Current Employment Status:
Hired Full Time on Jul 14, 2025
Hired Part Time on Aug 14, 2025

Rona

General Admin VA | Customer Support | Social Media Outreach VA

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Overview

Looking for full-time work (8 hours/day)

at $6.72/hour ($1,280.00/month)

Bachelors degree

Last Active

August 8th, 2026 (6 days ago)

Member Since

March 4th, 2025

Profile Description

Hi! I’m a versatile professional with customer service experience in both e-commerce and healthcare. I also bring virtual assistant expertise, managing customer support, administrative tasks, appointment scheduling, and outbound calling.

I’m proactive, detail-oriented, and enjoy helping businesses run smoothly. I’m happy to schedule a discovery call anytime—feel free to email me ---------- or message me on WhatsApp ( ---------- ) to connect!

Top Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Handling inbound and outbound calls for healthcare providers such as hospitals, medical offices, insurance companies, clinics, and nursing homes. Addressing medical services, insurance claims, and product availability questions. Helping customers navigate billing issues, scheduling conflicts, or service complaints. Managing patient intake paperwork, scheduling appointments, and maintaining records. Recording customer interactions, updating patient files, and verifying billing information.

Experience: 1 - 2 years

I have experience as an appointment setter where I contact customers to follow up on inquiries, confirm interest, and schedule appointments. I make sure to verify details such as availability, service requirements, and contact information. I also send reminders, handle rescheduling, and coordinate with internal teams to ensure appointments run smoothly. My focus is on clear communication, proper documentation, and providing a good customer experience.

Other Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: 1 - 2 years

Basic Information

Age
26
Gender
Female
Website
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Address
Las Piñas, Metro Manila
Tests Taken
IQ
Score:  134
DISC
Dominance: 41%
Influence: 18%
Steadiness: 23%
Compliance: 18%
English
C2(Advanced/Mastery)
Government ID
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