Kristel

Customer Service Representative

70 ID PROOF
Verified
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Overview

Looking for any work (5 hours/day)

at $5.88/hour ($700.00/month)

Bachelor's degree

Last Active

August 8th, 2026 (5 days ago)

Member Since

April 15th, 2026

Profile Description

Highly motivated and Goal Oriented Individual. Possess exceptional communication and interpersonal skills witha proven ability to work independently and as part of a team

Top Skills

Experience: 1 - 2 years

Provide real-time assistance to members by addressing inquiries, resolving issues efficiently, and delivering clear, professional communication while maintaining empathy and attention to detail.

Experience: 1 - 2 years

Provides real-time chat support to members by handling inquiries on benefits, eligibility, and services with accuracy, empathy, and confidentiality while adhering to healthcare standards. Coordinates with provider and billing offices to resolve claims-related concerns, including obtaining procedure and diagnosis codes.

Experience: Less than 6 months

As a healthcare chat support representative, I learned how to manage conversations with members while navigating various systems and tools to address their inquiries on their benefits, claims, eligibility, and prescription coverage. I also ensured accurate documentation of all interactions while maintaining accuracy, efficiency, and empathy.

Other Skills

Experience: 1 - 2 years

As a chat support representative, I developed the ability to quickly learn and navigate multiple systems, and tools to efficiently assist members with their benefits, claims, and eligibility while ensuring accuracy, efficiency, and data confidentiality.

Experience: 6 months - 1 year

Handled inbound calls during the first 8 months in the BPO industry, assisting members with resolving concerns related to benefits, claims, and eligibility coverage.

Basic Information

Age
25
Gender
Female
Website
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Address
Cainta, Rizal
Tests Taken
IQ
Score:  105
DISC
Dominance: 32%
Influence: 19%
Steadiness: 35%
Compliance: 14%
English
C1(Advanced)
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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“We're super thrilled to have found her!”

- Laurie Stephens

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