Ghea

Senior Executive Virtual Assistant | BDR | CRM | Operations | 7+ Yrs Remote

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Overview

Looking for full-time work (8 hours/day)

at $4.87/hour ($960.00/month)

Bachelor of Science in Hotel and Restaurant Management

Last Active

September 19th, 2026 (2 days ago)

Member Since

May 29th, 2019

Profile Description

I am an experienced Executive Virtual Assistant and Operations Partner with 7+ years of dedicated remote work experience and 9+ years of professional background overall. I have supported business owners, executives, and growing teams across the US, UK, Australia, and Canada.

I have handled high-volume, high-responsibility roles throughout my career - managing 100+ emails per week, coordinating 35+ meetings weekly, processing 60+ patient appointment requests, and running 100+ outbound follow-ups simultaneously. I am not a generalist who does a little of everything. I am a specialist who has done the work at scale and knows how to keep complex operations running without dropping anything.

I also have direct business development experience. I have worked as a Business Development Representative, handling lead qualification, objection responses, prospect outreach, and appointment setting. This means I understand how to support revenue-generating activities, not just administrative ones.

Before transitioning fully to remote work, I built my professional foundation in an onsite BPO environment where I led a team of 10+ agents, managed escalations, monitored performance metrics, and trained new tea ---------- mbers. That leadership background shapes how I approach every role - I take ownership, I think systematically, and I hold myself to a high standard.

WHAT I CAN DO FOR YOU:

Executive & Administrative Support

• Full inbox management (100+ emails per week in previous roles)
• Calendar and schedule management across multiple stakeholders
• Meeting coordination, agenda preparation, and follow-ups (35+ meetings/week)
• Client onboarding, communication, and retention follow-ups
• CRM management - HubSpot, Asana, Salesforce
• SOP creation and internal documentation
• Research, data entry, and reporting

Business Development & Outreach Support

• Lead qualification and prospect research (100+ tasks/week at Citation Labs)
• Outbound and inbound follow-up management (50+ follow-ups/week)
• Appointment setting and pipeline tracking
• Phone, LinkedIn and email outreach coordination
• CRM updates and data accuracy across multiple client accounts

Medical Virtual Assistant

• Patient scheduling, rescheduling, and confirmations (60+ requests/week)
• Primary phone and email contact for patient inquiries
• Appointment tracking and conflict resolution
• Booking efficiency coordination

Customer Support

• Multi-channel support via email, chat, and phone
• Issue resolution and escalation handling
• Accurate case documentation and reporting
• Handled order tracking, delivery updates, and customer issue resolution

TOOLS & PLATFORMS:
HubSpot | Asana | Salesforce | Google Workspace (Gmail, Calendar, Docs, Drive, Sheets) | Slack | Zoom | Microsoft Office (Word, Excel, Outlook) | Canva | ChatGPT | Squarespace | WordPress | Various CRM systems

MY WORK ETHIC:

I know that hiring a virtual assistant is a trust decision. You are giving someone access to your communications, your clients, your calendar, and your business operations. I take that seriously.

I have maintained long-term working relationships with multiple employers throughout my career. I communicate clearly, I meet deadlines, and I proactively flag anything that needs your attention before it becomes a problem.

I do not wait for instructions at every step. I assess what needs to be done, I do it, and I keep you updated. That is how I have operated across every role I have held.

I am available for full-time or part-time positions. I strongly prefer long-term working arrangements where I can grow into a trusted operational partner for your business.

I am ready to start immediately.

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Other Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Basic Information

Age
40
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  125
DISC
Dominance: 46
Influence: 18
Steadiness: 21
Compliance: 15
English
C2(Advanced/Mastery)
Government ID
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