April

Operations Manager on Customer Service and Technical Support

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $7.18/hour ($1,379.20/month)

Bachelors degree

Last Active

January 31st, 2025 (463 days ago)

Member Since

January 29th, 2025

Profile Description

Motivated and dedicated customer service professional with a proven track record of delivering exceptional service, ensuring customer satisfaction, and advancing into management roles. With
a solid understanding of customer service principles, strong leadership skills, and a passion for exceeding expectations, Iam well-equipped to drive success and contribute to the growth of any organization.

Top Skills

Professional Services » Management Services » Call Center Operations Management

Experience: 10+ years

Professional Services » Management Services » Customer Support Management

Experience: 10+ years

Office and Administration » Critical Thinking

Experience: 10+ years

Other Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 10+ years

Office and Administration » Data Collection

Experience: 10+ years

Office and Administration » Meeting Management

Experience: 10+ years

Research » Data Gathering

Experience: 10+ years

Marketing » Email Marketing » SendPulse

Experience: 10+ years

Coaching » Success

Experience: 10+ years

Customer Support » Email Support

Experience: 10+ years

Office and Administration » Email Handling

Experience: 10+ years

Office and Administration » Operation Management

Experience: 10+ years

Coaching » Training and Development

Experience: 10+ years

Office and Administration » Client Relationship Management

Experience: 10+ years

Office and Administration » Multitasking

Experience: 10+ years

Basic Information

Age: 37

Gender: Female

Website: Sign Up with Pro Account to View

Address: Talisay, Cebu

Tests Taken: IQ
Score: 127: DISC
Dominance: 45
Influence: 7
Steadiness: 15
Compliance: 34: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”

Samori Coles

SEE MORE REAL RESULTS

“I started getting some peace of mind and some traction!”

- Aaron Hall

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0231
Total Execution Time	0.0246

GET DATA

No GET data exists

MEMORY USAGE

1,625,032 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/3958707

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0121 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3958707' LIMIT 1
0.0020	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '3958707'
0.0005	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '3958707'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3958707' AND `is_private` = 1
0.0002	`SELECT * FROM employment WHERE jobseeker_id = '3958707' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '3958707' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0003	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0004	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0002	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 3958707 LIMIT 1`
0.0004	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 3958707 LIMIT 1`
0.0005	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '3958707' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-05-09',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0002	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '3958707'
0.0022	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0006	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '3958707' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '3958707'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/3958707
csrf-token	d9ccab0c4f1c5ce2a1ba8658ad7eaba9

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
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uri_protocol	PATH_INFO
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enable_query_strings
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log_file_permissions	420
log_date_format	Y-m-d H:i:s
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sess_time_to_update	300
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cookie_path	/
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csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
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csrf_regenerate	1
csrf_exclude_uris	Array ( )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.132
HTTP_DNT