NEED SOMEONE TO KEEP YOUR MAINTENANCE OPERATIONS ORGANIZED?
- Licensed Electrical Engineer | Former Chief Engineer
- 7+ Years in Property Management Experience
- Supported luxury residential & mixed-use communities with up to 900 units
- Led 30+ technicians | Completed 500+ purchase orders
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HERE'S HOW I CAN SUPPORT YOUR PROPERTY MANAGEMENT TEAM:
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1 MAINTENANCE COORDINATION
|Keep every repair moving -- without the constant follow-up
- Connect residents, vendors, technicians, and property managers -- keeping maintenance requests moving from intake to completion.
2 WORK ORDER MANAGEMENT
|Know exactly where every work order stands.
- Maintain organized work order pipelines, tracking status, priorities, and completion -- aligning every request on track..
3 VENDOR & CONTRACTOR MANAGEMENT
|Build reliable vendor partnerships that keep work moving.
- Foster strong relationships with vendors and contractors -- coordinating quality work, clear communication, and timely completion.
4 PROPERTY MANAGEMENT SUPPORT
|Spend less time managing tasks and more time on what matters most.
- Served as the Property Manager's right hand -- providing day-to-day operational support and maintenance coordination.
5 FACILITIES & TECHNICAL OPERATIONS
|Speak the same language as technicians, vendors, and property managers.
- Understand the systems behind HVAC, ACUs, elevators, electrical, plumbing, fire protection, wastewater, and gensets -- enabling informed decisions and smoother maintenance coordination.
6 PROCUREMENT & PURCHASE ORDERS
|Keep purchasing moving without the back-and-forth.
- Prepared Terms of Reference (TORs) and Requests for Quotation (RFQs), coordinated vendor quotations and approvals -- supporting procurement across 500+ purchase orders.
7 COMMUNICATION & FOLLOW-UP
|Keep everyone aligned without constant check-ins.
- Served as the liaison between property managers, vendors, residents, and internal teams -- ensuring clear communication and timely follow-ups.
8 DOCUMENTATION & REPORTING
|Turn scattered information into organized, searchable records.
- Built organized databases to track tenant concerns, equipment/vendor history, and maintenance records -- making information easy to find and use across the team.
9 OPERATIONS SUPPORT & PROCESS IMPROVEMENT
|Turn daily chaos into organized, repeatable operations.
- Improved workflows by developing a Task Triage System and SOPs -- still being used years after my departure.
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WHY PROPERTY MANAGERS CHOOSE TO WORK WITH ME
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- Rare blend of technical expertise and operational coordination.
- Understand the systems behind the repairs, not just the work orders.
- Proactive communication, reliable follow-through, and an ownership mindset.
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TOOLS AND PLATFORMS
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Productivity & Documentation
- Google Workspace:
Docs | Sheets | Drive | Calendar | Gmail |
- Microsoft Office:
Excel | Word | PowerPoint |
Project & Task Management
Notion | ClickUp | Asana | Trello | Monday |
Communication & Collaboration
Slack | Microsoft Teams | Zoom | Google Meet | Loom |
Property Management Platforms
Quick to learn and adapt to platforms including:
AppFolio | Buildium | Propertyware | Yardi | Breezeway | Rent Manager | Guesty |
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SELECTED ACHIEVEMENTS
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- Helped avoid an unnecessary Php 500,000 electrical replacement through engineering judgment.
- Increased annual purchase order completion by 2–4×.
- Led engineering teams through critical facility incidents.
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READY TO BRING MORE STRUCTURE AND LESS STRESS TO YOUR MAINTENANCE OPERATIONS?
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Let's connect if any of these challenges sound familiar:
- Maintenance requests piling up faster than they can be completed.
- Vendors requiring constant follow-ups before work gets done.
- Repair delays resulting in frustrated residents and negative reviews.
- Too many open work orders to track and organize.
Message me!
Best,
Dave
Experience: 5 - 10 years
Supported luxury residential and mixed-use communities with up to 900 units by coordinating maintenance, vendors, work orders, and daily property operations.
Experience: 5 - 10 years
Coordinated communication between property managers, residents, vendors, and technicians to ensure maintenance requests were completed efficiently.
Experience: 5 - 10 years
Prioritized maintenance requests based on urgency, operational impact, and resident needs to ensure timely resolution.
Experience: 5 - 10 years
Coordinated maintenance projects, vendor schedules, procurement activities, and preventive maintenance to keep operations organized and on schedule.
Experience: 5 - 10 years
Experience: 5 - 10 years
Led 30+ technicians by coordinating daily maintenance activities, assigning priorities, and supporting operational goals.
Experience: 5 - 10 years
Coordinated procurement activities by preparing TORs, requesting quotations, evaluating vendor proposals, and supporting 500+ purchase orders.
Experience: 2 - 5 years
Built organized databases, task trackers, SOPs, and documentation systems to improve maintenance and operational workflows.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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