I am a Data Engineer with Over 5 years strong experience in building robust and scalable data solutions. I specialize in ETL pipeline development, data validation, and data warehouse management. I have worked extensively with large datasets, ensuring data quality, consistency, and performance optimization.
My responsibilities typically include:

-Designing and developing ETL workflows
Validating and reconciling data between source and target systems
-Optimizing SQL queries for performance and scalability
-Supporting data migration and data integration projects
-Troubleshooting data issues and ensuring data integrity

NEAN GILES TORIANO

AI-Augmented Systems Administrator | MECM/SCCM Engineer | PowerShell Automation Specialist
(+63)-----------• ----------- • Philippines (Open to Remote)

PROFESSIONAL SUMMARY
Results-driven DevOps/Infrastructure Engineer with 11+ years of enterprise IT experience specializing in Microsoft Endpoint
Configuration Manager (MECM/SCCM), Active Directory, and Windows Server administration. Independently designs and ships
custom PowerShell WPF GUI tools for SCCM operations — integrating AI-assisted development workflows (Anthropic Claude) to
accelerate delivery of internal tooling. Demonstrated ability to architect complex multi-threaded applications, optimize WMI crosssegment performance, and automate critical IT processes end-to-end. ITIL v3 certified with a strong background in incident
management, patch management, security deployments, and cross-functional leadership.
CORE COMPETENCIES
Endpoint Mgmt MECM/SCCM, Software Deployments, Patch Management, Security/AV Deployments,
WSUS, Update Points, OSD
Scripting & AI PowerShell 5.1 (Advanced), WPF GUI Development, AI-Assisted Dev (Claude), Prompt
Engineering, SendGrid API
Cloud & Infra AWS (MECM Lab, EC2), Azure Monitor, Windows Server 2003–2022, Active Directory,
DNS, Group Policy
WMI / SCCM SDK SMS Provider, ManagementObjectSearcher, BlockSize Optimization,
SMS_FullCollectionMembership, WQL
Monitoring & Ops SCOM, Azure Alerting, Incident Triage, NOC Operations, Automated Disk/CPU/Memory
Reporting
Leadership ITIL v3 Foundation, Team Management (15 FTEs), Escalation Handling, Change
Management, Coaching
AI-ASSISTED PROJECTS — Built with Anthropic Claude
The following internal tools were independently designed, developed, and deployed using AI-assisted development workflows (Anthropic
Claude as development partner). Each tool runs as a self-contained, portable PowerShell application — no installation required.
PROJECT 1 SCCM Reboot Status Viewer (Pending Reboot Tracker)
• Designed and built a full-featured PowerShell WPF GUI application that queries the SCCM SMS Provider (WMI,
root\SMS\site_ASR) to display real-time pending reboot status across enterprise endpoint collections
• Engineered a multi-runspace threading architecture using [powershell]::Create() with dedicated runspaces — solving a
critical UI freeze bug caused by scriptblocks running on ----------- threads without attached PowerShell runspaces
• Resolved cross-segment WMI performance from 8m 59s → under 10 seconds by replacing Get-WmiObject with
System.Management.ManagementObjectSearcher and setting BlockSize=1000, enabling efficient batch retrieval of 3,800+
SMS_Collection rows
• Diagnosed and fixed a silent data-loss bug where OS filtering via SMS_FullCollectionMembership dropped all members
(field returns null); fixed by joining to SMS_R_System via ResourceID and building a defensive lookup map
• Implemented auto-discovery of multiple SMS Provider endpoints via SMS_ProviderLocation, with a 120-second DCOM
watchdog timeout for graceful failure handling
• Resolved UTF-8 BOM encoding issues in PS 5.1 that caused misleading parser errors; enforced ASCII-safe content + BOM
file writing as a project standard
• Delivered as a portable .ps1 + .bat launcher (ExecutionPolicy Bypass -STA), deployable to any machine without installation
PROJECT 2 Patch Command Center — SCCM Deployment Automation with Email Notifications
• Built a PowerShell-based SCCM patch deployment command center enabling structured Software Update Group (SUG)
deployments across targeted collections from a unified GUI interface
• Integrated SendGrid API (-----------/v3/mail/send) for automated post-deployment email notifications — sending
structured deployment reports to the Server Core Infrastructure Compliance Management distribution list -----------
• Engineered secure API key handling via -SendGridApiKey parameter or interactive prompt — never hardcoded in source
files, following enterprise security standards
• Email notifications replicate the original OG Patch Command Center format (operation performer, timestamp,
collection/SUG pairs) ensuring zero disruption to existing compliance workflows
• Leveraged AI-assisted development (Claude) to accelerate PowerShell function architecture, debug SendGrid API
integration, and validate email body formatting against compliance requirements
PROJECT 3 ResumeForge — AI-Powered Resume Optimization Web App
• Conceptualized and co-developed a full-stack HTML/JavaScript resume optimization application using AI-assisted
