Dependable and efficiency-driven Operations Support Specialist with 10+ years of experience in operations, customer service, and team supervision across telecommunications, healthcare, and roadside assistance response industries. Skilled in administrative support, customer communication, and task management, with a strong ability to adapt to diverse business needs.
Certified in Lean Six Sigma (White Belt) and Peak Performance Coaching, bringing a structured, data-driven approach to improving workflows and ensuring client satisfaction. Experienced in handling scheduling,
Key strengths include leadership, critical thinking, and adaptability — making me a reliable partner for entrepreneurs, executives, and teams seeking professional operational support.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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