Detail-oriented and results-driven Healthcare Recruitment and Credentialing professional with 5+ years of experience specializing in SME-level onboarding, compliance, and end-to-end recruitment for U.S. healthcare professionals. Proven expertise in managing high-volume credentialing pipelines and ensuring regulatory compliance across travel nursing, allied health, RN, LVN, and CNA roles.

As a Subject Matter Expert (SME) and Onboarding Credentialing Specialist, I provide leadership support, streamline credentialing processes, train new hires, and oversee daily workflow to maintain timely and accurate onboarding. I have deep experience with platforms including Vivian, Bullhorn, Medefis, Vizient, HealthTrust, Aya, and ZipRecruiter, and I am skilled at coordinating with cross-functional teams to meet tight placement deadlines.

Highly proficient in compliance management, ensuring all credentialing packets meet Joint Commission, HIPAA, OSHA, and client-specific standards. I also bring hands-on experience in end-to-end recruitment, from sourcing and screening to placement and retention, supporting both urgent and long-term staffing needs nationwide.

Experienced Quality Auditor, with 6-year experience working in call center
Never been tagged as absent in work
Problem-solver
Detail-oriented
Can work in night shift
Can work remotely

Virtual Medical Receptionist | Medical Virtual Assistant | Medical Billing Assistant
Patient Coordinator Virtual Assistant | Virtual Receptionist / Patient Care Coordinator

Hello there, I'm Rosean from the Philippines, a Medical Virtual Assistant with 2+ years of experience supporting healthcare providers and businesses remotely. I help take the pressure off daily operations by handling administrative work, medical billing support, and customer-facing tasks so you can focus on growing your business and taking care of your patients. I've worked in fast-paced healthcare settings where accuracy and follow-through matter. My day-to-day work includes handling payments, fixing billing issues, keeping patient records updated, scheduling appointments, and making sure everything adds up at the end of the day. I'm comfortable supporting high volumes of work while keeping things organized, accurate, and on time.

What I help businesses with:
Medical administrative support
Virtual reception support
Medical billing and coding
CPT and ICD-10 codes
Medical administrative support
EMR/EHR database management
New patient intake coordination
Intake documentation processing
Benefits eligibility review
Patient care coordination
New patient referral coordination
Payment posting
Payment collection and follow-ups
Checking and fixing payment discrepancies
Account reconciliation and payment reconciliation
Updating patient information and demographics
Appointment scheduling
Sending patients reminders to confirm their appointments
Insurance verification
Prior authorization
Claims processing
Claims denial management
Claims accuracy validation
Billing and invoicing support
Revenue cycle management
Chart preparation and record review
Lab labeling and date verification
Clinical documentation review
Beneficiary coordination and follow-ups
Lab results coordination from clinics
Laboratory result retrieval
Clinical documentation summarization
Diagnostic lab data extraction
Patient financial data management
Process documentation & SOP creation
HIPAA-compliant data handling
Customer service (email, phone, SMS, live chat)

Tools I'm proficient at:
IMS EHR, Practice Fussion, Solution Reach, ECW, Office Ally, Dr Chrono, Advance MD, Aetna, Humana, UHC, Cigna, MetLife, Navigate Vision Insurance (Eyemed, Spectera, VSP), Asana, Notion, Trello, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook), Dropbox, Time Doctor,
ChatGPT, Grammarly, Google Gemini, Open AI, Canva, CapCut, Adobe Photoshop, Buffer, Meta Business Suite

Invite me for an interview.
I understand you're looking for someone dependable who can keep your daily operations running smoothly
-- that's me. Message me today and let's chat soon.

Credentialing, Medical Knowledge, Medical Virtual Assistant, Medical Services, English Proficiency, Documentation, Healthcare, Organization, Outbound Calls, Customer Service, Email Support, Prior Authorization, Revenue Cycle Management, Social Media Content Creation, Customer Relationship Management, Medical Billing, Communication, Medical Insurance, Electronic Health Record, Outbound Calls, HIPAA Compliance, Medical Insurance, Electronic Health Record

I have experience as a Medical Virtual Assistant in a telehealth family medicine clinic, assisting patients with consultation requests, demographics, medication refills, provider communication, and pharmacy coordination through phone, email, chat, SMS, and Slack. I also worked as a Virtual Assistant handling data entry, documentation, and medical licensing applications. In addition, I have 9 years of BPO experience, including 4 years in healthcare accounts, assisting with medication refills, insurance verification, enrollment, billing, and HIPAA compliance. I am teachable, eager to learn, and able to work with minimal supervision.