development with Anthropic Claude
• Application features a 4-step workflow: resume upload/paste, job target configuration, AI-powered optimization engine,
and a review/export panel with ATS scoring, keyword gap analysis, and actionable suggestions
• Integrated Claude AI backend to rewrite resume content dynamically based on job description keyword matching, tone
selection, and experience level — producing ATS-optimized output with match scoring (0–100)
• Implemented job-specific templates for AI-focused IT roles (AI-Augmented SysAdmin, AI Ops Engineer, Endpoint AI
Specialist, IT Automation Lead) pre-loaded with relevant job descriptions and skill mappings
• Applied prompt engineering techniques to structure AI output as structured JSON (score, suggestions, keywords
found/missing, rewritten resume) parsed and rendered dynamically in the UI
• Demonstrated ability to bridge traditional IT administration expertise with modern AI tooling to produce enterprise-quality
internal tools
PROFESSIONAL EXPERIENCE
Asurion Hong Kong Limited – ROHQ | DevOps / Infrastructure Engineer III March 2014 – Present
Endpoint Management & MECM Administration
• Administer and optimize Microsoft Endpoint Configuration Manager (MECM/SCCM) for patch management, software
distribution, and security deployments across enterprise Windows environments
• Spearheaded full MECM lab environment build-out on AWS — architected Primary/Secondary Sites, site database,
Software Update Point, and WSUS server from ground up
• Lead enterprise-wide security and antivirus deployment initiatives including solution design, collection strategy, and
ongoing maintenance
• Execute OS patch and security update deployments in production with post-deployment remediation and compliance
validation
PowerShell Automation & AI-Assisted Development
• Independently develop portable PowerShell WPF GUI tools for SCCM operations using AI-assisted development (Anthropic
Claude) — delivering tools 40–60% faster than traditional development cycles
• Automated weekly disk space reporting across all Windows servers, eliminating hours of manual effort per reporting cycle
• Engineered Azure Monitor alert rules for Disk Space, CPU, and Memory utilization thresholds across cloud-hosted server
infrastructure
• Integrated PowerShell with SendGrid API for automated operational email alerts and compliance reporting to stakeholders
Active Directory & Server Administration
• Manage Active Directory including access control, security group policies, and Domain Controller health across enterprise
environments
• Administer Windows Server environments including incident configuration, alert setup, automated remediation, and triage
workflows
Incident Management & NOC Operations
• Served as primary NOC analyst for triage, coordination, and management of critical infrastructure incidents with ITILcompliant communications
Sutherland Global Services Philippines | Technical Support Team Manager Oct 2009 – Dec 2013
• Led and developed a team of 15 Technical Support Representatives supporting home users across hardware, OS,
networking, and malware remediation
• Partnered with SMEs for root-cause analysis on complex escalations; delivered coaching, performance management, and
behavioral development programs
Teleperformance Philippines | Resolution Specialist / SME May 2009 – Oct 2009
• Provided advanced OS configuration, software troubleshooting, and wired/wireless network support as subject matter
expert
Dell International Services, Inc. | Resolution Specialist / SME May 2006 – May 2009
• Delivered advanced technical support including OS configuration, networking, and laboratory setup across Windows and
Ubuntu environments
Sykes Asia, Inc. | Technical Support Representative Oct 2004 – May 2006
• Provided customer technical support and issue resolution via email channel
CERTIFICATIONS & TRAINING
• ITIL v3 Foundation Certified (February 2015)
• Microsoft Certified Professional (MCP) / Microsoft Certified Technology Specialist (MCTS) — November 2008
• Dell Certified Systems Expert — July 2008
• Managing & Maintaining Microsoft Windows Server 2003 / Active Directory
• Configuring Windows Vista OS & Mobile Devices
EDUCATION
• AMA Computer Learning Center of Aklan — Internet Technology (2000–2002)
• Central Philippine University — AB Psychology (1998–2000)
• Science Development National High School — Graduate (1998)
AI & MODERN TOOLING ADDENDUM
The following reflects hands-on, practical AI experience applied in real enterprise IT work:
• AI-Assisted PowerShell Development: Uses Anthropic Claude as a development partner for complex scripting — including
multi-threaded WPF apps, WMI optimization, and API integrations
• Prompt Engineering for IT Automation: Designs structured prompts that produce production-ready PowerShell code, debug
analyses, and architecture recommendations
• AI-Accelerated Tool Delivery: Consistently delivers internal tooling at significantly reduced development time compared to
traditional solo development
• AI Web App Development: Built a full HTML/JS AI-powered application (ResumeForge) demonstrating ability to apply AI
tooling beyond traditional sysadmin scope

