Romeo

Remote IT Support Specialist | Technical Virtual Assistant | Photo & Video Edito

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Overview

Looking for any work (6 hours/day)

at $5.15/hour ($744.00/month)

Bachelor's degree

Last Active

August 15th, 2026 (yesterday)

Member Since

April 24th, 2026

Profile Description

I have experience providing IT technical support, remote assistance, and multimedia editing. I am a fast learner, reliable, and comfortable working independently or as part of a team.

Technical Skills & Experience:

* Remote IT Technical Support
* Virtual Assistant (VA)
* Windows Installation, Configuration, and Troubleshooting
* Software & Hardware Troubleshooting
* Computer Networking & Basic Network Configuration
* VPN Setup and Troubleshooting
* Remote Support (AnyDesk, RustDesk)
* Ticketing Systems / Help Desk Support
* Group Policy (GPO), GPEDIT, and Registry Editor (Regedit)
* Microsoft 365 Administration (Basic)
* Google Workspace Administration (Basic)
* Basic VoIP Support
* Wi-Fi Setup, Configuration, and Troubleshooting
* Windows Server (Basic Administration)
* Printer Installation, Configuration, and Troubleshooting
* Epson and Canon Printer Support
* POS System Installation and Troubleshooting
* Honeywell Barcode Printer Configuration
* BarTender Label Printing Software
* ZKTeco Biometric Device Installation and Configuration
* RFID Attendance System Support
* Internet Service Provider Support (PLDT & Globe)
* FTTH (Fiber-to-the-Home) Installation and Troubleshooting
* CCTV Installation, Configuration, and Troubleshooting
* CCTV Floor Plan Design and Camera Position Planning
* Ubiquiti Devices Configuration (LiteBeam, PowerBeam, Access Point, IsoStation)
* MikroTik Basic Configuration using WinBox

**Creative & AI Skills:**

* Video Editing using CapCut and Filmora
* Photo Editing using Adobe Photoshop
* AI Tools:

* ChatGPT
* Google Gemini
* Nano Banana AI
* Google Veo
* Google AI Studio

I am passionate about solving technical problems, providing excellent customer support, and continuously learning new technologies. I am ready to contribute to remote IT support, technical support, virtual assistant, or multimedia editing roles while delivering high-quality work and dependable service.

Top Skills

Real Estate » Photo Editing

Experience: 1 - 2 years

I use AI and advanced editing techniques to turn ordinary photos into standout visuals.

Customer Support » Chat Support

Experience: 2 - 5 years

Provided chat-based technical assistance to users by troubleshooting Windows, software, network, printer, and account-related issues. Assisted users remotely using AnyDesk and RustDesk, communicated clearly to resolve problems efficiently, and ensured a positive customer support experience while maintaining professionalism and timely responses.

Customer Support » Helpdesk Support

Experience: 2 - 5 years

Provided helpdesk support by diagnosing and resolving hardware, software, network, printer, and user account issues. Assisted users remotely using AnyDesk and RustDesk, performed Windows troubleshooting, configured network settings, managed Google Workspace accounts, and ensured timely resolution of technical support requests while maintaining excellent customer service.

Other Skills

Marketing » Social Media Management

Experience: 1 - 2 years

I manage social media accounts to keep your brand active, consistent, and engaging.

Design » Graphic Design

Experience: 6 months - 1 year

I create clean, eye-catching designs that make your brand stand out.

Customer Support » Technical Support

Experience: 1 - 2 years

I provide reliable technical support, solving issues quickly to keep systems running smoothly.

Video Editing » CapCut

Experience: 1 - 2 years

Experienced in editing short-form videos using CapCut for social media platforms. Skilled in trimming clips, adding transitions, subtitles, text animations, background music, sound effects, color adjustments, and exporting high-quality videos. Created engaging content with attention to detail and audience engagement.

Office and Administration » AI Tools » ChatGPT

Experience: 1 - 2 years

Utilized ChatGPT to assist with technical troubleshooting, IT documentation, resume and cover letter writing, email drafting, research, content creation, and workflow improvement. Created effective prompts to generate accurate, well-structured, and professional responses for administrative and technical tasks.

Office and Administration » Documentation

Experience: 2 - 5 years

Performed office and administrative tasks including email management, document preparation, data entry, report generation, file organization, scheduling, and maintaining accurate records. Proficient in Microsoft Office, Google Workspace, and providing administrative support while ensuring accuracy, confidentiality, and efficient workflow.

Office and Administration » Google Workspace

Experience: 1 - 2 years

Managed and supported Google Workspace services, including Gmail, Google Drive, Docs, Sheets, Calendar, and user account administration. Assisted users with account setup, password resets, permissions, file sharing, and troubleshooting while ensuring secure and efficient collaboration.

Software » Network Administration » Network Security

Experience: 2 - 5 years

Configured and secured Hikvision IP cameras and NVR/DVR systems by assigning IP addresses, changing default credentials, managing user permissions, enabling secure remote access through Hik-Connect, and performing firmware updates. Utilized Hikvision SADP Tool and IP Scanner to configure, troubleshoot, and maintain network-connected surveillance devices while following security best practices.

Software » Network Administration » Network Troubleshooting

Experience: 1 - 2 years

Diagnosed and resolved network connectivity issues involving LAN, Wi-Fi, TCP/IP, DNS, DHCP, and network sharing. Configured IP settings, printers, and routers, assisted users with internet connectivity problems, and performed remote troubleshooting using AnyDesk and RustDesk to restore network access efficiently.

Customer Support » Back Office Support

Experience: 2 - 5 years

Performed back-office support by managing technical documentation, user accounts, system records, inventory updates, and administrative tasks. Assisted with data entry, email communication, report preparation, and coordination with internal teams while ensuring accuracy, confidentiality, and timely completion of assigned tasks.

Virtual Assistant

Experience: 2 - 5 years

Provided virtual administrative and technical support by managing emails, scheduling tasks, preparing documents, maintaining records, conducting online research, and assisting users remotely. Proficient in Microsoft Office, Google Workspace, ChatGPT, AnyDesk, RustDesk, and data management while ensuring accuracy, organization, and timely task completion.

E-Commerce » Logistics Management » Dispatching

Experience: Less than 6 months

Familiar with dispatching workflows, schedule coordination, email communication, data entry, and task management. Experienced using Google Workspace and Microsoft Office to organize information, update records, communicate with clients, and maintain accurate documentation. Strong organizational, problem-solving, and multitasking skills with the ability to learn dispatch software quickly.

Basic Information

Age: 35

Gender: Male

Website: Sign Up with Pro Account to View

Address: Hindang, Leyte

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”

Samori Coles

SEE MORE REAL RESULTS

“That has been a game changer for me”

- Jason Tonioli

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0264
Total Execution Time	0.0277

GET DATA

No GET data exists

MEMORY USAGE

1,664,464 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4946464

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0155 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4946464' LIMIT 1
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0.0013	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4946464'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4946464' AND `is_private` = 1
0.0002	`SELECT * FROM employment WHERE jobseeker_id = '4946464' AND hired > -1`
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0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0010	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4946464'
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0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4946464'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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