Michael

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Overview

Looking for work (0 hours/day)

at $0.00/hour ($0.00/month)

Bachelor's degree

Last Active

September 19th, 2026 (6 days ago)

Member Since

March 30th, 2026

Profile Description

Freight Virtual Assistant | Customer Service | Technical Support | Logistics Operations

Results-driven professional with 7+ years of experience in customer service and technical support, including complex case management, troubleshooting, client communication, and issue resolution with Sutherland Global Services, IBEX, and Convergys. Currently transitioning into the freight and logistics industry, with completed Freight 101 training covering shipment tracking, load booking, carrier and driver coordination, and basic 3PL operations.

I bring strong communication, problem-solving, data entry, documentation, and administrative skills, along with hands-on experience using Microsoft Excel, Google Sheets, email, and various technical systems. I’m comfortable learning new software, following established processes, managing multiple tasks, and communicating professionally with clients, drivers, and carriers.

With a BS in Information Technology from AMA Computer University and a strong background in fast-paced support environments, I’m highly adaptable, detail-oriented, reliable, and comfortable working independently or as part of a remote team. I’m currently seeking opportunities as a Freight VA, Track & Trace VA, Logistics VA, Customer Support Specialist, or Operations Assistant where I can contribute my existing experience while continuing to grow in the U.S. logistics and 3PL industry.

Other Skills

E-Commerce » Logistics Coordination

Experience: Less than 6 months

Basic Information

Age: 45

Gender: Male

Website: Sign Up with Pro Account to View

Address: Gumaca, Quezon

Tests Taken: IQ
Score: 103: DISC
Dominance: 36%
Influence: 16%
Steadiness: 26%
Compliance: 22%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

Loading Time: Base Classes	0.0009
Controller Execution Time ( Jobseekers / Info )	0.0303
Total Execution Time	0.0319

GET DATA

No GET data exists

MEMORY USAGE

1,582,200 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4877064

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0182 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
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0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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Michael

Overview

Profile Description

Top Skills

Customer Support » Chat Support

Customer Support » Technical Support

Customer Support » Customer Service

Other Skills

E-Commerce » Logistics Coordination

Basic Information