Reymark

Customer Experience Representative | Training Specialist | TikTok Moderator & So

Verified

mark as hired

Overview

Looking for part-time work (5 hours/day)

at $4.92/hour ($600.00/month)

Bachelors degree

Last Active

August 30th, 2026 (5 days ago)

Member Since

July 20th, 2026

Profile Description

Customer-focused professional with nearly 4 years of continuous experience in customer service and customer experience roles, handling chat, email, and phone support daily while consistently meeting satisfaction and first-contact-resolution targets — experience that translates well into live chat and live support work. I hold a TEFL Certification (120 hours) and have hands-on experience as a Training Specialist, where I designed and delivered structured onboarding programs for new hires, giving me strong communication and instructional skills beyond just customer support.

On the social media side, I've worked as a TikTok moderator and social media manager for a South Korean TikTok host, moderating live stream comments, engaging viewers, and managing his fan page — growing it to 120 followers, 32 posts, 14.5K views, 1.1K likes, and 337 profile views, with a 9% engagement rate achieved within 3 months through strategic content planning. I also have experience in TikTok affiliate marketing, engaging live audiences and handling questions in real time. Alongside this, I manage my own Instagram, Facebook, and TikTok accounts, giving me practical experience in content creation, audience engagement, and trend awareness.

I bring a strong mix of customer support expertise, training/coaching skills, and growing social media experience, and I'm eager to apply these skills to a live chat support, moderation, or social media assistant role.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

Provided outstanding customer support by promptly responding to inquiries, resolving issues efficiently, and maintaining a high standard of service.

Office and Administration » Communication

Experience: 2 - 5 years

Strong verbal and written communication skills with the ability to provide professional customer support, collaborate with teams, and build positive client relationships.

Coaching » Training and Development

Experience: 6 months - 1 year

Delivered comprehensive onboarding training to equip new hires with the knowledge of company processes, systems, and products.

Other Skills

Marketing » CRM » Freshdesk

Experience: 1 - 2 years

Skilled in using Freshdesk for chat, call, and email support.

Customer Support » Email Support

Experience: 2 - 5 years

Addressed customer concerns by evaluating issues, implementing effective solutions, and prioritizing First Contact Resolution (FCR) as well as providing timely follow-up via email (Freshdesk) to ensure a positive customer experience.

Customer Support » Chat Support

Experience: 2 - 5 years

Managed multiple customer interactions while maintaining accuracy and professionalism.

Office and Administration » Google Workspace

Experience: 2 - 5 years

Proficient in using Gmail, Google Docs, Google Sheets, Google Slides, Google Drive, Google Meet, and Google Calendar for communication, document creation, data management, collaboration, scheduling, and remote team coordination.

Marketing » CRM » Salesforce

Experience: 1 - 2 years

Experienced in using Salesforce CRM to manage customer records, track interactions, document cases, and support efficient customer service operations.

Marketing » CRM » Microsoft Dynamics 365

Experience: 2 - 5 years

Proficient in Microsoft Word, Excel, PowerPoint, and Outlook for document creation, data management, reporting, presentations, email communication, and administrative tasks.

Basic Information

Age: 27

Gender: Male

Website: Sign Up with Pro Account to View

Address: Bayambang, Pangasinan

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“I can find little blocks of time to focus so we can scale this business.”

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BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0323
Total Execution Time	0.0338

GET DATA

No GET data exists

MEMORY USAGE

1,644,816 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/5196214

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0199 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0005	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '5196214' LIMIT 1
0.0027	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '5196214'
0.0006	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '5196214'
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0005	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '5196214' AND `is_private` = 1
0.0003	`SELECT * FROM employment WHERE jobseeker_id = '5196214' AND hired > -1`
0.0004	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '5196214' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0004	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 5196214 LIMIT 1`
0.0006	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 5196214 LIMIT 1`
0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '5196214' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0004	`SELECT *, DATEDIFF('2026-09-04',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0003	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0015	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '5196214'
0.0033	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0027	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '5196214' ORDER BY `jsct`.`rate` DESC
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '5196214'
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0004	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/5196214
csrf-token	7a5ecfdf977162fbc0aa9c1ef1aecf77

CONFIG VARIABLES (Show)

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enable_profiler
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.49
HTTP_DNT

Reymark

Customer Experience Representative | Training Specialist | TikTok Moderator & So

Overview

Profile Description

Top Skills

Customer Support » Customer Service

Office and Administration » Communication

Coaching » Training and Development

Other Skills

Marketing » CRM » Freshdesk

Customer Support » Email Support

Customer Support » Chat Support

Office and Administration » Google Workspace

Marketing » CRM » Salesforce

Marketing » CRM » Microsoft Dynamics 365

Office and Administration » Adaptability

Office and Administration » Problem Solving

Office and Administration » Quality Assurance

Office and Administration » Team Collaboration

Office and Administration » Multitasking

Basic Information