I'm a DevOps Platform Engineer at Trend Micro, working on technical support, monitoring, and AI Governance review. I also build internal tools — JTranslator, UpLink-AI, Recurly-Assistant, and the AI Containment Activation dashboard — using Claude and Claude Code as my main development partner.

The clearest AI-powered piece is JTranslator, which calls an LLM to perform live translation — real AI doing the work, not just helping me code it. My other tools are solid automation and backend engineering, built with AI-assisted development, but they're rule-based rather than AI-driven at runtime.

I'd rather be accurate about that distinction than overstate it. I have real, hands-on experience using Claude as an actual development method, plus one genuine AI-powered application I built end-to-end — and I think that honesty matters more than calling everything "AI."

I am a Web Developer currently working at Xcitech Business Consulting, specializing in Odoo development using Python, JavaScript, and XML. I have hands-on experience customizing Odoo modules, improving system functionality, and enhancing user experience. My background includes working as a Cybersecurity Analyst, where I used tools like Microsoft Defender for Endpoint, SentinelOne, Splunk, and Trellix for threat detection and i----------- response. I also bring three years of bookkeeping experience, which developed my attention to detail and organizational skills. Passionate about both development and security, I continuously learn modern technologies to build secure, scalable, and user-friendly applications.

Detail-oriented and results-driven QA Tester with 3 years of experience in manual testing of web applications.



Passionate about improving user experience through meticulous testing and collaborating closely with cross-functional teams to identify and resolve issues early in the development lifecycle.





Proven track record of delivering reliable, bug-free software in fast-paced environments. Always eager to learn and grow in the evolving landscape of software quality assurance.

Software Manual Tester with more than 3 years of experience in Manual Software Testing and Quality Assurance, with hands-on experience testing web applications throughout the SDLC. Skilled in functional, regression, integration, exploratory, and end-to-end testing, as well as test case design, defect reporting, requirements validation, and release testing. Experienced in Agile/Scrum environments using Azure DevOps and ServiceNow, and familiar with test automation and AI-assisted testing practices. Detail-oriented and analytical, with strong collaboration and problem-solving skills and experience supporting Test Lead activities. Currently seeking an international QA opportunity in Poland and open to relocation and continuous professional development.

I am a DevOps / Cloud Infrastructure Engineer with strong experience designing and operating production-grade cloud platforms across AWS and Azure.

I specialize in Infrastructure as Code (Terraform, CloudFormation), CI/CD automation, Kubernetes (EKS, AKS, ECS/Fargate), and DevSecOps practices including security scanning, IAM hardening, and compliance alignment (SOC 2 / ISO 27001).

I have led the design of multi-tenant cloud infrastructure, built reusable deployment frameworks, automated large-scale CI/CD pipelines, and supported critical production environments with a strong focus on reliability, scalability, security, and cost optimization.

My experience includes cloud migrations (AWS to Azure), observability implementation (Dynatrace, Prometheus, Grafana), and incident response for production-critical systems.

I am highly comfortable working in remote, fast-paced environments and collaborating directly with engineering teams to design, deploy, and maintain robust cloud-native systems.

I am an organized Administrative Assistant and Technical Project Support Specialist with practical experience managing workflows, documentation, and cloud-based developer tools. I bridge the gap between administrative efficiency and technical operations.

Core Expertise:
• Tech Administration: Azure DevOps (project tracking, boards, user permissions) and GitHub Copilot administration (license seats, organizational policies, setup).
• Project Support: Managing schedules, minutes of meetings, documentation, Jira/Trello boards, and team coordination.
• General Admin: Email management, calendar booking, data entry, and file organization.

I help tech teams and project managers stay organized so they can focus on coding and deployment. Reliable, detail-oriented, and ready to support your business operations.

I build production-ready web applications, SaaS platforms, and AI-powered automation systems that replace complicated manual workflows with reliable, easy-to-use software.

I can handle the complete development process—from requirements, system architecture, database design, and responsive interfaces to backend APIs, third-party integrations, cloud deployment, and post-launch improvements.

WHAT I CAN BUILD FOR YOU

• SaaS platforms and custom business-management systems
• Booking, membership, CRM, payment, and administration platforms
• AI and LLM integrations using Gemini and structured automation workflows
• Dashboards, analytics, reporting, and internal management tools
• REST APIs, WebSockets, webhooks, and third-party integrations
• Database migration, cleaning, validation, and export systems
• Responsive interfaces developed from Figma designs

MY DEVELOPMENT STACK

Next.js, React, Vue, TypeScript, Tailwind CSS, Laravel, Livewire, FastAPI, Python, PostgreSQL, MySQL, Supabase, Redis, Cloudflare R2, Docker, Azure, and GitHub Actions.

SELECTED PROJECTS

• PaddleYard - A live pickleball booking and facility-management platform with reservations, open-play matching, QR check-in, payments, player rewards, and analytics. It onboarded more than 100 registered players during its initial beta.

• Atelier (-----------) - A creative discovery and booking SaaS with public profiles, client and creative workspaces, booking workflows, invoices, notifications, and private media delivery.

• CipherLens (-----------) - An AI-powered defensive security platform that audits websites and repositories, prioritizes risks, and generates structured remediation guidance.

• SQAuto (-----------) - An AI-assisted SQL migration platform for restoring, profiling, cleaning, repairing, validating, and exporting legacy databases.

• Novaryn (-----------) - A responsive B2B website and interactive pricing platform for a company that develops SaaS products and custom business software.

I approach projects with a product owner mindset. I care about business requirements, maintainable architecture, performance, usability, infrastructure costs, and whether the finished system genuinely improves the client’s operations.

If you need a developer who can understand your workflow, plan the architecture, and take the product from idea to deployment, send me your requirements. I will give you a clear and practical assessment of how the system should be built.