Proficient in Adobe Photoshop and Adobe Illustrator, Canva, Experience in different CRMs, Wordpress Management. Experience with ClickUp and slack. Knowledgeable with website management. Graphics Design focusing on Logos, Social Media postings, Menu and other graphic arts.

1 - year experience in Amazon Product Research
1 - year experience using Zendesk
3 - year experience as a Customer Service Agent in BPO

Medical Virtual Assitant | Medical Intake Coordinator | Patient Appointment Scheduler
Administrative Assistant/Patient Intake Specialist

Hello there, I'm Lovely from the Philippines. I'm a Healthcare Virtual Assistant with 5+ years of experience supporting healthcare providers & businesses with clinical administration and operations, claims, patient intake coordination, pharmacy services, and high-volume customer care. I have worked across hospitals, outpatient clinics, pharmacies, and corporate healthcare environments, helping teams stay organized, patients supported, and daily operations running smoothly. I specialize in handling patient intake, appointment scheduling, insurance coordination, records management, and customer support -- so healthcare providers and businesses can focus on what they do best.

How I Help Businesses:
Administrative support
New patient intake
Complete intake documentation
Appointment scheduling
Patient care coordination
Clinical documentation
Inbox, email, and call handling
Patient communication & follow-up
Keep clinician calendars organized
Send appointment reminders (phone calls, text, emails)
ccurately enter patient information EHR/EMR systems
Insurance verification and coordination
Prior Authorization
Claims verification
Claims processing
Claims denial management
Case management coordination
Prescription refill request
Coordinate clinician appointments
Insurance & benefits education
Verify insurance eligibility and benefits
Patient records and documentation management
Communicate with insurance companies (billing, claims, authorization)
Guide patients with intake steps and confirm required forms
Maintain accurate billing documentation and records
Pharmacy and prescription support
Customer service (phone, email, chat)
Data entry and data validation
Medical records management
Treatment plan documentation
Patient check-in/check-out processes
Multi-clinic scheduling coordination
Billing and invoicing support
Clinical workflow optimization
EHR, CRM, and workflow support
Social media content creation
Content planning & scheduling
Social media community management

Why Healthcare Providers Work With Me:
Highly organized, reliable and proactive
Strong healthcare and administrative support experience
Dependable, detail-oriented, and able to work independently
Proficient in Microsoft Office (Outlook, Excel, Word)
Familiarity with Electronic Health Record (EHR) systems
Comfortable working in fast-paced environments
Patient, empathetic, and professional communicator
Understanding of patient confidentiality and HIPAA compliance
Experienced in high-volume workloads
Able to handle sensitive information with care and confidentiality

Tools I'm Proficient At:
TigerText, Netsmart Homecare, Notion, Monday, HubSpot, Zoho, GoHighLevel (GHL), Microsoft Excel, Microsoft Word, Microsoft Outlook, Google Sheets, Google Workspace (Calendar, Doc, Forms, Gmail), OneDrive, ChatGPT, Microsoft Teams, RingCentral, C&C Avaya, Zoiper Microsip, Buffer, Later, Hootsuite, Meta Business Suite

Let's schedule an interview.
You're looking for a dependable Virtual Assistant who understands healthcare operations and customer care -- that's me! Let's chat soon and see how I can help you.

Medical Services, Customer Support, Communication, Healthcare, Medical Billing, Phone Support, Admin Data Processing, Appointment Setting, Back Office Support, Customer Service, Virtual Assistant, Medical Insurance, English Speaking, Customer Relationship Management, Patient Care, Medical Knowledge, Credentialing, Scheduling, Data Entry, Office and Administration

Professional Credentialing Assistant and Recruitment Coordinator with 4–5 years of experience working in an RPO company, specializing in HR processes, quality assurance, and administrative support. Detail-oriented and proactive, I ensure tasks are completed accurately and efficiently while maintaining clear communication. Friendly and approachable, I collaborate seamlessly with teams to meet deadlines and achieve results. Committed to delivering high-quality work that supports business growth and smooth operations.

