•Use strong TCP/IP networking skills to perform network analysis
and understand detected threats.
•Analyze and respond to security events from firewalls, IDS, IPS,
SIEM, Web Application Firewall (WAF) and other security data
sources within documented SLA.
•Respond within service level agreement (SLA) standards to
customer tickets and threats requiring i
•Tune devices for blocking and reporting based on customer
business need.
•Use effective written and verbal communication skills to interact
with customers and internal resources in a polite, positive, and
professional manner.
•Take responsibility for customer satisfaction and overall success
of managed services.
•Respond to needs and questions of customers concerning their
managed services, managed devices and detected threats.
•Adhere to policies, procedures, and security best practices.
•Resolve problems independentlv and understands the correct
escalation procedures.
Experience: 2 - 5 years
Part of the Countermeasure Team/Internal SOC Team 4x11 schedule to cover the monitoring for 24x7, acts as first line of defender within the company. The team covers the entire infrastructure including its acquisitions around the world. Handling alerts from multiple security tools covering the (Endpoint, Network, Email, File, Insider Threat, Cloud) Security. Day to Day meeting with the vendors and enhancing the processes for handling all the alerts. Automation of the repetitive tasks to avoid burnout for handling the repeated alerts. Fine tuning the detection logic of the alerts and as well as investigating the onboarding and flight users for potential insider exfiltration. Implemented the full incident response lifecycle during engagements and creation of Playbooks and runbooks to guide the new onboarding teammate.
Experience: 2 - 5 years
•Use strong TCP/IP networking skills to perform network analysis and understand detected threats. •Analyze and respond to security events from firewalls, IDS, IPS, SIEM, Web Application Firewall (WAF) and other security data sources within documented SLA. •Respond within service level agreement (SLA) standards to customer tickets and threats requiring incident notification. •Tune devices for blocking and reporting based on customer business need. •Use effective written and verbal communication skills to interact with customers and internal resources in a polite, positive, and professional manner. •Take responsibility for customer satisfaction and overall success of managed services. •Respond to needs and questions of customers concerning their managed services, managed devices and detected threats. •Adhere to policies, procedures, and security best practices. •Resolve problems independentlv and understands the correct escalation procedures.
Experience: 2 - 5 years
•Use strong TCP/IP networking skills to perform network analysis and understand detected threats. •Analyze and respond to security events from firewalls, IDS, IPS, SIEM, Web Application Firewall (WAF) and other security data sources within documented SLA. •Respond within service level agreement (SLA) standards to customer tickets and threats requiring incident notification. •Tune devices for blocking and reporting based on customer business need. •Use effective written and verbal communication skills to interact with customers and internal resources in a polite, positive, and professional manner. •Take responsibility for customer satisfaction and overall success of managed services. •Respond to needs and questions of customers concerning their managed services, managed devices and detected threats. •Adhere to policies, procedures, and security best practices. •Resolve problems independentlv and understands the correct escalation procedures.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.