Jezreel

Customer Support & Technical support

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.06/hour ($960.00/month)

Bachelors degree

Last Active

May 4th, 2026 (9 days ago)

Member Since

October 11th, 2025

Profile Description

A dedicated and adaptable professional with over 1 year of experience as a Customer Service Representative and 7 months as a Technical Support Representative, known for delivering exceptional client experiences and reliable technical solutions. Skilled in handling customer inquiries, resolving complex issues, and maintaining a calm and professional demeanor under pressure. Recognized for strong communication skills, empathy, and a results-driven approach that ensures customer satisfaction and loyalty. Passionate about continuous learning, teamwork, and upholding high standards of service and technical excellence.

Top Skills

Experience: 1 - 2 years

Using CRM tools (like Zendesk, Salesforce, or HubSpot) to manage customer interactions efficiently.

Experience: 1 - 2 years

Understanding customer needs and responding with empathy and clarity.

Experience: 5 - 10 years

Delivering clear, professional, and concise information.

Other Skills

Experience: 1 - 2 years

Using multiple tools or systems simultaneously to assist customers efficiently.

Experience: 1 - 2 years

Handling complaints and turning challenging situations into positive outcomes.

Experience: Less than 6 months

Identifying root causes of issues and providing effective long-term solutions.

Experience: 1 - 2 years

Learning and applying in-depth knowledge about company products or services.

Experience: Less than 6 months

Diagnosing and resolving software, hardware, or connectivity issues.

Experience: 1 - 2 years

Managing multiple chats, calls, or tickets simultaneously while maintaining quality.

Basic Information

Age
32
Gender
Male
Website
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Address
Calauan, Laguna
Tests Taken
IQ
Score:  129
DISC
Dominance: 30
Influence: 33
Steadiness: 32
Compliance: 5
English
C2(Advanced/Mastery)
Government ID
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