Graymor

Customer Service Expert/Operations Manager

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (8 days ago)

Member Since

May 29th, 2024

Profile Description

Beginning my career as a customer service representative, I quickly distinguished myself through exceptional interpersonal skills and a commitment to delivering exemplary customer experiences. Recognized for my ability to resolve complex issues efficiently while maintaining a customer-centric approach, I was promoted to the role of supervisor. In this capacity, I honed my leadership abilities, guiding and mentoring teams to achieve performance goals and uphold service standards.

As a supervisor, I implemented strategic initiatives that optimized workflows and enhanced team productivity, resulting in a measurable increase in customer satisfaction scores and operational efficiency. My proactive approach to problem-solving and employee development fostered a collaborative work environment focused on continuous improvement and the achievement of organizational objectives.

Elevating my career trajectory, I transitioned to the role of operations manager, where I assumed responsibility for overseeing all aspects of customer service operations. Drawing on my comprehensive understanding of customer needs and industry trends, I developed and executed strategic plans to streamline processes, reduce costs, and maximize service delivery effectiveness.

Nowadays, I spend my time playing with my 8-year-old daughter while studying Canva editing, landing page designs, funnel designs, and search engine optimization.

Top Skills

Office and Administration

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 10+ years

This was my first job, being a customer service associate of a healthcare company. On the 3rd company I joined in, I created a fully functional customer service team that is well equipped to handle customer concerns may it be call or chat based.

Office and Administration » Operation Management

Experience: 2 - 5 years

Other Skills

Customer Support » Insurance » Medical Insurance

Experience: 2 - 5 years

Office and Administration » Administrative Support

Experience: 5 - 10 years

Marketing » Copywriting

Experience: Less than 6 months

Project Management » Workflow

Experience: 5 - 10 years

Human Resources » Payroll » Timekeeping

Experience: 5 - 10 years

Customer Support » SaaS

Experience: 5 - 10 years

The 3rd company that I joined in had this kind of business model. Software as a service is something that I am familiar with. We handle cases starting from implementation, product testing and trial, client onboarding.

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Office and Administration » Email Handling

Experience: 5 - 10 years

Design » Graphic Design » Canva

Experience: Less than 6 months

Professional Services » Medical Services » Medical Billing

Experience: 2 - 5 years

Professional Services » Medical Services » Credentialing

Experience: 2 - 5 years

Design » Funnel Design

Experience: Less than 6 months

Basic Information

Age: 39

Gender: Male

Website: Sign Up with Pro Account to View

Address: New Washington, Aklan

Tests Taken: IQ
Score: 114: DISC
Dominance: 33
Influence: 20
Steadiness: 38
Compliance: 9: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

SEE MORE REAL RESULTS

“They are wonderful highly skilled people”

- Shepard Humphries

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0714
Total Execution Time	0.0730

GET DATA

No GET data exists

MEMORY USAGE

1,644,584 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/3465988

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0528 seconds) (Show)

0.0018	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
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0.0003	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

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