Mary

Customer Support VA | Email, Phone & CRM Support | Customer Service Specialist

Verified

mark as hired

Overview

Looking for any work (8 hours/day)

at $4.31/hour ($832.00/month)

Bachelor's degree

Last Active

June 27th, 2026 (10 days ago)

Member Since

August 30th, 2025

Profile Description

Customer Support Virtual Assistant | Helping Businesses Deliver Excellent Customer Experiences

Are customer emails, support tickets, customer follow-ups, and administrative tasks taking up too much of your time?

I help business owners and growing teams provide professional customer support while keeping daily operations organized and running smoothly.

With experience in phone support, email support, CRM management, ticket handling, customer follow-ups, and administrative support, I can help ensure that your customers receive timely responses and a positive experience with your business.

Here's how I can support your team:

• Customer Email Support
• Phone Support (Inbound & Outbound)
• Ticket Management (Freshdesk)
• CRM Updates & Customer Record Management
• Customer Follow-Ups
• Order Status & Customer Inquiries
• Data Entry & Administrative Support
• Calendar Management & Scheduling
• Google Workspace Management
• Ecommerce Customer Support (BigCommerce)
• Shopify Support (Product Listings, Order Management, and Customer Support)

I am comfortable working independently, learning new systems quickly, and following established processes. My goal is to become a reliable extension of your team by helping improve customer satisfaction, maintaining organized records, and ensuring no customer concern falls through the cracks.

If you're looking for someone dependable, detail-oriented, and genuinely committed to providing excellent customer service, I'd be happy to support your business.

Top Skills

Marketing » CRM » Freshdesk

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 2 - 5 years

E-Commerce » Bigcommerce

Experience: 2 - 5 years

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Buhangin Davao City, Davao del Sur

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“I can't be happier!”

Brian McAlister

SEE MORE REAL RESULTS

“I'm working with a very very talented person.”

- Austin L. Church

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0318
Total Execution Time	0.0333

GET DATA

No GET data exists

MEMORY USAGE

1,624,344 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4446286

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0192 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4446286' LIMIT 1
0.0039	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4446286'
0.0011	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4446286'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4446286' AND `is_private` = 1
0.0003	`SELECT * FROM employment WHERE jobseeker_id = '4446286' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '4446286' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0006	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0004	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 4446286 LIMIT 1`
0.0006	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 4446286 LIMIT 1`
0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4446286' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0004	`SELECT *, DATEDIFF('2026-07-07',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0003	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0013	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4446286'
0.0026	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0015	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4446286' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4446286'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0002	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/4446286
csrf-token	f7c9bd9ece3f42d03c2d1c8eff3b9704

CONFIG VARIABLES (Show)

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enable_profiler
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enable_query_strings
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log_file_permissions	420
log_date_format	Y-m-d H:i:s
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csrf_regenerate	1
csrf_exclude_uris	Array ( )
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maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.215
HTTP_DNT

Mary

Customer Support VA | Email, Phone & CRM Support | Customer Service Specialist

Overview

Profile Description

Top Skills

Marketing » CRM » Freshdesk

Customer Support » Email Support

Customer Support » Customer Service

Other Skills

Customer Support » Phone Support

Office and Administration » Data Entry

Office and Administration » Google Workspace

Customer Support » Customer Relationship Management

E-Commerce » Bigcommerce

Customer Support » Technical Support

Office and Administration » Administrative Support

Office and Administration » Calendar Management » Scheduling

Basic Information