I am a results-driven operations professional with over 12 years of experience in operations management, administrative support, customer service, compliance, and team leadership. Throughout my career, I have managed day-to-day operations, coordinated schedules and teams, maintained accurate records, handled customer and stakeholder communications, prepared reports, monitored compliance, and implemented process improvements to support business performance.
My experience has developed strong organizational, analytical, and problem-solving skills, along with the ability to manage multiple priorities while maintaining accuracy and attention to detail. I am proficient in administrative support,
As I transition into remote and Virtual Assistant opportunities, I bring more than just administrative skills. I bring the discipline, accountability, and business understanding gained from years of managing people, processes, and operations. I am adaptable, dependable, tech-savvy, and committed to providing proactive support that keeps businesses organized, efficient, and moving forward.
Experience: 2 - 5 years
Experience: 10+ years
● Instil operational excellence and data culture ● Support the Head of Operational Excellence in developing operating systems and procedures for the Food Services Business Units. ● Collaborate with outlet managers and various stakeholders to develop and execute business plans and help them drive performance. ● Assess internal controls, including the investigation of irregularities, and offer recommendations for best practices. ● Regularly performing various audits at outlet level to ensure compliance with system SOPs (Hygiene, Food Safety, Cash Handling, Service Standards etc.) Senior
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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