Excel (XLOOKUP, Pivot Tables, data analysis), ClickUp (Certified Power User), -----------, Google Workspace, Microsoft 365

Comfortable adopting new tools and AI-driven workflows, and proactive about suggesting process improvements


I'm looking for my next role in inventory management, supply chain coordination, or fulfillment operations — ideally with a D2C, B2B, or e-commerce brand — where I can keep operations accurate, efficient, and scalable.

Detail-oriented and efficient professional with experience in transportation and warehouse operations. Skilled in managing inventory data, processing shipment details, and maintaining accurate records using Warehouse Management Systems (WMS) and Microsoft Office Suite. Adept at multitasking in fast-paced environments, ensuring data integrity, and collaborating with teams to streamline logistics operations. Committed to accuracy, efficiency, and contributing to the smooth workflow of any organization.

I’m a detail-oriented and hardworking professional with 2 years of customer service experience supporting high-volume operations through calls, chats, and emails. I communicate clearly, resolve issues efficiently, and provide reliable support to clients and partners.

I also bring 3 years of hands-on logistics experience in carrier and brokerage operations. I specialize in building loads, tracking and tracing shipments, and dispatching drivers to ensure on-time and efficient deliveries. I’m experienced with ELD systems and load boards and adapt quickly to new tools and workflows.

What I can help you with:
• Load building and shipment coordination
• Track and trace support
• Driver dispatch and communication
• ELD and load board management
• Logistics email management
• Administrative logistics tasks
• Customer support (calls, chat, email)

I'm an experienced logistics coordinator, track and trace and dispatcher.

Detail-oriented Logistics and Transportation Virtual Assistant with a Bachelor’s Degree in Customs
Administration and hands-on experience in customs brokerage. Trained in freight dispatching, load board
research, load matching, shipment tracking, freight documentation, and broker/carrier communication.
Skilled in data entry, google sheets, email communication, and administrative support, with strong
attention to detail, time management , and problem solving skills.

I sit at the intersection of content, conversion, and talent acquisition.

I create high-impact AI video content that helps brands "especially in women’s products, stand out and convert. Using tools like Higgsfield, Veo 3, Sora 2, and Kling 3.0, I develop short-form ads, UGC, and AI avatar videos that feel authentic and drive action.

At the same time, I bring deep experience in full-cycle, high-volume recruitment, supporting hiring across 150+ locations nationwide. I’ve worked across corporate and freelance environments, partnering with leadership to deliver results quickly and efficiently.

My edge is how I think:
Creative enough to capture attention
Analytical enough to optimize performance
Structured enough to scale operations

Whether it’s converting customers or building teams, I focus on outcomes that move the business forward.

I'm a Logistics and Dispatch Virtual Assistant based in Calamba, Philippines, with over 6 years of hands-on experience in import/export operations and freight coordination at a manufacturing company. I'm now transitioning into remote logistics and dispatch support roles, where I can bring my experience and continue to grow in the field.

My background includes handling shipping documentation, coordinating with freight forwarders and customs brokers, and tracking cargo movements. I also spent 3+ years in customer service with IHG Hotels & Resorts (remote), which helped me develop strong communication skills and the ability to work professionally across different time zones.
I'm a hard worker, a fast learner, and I genuinely enjoy logistics work. I'm still growing in this field and I approach every opportunity with the mindset of someone who wants to do the job right and keep improving along the way.
Here's what I can help you with:

Load booking and carrier coordination
Drafting and sending dispatch emails
Preparing BOLs and Rate Confirmations
Sending pickup confirmations and shipment updates to customers
Tracking and tracing shipments and following up with drivers
Collecting Proof of Delivery (POD) and closing out loads
Import/export documentation (commercial invoice, packing list, customs declarations)
Data entry, email management, and general admin tasks
Basic bookkeeping via QuickBooks Online

**I can help you or your business stay organized, productive, and on top of your daily operations.** With 15 years of professional experience in construction, fleet management, equipment maintenance, logistics, project coordination, and operations, I can provide reliable **General Virtual Assistant and Operations Support** tailored to your business needs.

I can help with **administrative tasks, data entry, scheduling, monitoring, document management, report preparation, online research, email coordination, follow-ups, and task tracking**. I can also maintain and update monitoring systems using **Google Workspace, Microsoft Office, and Excel** to keep your business information accurate and organized.

If your business involves **fleet, equipment, maintenance, construction, logistics, or technical operations**, I can provide additional support using my engineering and operations background. I can help monitor maintenance schedules, equipment status, operational activities, documentation, and follow-ups while coordinating with employees, suppliers, clients, and management.

I am also experienced with **Google Sheets, Google Drive, Google Docs, Gmail, Google Calendar, Microsoft Excel, Trello, ClickUp, Notion, Canva, and fleet maintenance systems**.

**My goal is simple: to help you save time, stay organized, monitor what matters, and make sure important tasks are followed through—so you can focus on growing and managing your business.**

Detail-oriented and organized with 3 years of experience in inventory control, logistics coordination, supplier coordination, data management and warehouse operation.

Dedicated and efficient professional with experience in customer support, documentation, and data management. Skilled at handling customer queries with professionalism, maintaining organized and accurate records, and preparing clear documentation to support daily operations. Known for strong attention to detail, reliability, and a proactive approach to problem-solving. Committed to delivering exceptional service and contributing to a smooth, efficient workflow.
Key Skills:
Customer Support & CommunicationDocumentation & Reporting
Data Entry
Organization & Time Management
Team Collaboration

I am a Licensed Customs Broker with experience in logistics, dispatch operations, bookkeeping, billing coordination, and accounting. Throughout my career, I have developed strong organizational and problem-solving skills while managing transportation operations, financial records, client billing, and administrative tasks.

I have hands-on experience coordinating truck dispatch operations, tracking deliveries, communicating with drivers and customers, preparing operational reports, and using Transportation Management Systems (TMS). I have also completed professional training in Truck Dispatch and Freight Virtual Assistance, giving me a solid understanding of load boards such as DAT, Truckstop, Trulos, and Sylectus, load tracking, rate negotiation, freight documentation, and dispatch workflows.

In accounting and bookkeeping, I have experience with Xero, payroll review, accounts receivable, billing and collections, bank reconciliation, IAS and BAS preparation, VAT and withholding tax compliance, lease administration, and maintaining accurate financial records.

I am detail-oriented, dependable, and eager to learn new systems and processes. I take pride in delivering accurate work, communicating professionally, and meeting deadlines. I am seeking a long-term remote opportunity where I can contribute my logistics, dispatch, accounting, and administrative skills while continuing to grow professionally.

Core Skills:

Truck Dispatch & Logistics Coordination
Freight Virtual Assistance
Load Tracking & Scheduling
TMS Navigation & Data Entry
Load Boards (DAT, Truckstop, Trulos, Sylectus)
Client Communication
Billing & Accounts Receivable
Bookkeeping (Xero & QuickBooks Online)
Payroll Review & Financial Reporting
Data Entry & Microsoft Excel
Documentation & Administrative Support
Time Management & Problem Solving

Virtual assistant with 6+ years across executive and administrative support