Ann

Trust & Safety Senior Quality Analyst | Content Moderation Supervisor | Complian

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Overview

Looking for full-time work (8 hours/day)

at $8.85/hour ($1,728.00/month)

College Graduate 

Last Active

August 28th, 2026 (6 days ago)

Member Since

October 19th, 2021

Profile Description

? Appointment Setting – Scheduled appointments, confirmed bookings, managed follow-ups, and ensured seamless client communication.

? Calendar Management – Organized calendars, prioritized meetings, resolved conflicts, and optimized schedules.

?️ Scheduling – Coordinated meetings, interviews, training sessions, and project timelines efficiently.

? Leadership – Led teams, monitored performance, promoted collaboration, and drove continuous improvement.

? AI Automation – Utilized AI-powered tools to automate repetitive tasks, streamline workflows, improve productivity, organize information, generate reports, and support faster and more accurate decision-making.

? Vendor Management – Coordinated with vendors, maintained relationships, and ensured timely service delivery.

✅ Quality Assurance – Evaluated performance, ensured compliance, identified gaps, and provided improvement recommendations.

? Internal Audits – Conducted audits to verify compliance with policies, procedures, and quality standards.

? Facilitating Training – Delivered onboarding, process training, and knowledge-sharing sessions to improve team performance.

? Organizing Calibration – Led calibration sessions to maintain evaluation consistency and quality accuracy.

?️ Trust and Safety – Reviewed user-generated content and identity documents to ensure compliance with platform policies and community guidelines.

? Detail-Oriented – Maintained exceptional accuracy by identifying discrepancies and producing high-quality work.

? Analytical Thinking Skills – Analyzed data, identified trends, solved problems, and supported informed decision-making.

? Data Management – Collected, validated, organized, and maintained accurate business data.

? Data Analysis – Interpreted data, tracked KPIs, identified trends, and generated actionable insights.

? Coaching – Mentored employees through feedback, action plans, and continuous performance development.

? Reporting – Created daily, weekly, and monthly reports to monitor performance and support leadership decisions.

? Social Media Management – Managed social media content, audience engagement, and brand communication.

? Digital Marketing – Supported digital campaigns, content marketing, social media strategies, and performance tracking.

? Healthcare Specialist – Assisted members with enrollment, benefits, billing, prescription drug plans, eligibility, renewals, refunds, and policy updates while ensuring HIPAA compliance and excellent customer service.

Basic Information

Age
35
Gender
Female
Website
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Address
Lapulapu, Cebu
Tests Taken
None
Government ID
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