Medical Virtual Assistant with 4+ years of experience supporting US healthcare providers, focused on building strong patient relationships and contributing to clinic growth. Skilled in patient scheduling, insurance verification, prior authorizations, billing, and provider credentialing. Recognized for delivering compassionate communication, ensuring HIPAA compliance, and streamlining administrative processes that enhance efficiency, support providers, and help clinics expand their reach and quality of care.

Beginning my career as a customer service representative, I quickly distinguished myself through exceptional interpersonal skills and a commitment to delivering exemplary customer experiences. Recognized for my ability to resolve complex issues efficiently while maintaining a customer-centric approach, I was promoted to the role of supervisor. In this capacity, I honed my leadership abilities, guiding and mentoring teams to achieve performance goals and uphold service standards.

As a supervisor, I implemented strategic initiatives that optimized workflows and enhanced team productivity, resulting in a measurable increase in customer satisfaction scores and operational efficiency. My proactive approach to problem-solving and employee development fostered a collaborative work environment focused on continuous improvement and the achievement of organizational objectives.

Elevating my career trajectory, I transitioned to the role of operations manager, where I assumed responsibility for overseeing all aspects of customer service operations. Drawing on my comprehensive understanding of customer needs and industry trends, I developed and executed strategic plans to streamline processes, reduce costs, and maximize service delivery effectiveness.

Nowadays, I spend my time playing with my 8-year-old daughter while studying Canva editing, landing page designs, funnel designs, and search engine optimization.

no skill summary

I am a reliable Virtual Assistant who can help with email and inbox management, data entry, online research, Instagram DM handling, lead follow-ups, customer support, appointment scheduling, and basic social media assistance. I am detail-oriented, easy to work with, and committed to providing consistent support.

Results-driven Medical Credentialing and Dental Billing Specialist with extensive experience in provider enrollment, multi-payer credentialing, insurance verification, and end-to-end claims management across major platforms including Availity, UHC, Aetna, Cigna, and BCBS. Proven track record of accelerating credentialing timelines, reducing claim denials, and ensuring timely reimbursements through accurate documentation and proactive follow-ups.

Brings strong experience as an Appointment Setter for US-based healthcare clients, managing high-volume inbound and outbound calls, scheduling and confirming patient appointments, verifying eligibility and benefits, and delivering excellent patient support with professionalism and efficiency.

Demonstrated leadership as an Assistant Team Leader, overseeing verification workflows, conducting quality audits, ensuring HIPAA compliance, and mentoring tea-----------mbers to improve accuracy and performance. Known for strong communication skills, attention to detail, and the ability to thrive in fast-paced, high-demand environments.

Healthcare Virtual Assistant with 5+ years of experience supporting U.S. telehealth practices, medical billing companies, and healthcare providers.

My experience includes:

• Medical Billing
• Prior Authorizations
• Insurance Verification
• Claims Submission
• Denial Management & Appeals
• Payment Posting
• Revenue Cycle Management
• Credentialing
• Patient Scheduling
• Provider & Pharmacy Coordination
• GLP-1 Medication Support (Wegovy, Zepbound, Ozempic, Mounjaro)

I've worked with commercial insurance plans, payer portals, EHR systems, Cover-----------ds, Availity, CAQH, and multiple telehealth platforms. I am known for accuracy, strong communication, and resolving complex insurance issues while providing excellent patient support.

I am seeking a long-term Healthcare VA, Medical Billing, Prior Authorization, or Patient Care role where I can immediately contribute.

Experienced healthcare administrative professional with remote work experience supporting U.S.-based organizations, primarily in the healthcare industry. Skilled in scheduling, client coordination, insurance verification, credentialing support, and CRM management. Highly organized, detail-oriented, and able to work independently while supporting daily operations and improving workflows.

Proficient in Google Workspace, scheduling tools, and quick to learn new systems. Strong communication skills with a professional approach when working with clients, providers, business owners, and tea-----------mbers. Committed to delivering reliable support and helping organizations run efficiently.