Operations & Project Coordination VA | 7+ Years Keeping Businesses Organized
Hi, I'm Jossaine. For the past seven years I've run the operational side of businesses in logistics, land development, real estate, and financial services: the contracts, the trackers, the follow-ups, the compliance paperwork, and the dozen small things that quietly fall apart when nobody owns them.
A few things I've done:
• Cut permit documentation turnaround by about 70% across 6 active projects by rebuilding how the work was tracked
• Processed 150+ contracts, quotations, proposals, and invoices per month while keeping accuracy consistent
• Built a documentation system that reduced retrieval time by about 40% and made the business audit ready
• Secured a company's Environmental Compliance Certificate on my own, from application through approval
• Grew from documentation officer to Managing Head over seven years at the same company
I work best with founders, consultants, agencies, and service-based businesses that have outgrown their current setup. The work is getting done, but it lives in someone's head, deadlines slip, and nobody is quite sure what's been handled.
How I help:
• Project coordination: track tasks, deadlines, and deliverables so nothing sits waiting on you
SOPs and documentation: write down how your business actually runs, so your team stops asking the same questions
• Process cleanup: find where work gets stuck and fix the workflow around it
• Client and vendor coordination: onboarding, follow-ups, and communication that doesn't need chasing
• CRM and records: keep your data accurate, current, and usable
• Executive and admin support: reporting, scheduling, and the daily details that keep things moving
Tools: ClickUp, Notion, Google Workspace, Microsoft Office 365, CRM and document management systems, plus Claude AI for research, drafting, and documentation.
I'm based in Cebu, Philippines, and I work independently with regular updates, so you always know where things stand without having to ask.
If your operations have outgrown what you can personally keep track of, message me and tell me what's slipping. I'll tell you honestly whether I'm the right fit.
Experience: 5 - 10 years
Skilled in preparing contracts, proposals, letters, reports, compliance documents, and maintaining organized digital/physical filing systems using Google Drive, Dropbox, and structured naming conventions.
Experience: 2 - 5 years
Handled client onboarding, follow-ups, appointment scheduling, warm calling, policy consultations, real estate coordination, and maintaining professional, warm communication across various industries
Experience: 5 - 10 years
Experienced in managing executive schedules, preparing documents, handling communication, and ensuring smooth day-to-day operations. I support leaders by organizing workflows, prioritizing tasks, and maintaining professional correspondence.
Experience: 5 - 10 years
Accurate and fast data encoder skilled in Google Sheets, Excel, tracking systems, audit logs, financial records, delivery reports, compliance tracking, and creating clear, organized spreadsheets.
Experience: 2 - 5 years
Experienced in managing calendars, setting appointments, organizing meetings, and keeping email inboxes clean, organized, and properly prioritized for busy executives and teams.
Experience: 5 - 10 years
Coordinated logistics schedules, internal communications, procurement tracking, workflow processes, weekly reporting, and ensured tasks were followed through across various departments.
Experience: 5 - 10 years
Strong writing background from admin work and journalism. Skilled in writing clear professional emails, minutes, briefs, reports, proposals, and editing content for clarity and tone.
Experience: 1 - 2 years
With a Civil Engineering background and project costing exposure, experienced in preparing basic cost estimates, quotations, quantity take-offs, and pricing breakdowns for construction and aggregates-related projects.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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