Dexter

Customer Service Representative | Technical Support Specialist

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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelor's degree

Last Active

August 22nd, 2026 (7 days ago)

Member Since

July 18th, 2026

Profile Description

Well-versed and accomplished professional with 8 years of experience in Business Process Outsourcing as a
Customer Service and a Technical Support Representative. Proven exemplary performance in supporting and
addressing real time customer needs and blends empathy with systemic troubleshooting. Adept at translating
complex technical jargon into clear, actionable steps while managing customer frustration through active
listening, diagnostic precision, and efficient tool workflows. Expert in Remote Assistance Tools( utilizing screen
sharing and remote-desktop software to guide users through live fixes

Top Skills

Customer Support » Active Listening

Experience: 5 - 10 years

Became a customer service representative for a U.S.-based Telecommunications company, Verizon. Catered customer’s bill queries, disputes, unknown charges, fraud transactions and payment. Advanced and elevated to Technical Support Tier II after 3 months of being a CSR, supporting customers with their network issues, devices, signal inconsistencies, replacement of phones and network ticket creation. Upselling phones, wireless home internet service, hotspot devices and home phones based on customer’s account promotions, eligibility and tenurity. Worked on device activations, order placement, and support.

Office and Administration » Communication

Experience: 5 - 10 years

Office and Administration » Time Management

Experience: 5 - 10 years

Basic Information

Age: 28

Gender: Male

Website: Sign Up with Pro Account to View

Address: Roxas City, Capiz

Tests Taken: DISC
Dominance: 35%
Influence: 31$
Steadiness: 20$
Compliance: 14%

Government ID: Sign Up with Pro Account to View

“My virtual assistant literally changed my life.”

Cody Russell

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- Aaron Hall

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BENCHMARKS

Loading Time: Base Classes	0.0011
Controller Execution Time ( Jobseekers / Info )	0.0315
Total Execution Time	0.0334

GET DATA

No GET data exists

MEMORY USAGE

1,604,936 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/5192423

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0168 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0005	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '5192423' LIMIT 1
0.0028	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '5192423'
0.0006	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '5192423'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '5192423' AND `is_private` = 1
0.0003	`SELECT * FROM employment WHERE jobseeker_id = '5192423' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '5192423' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0004	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 5192423 LIMIT 1`
0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '5192423' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-08-29',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0002	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '5192423'
0.0031	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0015	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '5192423' ORDER BY `jsct`.`rate` DESC
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '5192423'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
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HTTP_CONNECTION	Upgrade
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SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
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CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.33
HTTP_DNT

Dexter

Customer Service Representative | Technical Support Specialist

Overview

Profile Description

Top Skills

Customer Support » Active Listening

Office and Administration » Communication

Office and Administration » Time Management

Other Skills

Office and Administration » Creative Problem Solving

Office and Administration » Critical Thinking

Software » Network Administration » Network Troubleshooting

Basic Information