Christine

Customer Service Representative (Billing, Technical, Healthcare) / Virtual Assist

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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.87/hour ($736.00/month)

Bachelors degree

Last Active

April 27th, 2026 (5 days ago)

Member Since

January 1st, 2026

Profile Description

I am an experienced Customer Service and Technical Support professional with over 7 years of experience in the BPO industry, including healthcare, insurance, billing, and technical support accounts. I have handled Medicare Parts C and D, insurance claims processing, prescription orders, and member eligibility verification while ensuring compliance and accuracy. I am skilled in managing inbound customer interactions, resolving complex concerns, providing technical assistance, and maintaining detailed documentation using CRM systems and Microsoft Office tools. Known for my strong communication skills, problem-solving abilities, and customer-focused approach, I am committed to delivering high-quality service and supporting organizational goals.

I am a highly motivated individual with a strong work ethic, recognized for being efficient, detail-oriented, and well-organized. I consistently manage tasks responsibly, meet deadlines, and adapt quickly to new procedures and work environments. I approach every assignment with professionalism and a focus on delivering accurate, high-quality results.

I possess working knowledge of essential computer applications, including Microsoft Word, Excel, and other related tools like CRM. Additionally, I am willing to undergo further training to meet specific role requirements. I am dependable, receptive to feedback, and dedicated to contributing positively to any team or organization.

Top Skills

Marketing » CRM

Experience: 2 - 5 years

Other Skills

Marketing » CRM » Salesforce

Experience: 1 - 2 years

Software » Mobile Development » Java

Experience: 2 - 5 years

Professional Services » Medical Services » Medical Billing

Experience: 1 - 2 years

I handled prescriptions and medical claims. I also handled billing in Telco accounts.

E-Commerce » Order processing » Order Fulfillment

Experience: 1 - 2 years

Basic Information

Age: 36

Gender: Female

Website: Sign Up with Pro Account to View

Address: City of Manila, Metro Manila

Tests Taken: IQ
Score: 113: DISC
Dominance: Examiner
Influence: Examiner
Steadiness: Examiner
Compliance: Examiner: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

Loading Time: Base Classes	0.0009
Controller Execution Time ( Jobseekers / Info )	0.0330
Total Execution Time	0.0346

GET DATA

No GET data exists

MEMORY USAGE

1,621,648 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4668908

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0171 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0015	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4668908' LIMIT 1
0.0027	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4668908'
0.0014	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4668908'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4668908' AND `is_private` = 1
0.0003	`SELECT * FROM employment WHERE jobseeker_id = '4668908' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '4668908' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0002	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0004	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0002	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 4668908 LIMIT 1`
0.0004	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 4668908 LIMIT 1`
0.0005	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4668908' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-05-02',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0008	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4668908'
0.0024	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0020	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4668908' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4668908'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1777701473
last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/4668908
csrf-token	f08e99fb5526877db82b97b60999561d

CONFIG VARIABLES (Show)

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log_threshold	2
enable_profiler
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uri_protocol	PATH_INFO
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language	english
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permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
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directory_trigger	d
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log_path
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log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
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sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
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cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
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ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
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twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.75
HTTP_DNT

Christine

Customer Service Representative (Billing, Technical, Healthcare) / Virtual Assist

Overview

Profile Description

Top Skills

Marketing » CRM

Customer Support » Technical Support

Customer Support » Healthcare

Customer Support » Customer Service

E-Commerce » Order processing

Other Skills

Marketing » CRM » Salesforce

Software » Mobile Development » Java

Professional Services » Medical Services » Medical Billing

E-Commerce » Order processing » Order Fulfillment

Office and Administration » Microsoft Excel

Office and Administration » Microsoft Outlook

Office and Administration » Microsoft Outlook

Basic Information