Joy

Logistics & Freight VA | 8+ Years International Experience | Shipping, Import/Exp

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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,120.00/month)

Bachelor's degree

Last Active

September 19th, 2026 (6 days ago)

Member Since

August 17th, 2026

Profile Description

Hi! I’m Joy, a Logistics and Customer Service professional with 8+ years of international experience in freight forwarding, shipping coordination, import/export documentation, customer service, inventory-related task, and logistics operations.

I worked in Singapore from 2014 to 2022, supporting air, sea, and road freight operations, and later worked in the Cayman Islands from 2022 to 2026 in a fast-paced customer service and operations environment.

I can help freight forwarders, logistics companies, importers/exporters, and other businesses with day-to-day administrative and operational tasks such as:

 Shipment tracking and status monitoring
 Freight and logistics coordination
 Import/export documentation
 LCL/FCL shipment administration
 Customer and vendor communication
 Shipping agent and transport coordination
 Customs documentation and permit processing
 Data entry and record management
 Inventory reconciliation and discrepancy checking
 Invoicing and payment processing
 Delivery notes and shipping documentation
 Email and phone customer support
 Issue resolution and follow-up
 General administrative and operations support
 Logistics Systems & Tools

I have experience working with: Sysfreight|Tradenet |Portnet |Microsoft Office

My experience with Singapore Tradenet and Portnet includes preparing and submitting import/export permit declarations while supporting customs and shipping documentation requirements.

I am comfortable communicating with customers, vendors, warehouses, shipping agents, transport providers, and internal teams to ensure shipments and operational tasks are properly coordinated.

What You Can Expect Fro ----------

I’m detail-oriented, organized, dependable, and comfortable handling multiple priorities. I understand that in logistics, accurate information and timely follow-up are important because even a small documentation or communication issue can affect an entire shipment.

Whether you need someone to track shipments, update customers, organize documentation, process invoices, or provide day-to-day logistics administration, I can bring real-world operations experience to the role.

I am also Freight VA Course certified (Freight Course 101, 2026) and am interested in supporting international clients who need a reliable Logistics VA, Freight VA, Shipping Coordinator, or Operations Assistant.

I’m ready to bring my logistics knowledge, customer service experience, and strong attention to detail to your team.

Other Skills

Customer Support » Sales Support

Experience: 2 - 5 years

Office and Administration » Administrative Support

Experience: 5 - 10 years

Basic Information

Age: 36

Gender: Female

Website: Sign Up with Pro Account to View

Address: Laurel, Batangas

Tests Taken: DISC
Dominance: 34%
Influence: 12%
Steadiness: 30%
Compliance: 24%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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Kyle Mckenna

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BENCHMARKS

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Joy

Logistics & Freight VA | 8+ Years International Experience | Shipping, Import/Exp

Overview

Profile Description

Top Skills

Customer Support » Customer Service

E-Commerce » Logistics Management » Freight Forwarding

E-Commerce » Logistics Coordination

Other Skills

Customer Support » Sales Support

Office and Administration » Administrative Support

Basic Information