Current Employment Status:
Hired Full Time on Apr 24, 2025

Mariefer

Short-term Rentals VA| Airbnb & VRBO | General VA

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Overview

Looking for full-time work (8 hours/day)

at $6.24/hour ($1,184.00/month)

Bachelors degree

Last Active

April 21st, 2026 (22 days ago)

Member Since

June 5th, 2024

Profile Description

With over 4 years of experience as a Virtual Assistant specializing in short-term rental management, I have successfully overseen the operations of various properties in Honolulu, Hawaii, and Orlando, Florida, ensuring smooth and efficient management. My skills span several key areas:

Short-Term Rental Management: Experienced in managing listings on platforms like Airbnb and VRBO, I focus on maximizing occupancy and revenue through strategic oversight and planning. I’m also proficient in using management tools such as Hostaway, Hospitable, and Uplisting to streamline operations and automate workflows.

Guest Support: I’m dedicated to delivering exceptional service by promptly addressing inquiries, resolving guest concerns, sending emails, and ensuring a seamless experience for all guests.

Claims Management: Experienced in handling damage claims, reimbursement requests concerns by gathering documentation, coordinating with guests and platforms, and submitting accurate reports to ensure proper resolution.

Calendar Management: I meticulously manage calendars to prevent double bookings, maintain up-to-date rental and cleaning schedules, and ensure smooth check-ins, check-outs, and cleaning operations.

Administrative Support: Highly organized in handling tasks such as sending emails, sending invoices, maintaining records, and managing day-to-day office duties, I strive to streamline operations and support overall efficiency.

Price Optimization: Using dynamic pricing tools like Pricelabs, I optimize pricing strategies to enhance both revenue and occupancy rates.

Account and Data Management: Skilled in managing accounts, preparing financial reports, and utilizing tools like Google Sheets, Dropbox, and Google Drive for effective data management.

Communication and Coordination: I excel in communication across various platforms, including WeChat, Telegram, Outlook, Basecamp, and Slack, coordinating seamlessly with cleaning teams, maintenance staff, and property owners.

In addition to my expertise in rental management, I bring a broad range of skills as a General Virtual Assistant. I am adept at handling diverse tasks such as email management, scheduling, content creation, research, and other administrative duties. My proactive and detail-oriented approach ensures that all aspects of your business are managed with precision and care. I am committed to providing reliable support, enhancing your operations, and contributing to your success.

Top Skills

Real Estate » Short Term Rentals

Experience: 2 - 5 years

With over three years of experience managing short-term rentals, I provide expert handling of bookings, guest communication, and property maintenance to ensure a hassle-free experience for both owners and guests.

Real Estate » Short Term Rentals » Airbnb

Experience: 2 - 5 years

With over three years of experience managing Airbnb properties, I focus on providing exceptional service, optimizing listings for maximum bookings, and ensuring a smooth and memorable experience for guests.

Customer Support » Customer Service

Experience: 2 - 5 years

As a Customer Service VA specializing in Airbnb guest support, I make decisions that ensure guest satisfaction and seamless stays. For example, if a guest reports an issue, I assess the situation and decide whether it requires immediate troubleshooting, coordination with maintenance, or offering compensation. These decisions aim to resolve issues quickly, minimize disruption, and maintain positive guest experiences, showcasing a proactive and solution-driven approach.

Other Skills

Marketing » Social Media Management

Experience: 1 - 2 years

With 2 years of experience, I excel in managing social media platforms to enhance property visibility and engagement for short-term rentals. My expertise includes creating engaging content, utilizing analytics to improve strategies, and driving bookings through effective campaigns. I’m skilled in leveraging platforms like Instagram, Facebook, and more to connect with potential guests, showcase property features, and ensure high occupancy rates.

Real Estate » Listing Coordination

Experience: 2 - 5 years

With three years of experience, I assist clients in creating new listings and accounts on various booking platforms, including Airbnb, Booking.com, and VRBO. This includes optimizing property descriptions, selecting high-quality images, setting competitive pricing, and ensuring all listing details comply with platform guidelines to maximize visibility and bookings.

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Office and Administration » Google Docs

Experience: 2 - 5 years

Accounting » Quickbooks

Experience: 1 - 2 years

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Iligan City, Lanao Del Norte

Tests Taken: IQ
Score: 119: DISC
Dominance: 28
Influence: 30
Steadiness: 27
Compliance: 15: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

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Mariefer

Short-term Rentals VA| Airbnb & VRBO | General VA

Overview

Profile Description

Top Skills

Real Estate » Short Term Rentals

Real Estate » Short Term Rentals » Airbnb

Customer Support » Customer Service

Other Skills

Marketing » Social Media Management

Real Estate » Listing Coordination

Office and Administration » Microsoft Excel

Office and Administration » Google Docs

Accounting » Quickbooks

Professional Services » Management Services » Call Center Operations Management

Project Management » Basecamp

Office and Administration » Calendar Management

Office and Administration » Data Entry

Office and Administration » Documentation

Marketing » Market Research

Office and Administration » Calendar Management » Scheduling

Basic Information