Hi! I’m a tech-savvy professional with a Bachelor’s Degree in Information Technology and a Master’s in Management. I currently work in a Philippine government agency (DICT), where I handle digital systems, project coordination, and support services giving me solid experience in both technical and administrative work.
I’m now offering my skills to help businesses and entrepreneurs grow through reliable remote support. Whether you need help managing your online systems, streamlining workflows, handling technical tasks, or organizing daily operations. I’m here to make your work easier and more efficient.
My skills include:
IT Support & Troubleshooting
Project & Task Management
Admin Support &
Basic Graphic Design (Canva)
Data Entry & Research
Government & Public Sector Digital Systems
I’m highly organized, detail-oriented, and dependable. I work with integrity and take deadlines seriously. If you’re looking for someone who understands both tech and management, let’s connect. I’d love to support your team remotely!
Experience: 5 - 10 years
I developed strong multitasking abilities by handling a variety of responsibilities across technical, administrative, and coordination roles. I regularly managed multiple projects, answered inquiries, prepared reports, scheduled meetings, and provided system support—all while meeting tight deadlines and maintaining quality output. I’m skilled at switching between tasks without losing focus, staying organized using digital tools like Google Workspace, Trello, and Microsoft Office, and ensuring that each task receives the attention it needs. My ability to multitask has helped my team stay efficient, especially during high-volume periods and project rollouts.
Experience: Less than 6 months
I have hands-on experience using Canva to create visually engaging content for both professional and digital use. I’ve designed materials such as social media posts, infographics, presentations, posters, and digital documents, ensuring that each design is aligned with branding and communication goals. My Canva skills include working with templates, customizing layouts, using brand kits, and collaborating in team folders. I’m comfortable creating content from scratch or adapting existing materials to fit specific audiences and formats. I’ve also used Canva for producing graphics for internal reports and government events while working in a government agency.
Experience: 1 - 2 years
Through my work with the Department of Information and Communications Technology (DICT), I gained practical experience in basic cybersecurity awareness, particularly in the context of government digital systems. I was exposed to cybersecurity policies, data protection protocols, and best practices for securing information systems in public sector environments. My responsibilities included promoting secure password practices, identifying phishing and social engineering threats, assisting in the implementation of access control measures, and ensuring compliance with national digital security standards. I also participated in cybersecurity training sessions and helped raise awareness among staff regarding safe digital behavior.
Experience: 6 months - 1 year
As a System Analyst, I’ve worked closely with both technical teams and end-users to analyze, design, and improve information systems to support organizational operations and goals. My responsibilities included gathering and evaluating user requirements, translating them into functional system specifications, and coordinating with developers or IT teams for implementation. In my role at DICT, I contributed to government digital transformation initiatives by assessing current workflows, identifying system inefficiencies, and recommending data-driven solutions to enhance productivity and service delivery. I also supported the testing and deployment of new systems, ensured compliance with data security standards, and provided user support and training as needed.
Experience: 2 - 5 years
Throughout my professional experience, especially in a government setting at DICT, I developed strong task prioritization skills by managing multiple responsibilities, tight deadlines, and high-impact projects. I regularly assessed workloads, identified urgent and important tasks, and adjusted priorities based on project timelines, stakeholder needs, and organizational goals. Using tools like Trello, Google Workspace, and Excel, I efficiently organized daily, weekly, and long-term tasks—ensuring consistent progress and on-time delivery. I also supported team leads by helping streamline task flows and delegating assignments when needed, maintaining a clear focus on what truly matters to meet targets.
Experience: 2 - 5 years
I have experience in managing and supporting social media marketing efforts, including content creation, scheduling, page management, and audience engagement. I’ve helped promote programs and initiatives through platforms like Facebook and Instagram, especially in a government or organizational context where branding, clarity, and professionalism were key. Using tools like Canva, Facebook Creator Studio and basic analytics, I created and published visual content, tracked post performance, and responded to comments and messages. I’m familiar with writing captions, aligning posts with campaigns or events, and ensuring consistent posting schedules. I also coordinated with team members to plan and execute online content calendars.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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