Daryl

HR Customer Experience Specialist

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.20/hour ($800.00/month)

Bachelors degree

Last Active

August 6th, 2026 (9 days ago)

Member Since

August 23rd, 2025

Profile Description

A highly accomplished and dedicated Human Resources and Customer Service Representative, Shared Services with 13 years of progressive experience in fast-paced, customer-centric environments. Proven expertise in complex conflict resolution, account management, and consistently exceeding service standards to drive high customer satisfaction and retention rates. Seeking to leverage deep industry knowledge and advanced leadership/mentoring skills for a challenging new role.

Top Skills

Customer Support » Active Listening

Experience: 10+ years

Fully concentrating on, understanding, and responding to what the customer is saying (verbally and non-verbally) without interrupting.

Office and Administration » Communication

Experience: 10+ years

The ability to explain complex issues and solutions simply and concisely, using appropriate, jargon-free language across all channels.

Office and Administration » Problem Solving

Experience: 10+ years

The aptitude to quickly identify the root cause of an issue and think critically to generate effective, efficient, and appropriate solutions.

Other Skills

Office and Administration » Attention to Detail

Experience: 10+ years

Carefully reviewing account information, policy details, and customer requests to ensure accuracy and prevent errors or repeat contacts.

Office and Administration » Time Management

Experience: 10+ years

Efficiently prioritizing tasks, managing call/chat lengths, and following up promptly to maximize productivity and reduce customer wait times.

Human Resources » Workday

Experience: 5 - 10 years

Ability to navigate Workday's Human Capital Management (HCM) module to look up or verify employee data, payroll, or benefits information when supporting internal users or clients.

Customer Support » Product Knowledge

Experience: 10+ years

A deep and thorough understanding of the company's products, services, and policies to provide accurate and authoritative information.

Marketing » CRM » Salesforce

Experience: 5 - 10 years

Expert proficiency in Customer Relationship Management (CRM) platforms (Salesforce) for logging detailed notes, tracking tickets, and accessing customer history.

Basic Information

Age: 40

Gender: Male

Website: Sign Up with Pro Account to View

Address: Baguio, Benguet

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”

Mike Killen

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“This will change your business!”

- Atiba

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BENCHMARKS

Loading Time: Base Classes	0.0009
Controller Execution Time ( Jobseekers / Info )	0.0259
Total Execution Time	0.0275

GET DATA

No GET data exists

MEMORY USAGE

1,634,032 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4429808

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0153 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
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0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
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0.0002	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
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0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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Daryl

HR Customer Experience Specialist

Overview

Profile Description

Top Skills

Customer Support » Active Listening

Office and Administration » Communication

Office and Administration » Problem Solving

Other Skills

Office and Administration » Attention to Detail

Office and Administration » Time Management

Human Resources » Workday

Customer Support » Product Knowledge

Marketing » CRM » Salesforce

Office and Administration

Office and Administration » Documentation

Office and Administration » Accuracy Verification

Office and Administration » Analytical

Office and Administration » Technology Proficiency

Office and Administration » Team Collaboration

Office and Administration » Multitasking

Basic Information