Vince

Customer Service Specialist (Technical/Sales/Healthcare/FinTech)

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.58/hour ($896.00/month)

Bachelors degree

Last Active

September 26th, 2026 (2 days ago)

Member Since

April 8th, 2024

Profile Description

I am amiable and easily to get along with. I am vigilant with details and very assertive. I am versatile due to multiple accounts that I've handled. I am specialized with customer service but also an outstanding support to Operations. Aside from being great at handling customers. I have passion as well in graphics designs, video editing and media management.

Top Skills

Customer Support » Healthcare

Experience: 1 - 2 years

We catered providers in checking Claims' statuses. Trained to check what is/are the denial reasons such as; IPAs responsibility, DRG codes, Authorization issues and many more. We catered Medicare eligible patients to acquire our service in delivering the appropriate meals that matches their dietary restrictions.

Customer Support » Customer Service

Experience: 2 - 5 years

I am specialized in customer service as I've been to multiple accounts and task designations such as sales, technical, retention, de-escalation and many more.

Marketing » Telemarketing » Outbound Calls

Experience: 6 months - 1 year

Successfully targeted the number of Outbound calls required by the clients.

Other Skills

Marketing » Telemarketing » Inbound Sales

Experience: 2 - 5 years

Almost 5 years in BPO, I have mastered to deliver a good quality of calls in terms of Sales and helping the company in reaching the target goals.

Customer Support » Email Support

Experience: 6 months - 1 year

Email support has been my forte as well. I have made my own canned responses or macros and sometimes was also shared it to the team to use or an example.

Marketing » Sales

Experience: 6 months - 1 year

Trained to at least get a sale back when I was a Telco representative. Delivered different tactics to reach quotas in sales.

Coaching » Training and Development

Experience: Less than 6 months

As part of learning services. I've been hone as well in terms of knowing what is in need to project quality agents during classroom training. Initiated training materials to help the programs that I am supporting.

Design » Graphic Design

Experience: Less than 6 months

I had my experience back when I was in college. I am using Adobe InDesign to cerate infographics, pamphlets, news magazine and even used in our book publishing.

Basic Information

Age: 29

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“I had this VA that I could turn things over to made it a lot easier”

Kyle Mckenna

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- Aaron Hall

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BENCHMARKS

Loading Time: Base Classes	0.0021
Controller Execution Time ( Jobseekers / Info )	0.0406
Total Execution Time	0.0436

GET DATA

No GET data exists

MEMORY USAGE

1,605,600 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/3362331

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0198 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0005	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3362331' LIMIT 1
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0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '3362331' AND `is_private` = 1
0.0003	`SELECT * FROM employment WHERE jobseeker_id = '3362331' AND hired > -1`
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0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0006	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
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0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0012	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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HTTP_DNT

Vince

Customer Service Specialist (Technical/Sales/Healthcare/FinTech)

Overview

Profile Description

Top Skills

Customer Support » Healthcare

Customer Support » Customer Service

Marketing » Telemarketing » Outbound Calls

Other Skills

Marketing » Telemarketing » Inbound Sales

Customer Support » Email Support

Marketing » Sales

Coaching » Training and Development

Design » Graphic Design

Video Editing

Customer Support » Chat Support

Professional Services » Photography

Basic Information