Trisha

General Virtual Assistant | Customer Service Representative

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.48/hour ($864.00/month)

Bachelors degree

Last Active

June 8th, 2026 (30 days ago)

Member Since

October 1st, 2022

Profile Description

I am a dedicated operations professional with nearly three years of solid experience in digital customer communication, retention, and team leadership within fast-paced environments. Starting my career as a Customer Retention Representative, I consistently met high-demand performance metrics, which paved my way to becoming a Support Coach and now an Acting Team Manager.


I excel at bridging the gap between team performance and customer satisfaction. Whether you need someone to manage daily workflows, coach tea ---------- mbers for peak performance, or handle complex client communications, I bring a structured, results-oriented approach to the table.


Core Expertise:
- Office Administration & Data Management – Leveraging a Bachelor of Science in Office Administration degree to deliver highly accurate data entry, precise record-keeping, and organized digital workflows.

- Advanced Spreadsheet Operations – Proficient in Google Sheets for data organization, data tracking, and operational reporting (including Pivot Tables, functions, and data analysis).

- Team Leadership & Management – Experienced in daily workflow oversight, coaching tea ---------- mbers for peak performance, and driving operational efficiency as an Acting Team Manager.

- Coaching & Performance Monitoring – Mentoring staff, tracking KPIs, and implementing targeted feedback loops to optimize overall team performance.

- Digital Chat Communication & Customer Retention Strategies – Proven track record in high-demand customer environments, balancing strict performance metrics with top-tier service.

- Escalation Handling & Conflict Resolution – Skilled in managing complex client communications and resolving high-level customer issues smoothly.

Top Skills

Experience: Less than 6 months

Experience: Less than 6 months

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
26
Gender
Female
Website
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Address
Quezon city
Tests Taken
IQ
Score:  110
DISC
Dominance: 33%
Influence: 17%
Steadiness: 17%
Compliance: 33%
English
C2(Advanced/Mastery)
Government ID
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“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

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