IT Specialist, IT Support, Web Development, A.I Specialist, GHL Expert.

Created and managed social media content for business and marketing purposes, including posts, promotional materials, captions, and visual content. Used tools such as Canva and other digital platforms to create engaging content, organize content schedules, and support social media campaigns. Assisted with audience engagement, product promotion, and maintaining a consistent online presence across social media platforms.

Provided technical support to clients and users by troubleshooting hardware, software, network, and system-related issues. Assisted with resolving technical concerns, documenting issues and solutions, following troubleshooting procedures, and escalating complex problems when necessary. Also helped clients understand technical processes and provided guidance to improve their day-to-day IT operations.

Developed and maintained websites and web applications using Python and other web development technologies. Worked on frontend and backend functionality, debugging, troubleshooting, database and data handling, and improving website performance and usability. Also utilized AI-powered development platforms and tools such as Claude and other AI assistants to support coding, generate solutions, troubleshoot errors, improve workflows, and accelerate the development process.

Developed and maintained web applications using Python, applying programming fundamentals to build functional and user-friendly web solutions. Worked on backend logic, data handling, debugging, and troubleshooting to improve application functionality. Collaborated on projects involving website development and gained practical experience in writing, testing, and improving Python code.

Managed digital marketing activities using GoHighLevel (GHL), including lead management, CRM organization, email marketing, sales funnels, landing pages, and workflow automation. Assisted with setting up automated follow-ups and lead nurturing processes to help businesses improve their customer engagement and streamline their marketing operations.

Performed basic network troubleshooting to identify and resolve connectivity and network-related issues. Troubleshot wired and wireless connections, IP configuration, DNS issues, and connectivity problems using tools and commands such as ipconfig, ping, tracert, and nslookup. Assisted users with network-related concerns, documented troubleshooting steps, and escalated complex issues when necessary.

Supported real estate marketing activities by managing online listings, creating and organizing property-related content, assisting with lead generation, and communicating with potential clients. Helped maintain digital marketing campaigns, manage leads, and support follow-up activities to improve client engagement and generate potential property opportunities.

Performed accurate and organized data entry and data management tasks, including encoding, updating, reviewing, and maintaining digital records. Used tools such as Microsoft Excel and other productivity platforms to organize information, verify data accuracy, and maintain efficient documentation. Ensured attention to detail, confidentiality, and timely completion of assigned tasks.

Developed software applications using Python, focusing on writing clean and functional code, implementing application features, debugging issues, and testing software functionality. Applied Python programming concepts to create practical solutions and improve application performance and reliability.

Provided basic Linux administration and system support, including system configuration, user and permission management, file and directory management, software installation, and basic troubleshooting. Used Linux command-line tools to monitor and maintain system operations, diagnose issues, and perform routine administrative tasks. Continuously developing knowledge in Linux system administration, networking, and security.

Applied foundational cybersecurity knowledge to support secure IT operations and protect systems, networks, and user information. Familiar with basic security concepts including access control, authentication, network security, threat awareness, vulnerability identification, and security best practices. Assisted with troubleshooting security-related concerns and have a strong interest in continuously developing my skills in cybersecurity and IT security operations.

Applied foundational network security knowledge to help protect systems, devices, and network resources from common security threats. Assisted with basic security practices such as access control, secure network configuration, monitoring connectivity, identifying unusual network activity, and troubleshooting security-related issues. Familiar with networking concepts, firewalls, authentication, and common security principles, with an interest in further developing skills in cybersecurity.

Provided administrative and operational support to executives, business owners, and clients by managing schedules, organizing information, coordinating meetings, preparing documents, and assisting with day-to-day tasks. Helped streamline workflows, maintain organized records, coordinate communications, and ensure timely completion of priorities. Used digital productivity tools to improve organization, communication, and overall business operations.