I'm an operations professional with over 5 years of experience supporting global teams through project coordination, systems administration, stakeholder management, and process improvement.
I enjoy bringing structure to busy teams—whether that's coordinating projects, maintaining accurate data, documenting workflows, preparing reports, or ensuring nothing falls through the cracks. I naturally look for ways to improve processes, reduce manual work, and keep projects moving forward.
I've worked with enterprise tools such as ServiceNow, Jira, Cornerstone LMS, Microsoft Office, Google Workspace, and Excel, and I'm quick to learn new systems and adapt to different industries.
I value clear communication, attention to detail, and taking ownership of my work. If you're looking for someone who is reliable, organized, proactive, and genuinely enjoys solving operational challenges, I'd love to help your team succeed.
Experience: 2 - 5 years
Coordinated cross-functional projects, tracked timelines, managed stakeholders, documentation, and project deliverables in a global corporate environment.
Experience: 5 - 10 years
Advanced spreadsheet management including XLOOKUP, Pivot Tables, reporting, dashboards, and data validation.
Experience: 5 - 10 years
Daily use of Docs, Sheets, Slides, Drive, Forms, Calendar, Gmail, and collaborative file management.
Experience: 1 - 2 years
Used Jira to manage project tickets, coordinate workflows, monitor progress, and support cross-functional project delivery.
Experience: 2 - 5 years
Prepared reports, analyzed operational data, identified trends, and supported decision-making.
Experience: 2 - 5 years
Identified workflow inefficiencies and implemented process improvements through documentation and standardization.
Experience: 5 - 10 years
Partnered with internal teams, business stakeholders, vendors, and leadership across global functions.
Experience: 5 - 10 years
Supported business operations through scheduling, documentation, reporting, coordination, and follow-ups.
Experience: 1 - 2 years
Created presentations, simple graphics, marketing materials, and social media content.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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