Medical Virtual Assistant with 5+ years of healthcare and customer service experience. Skilled in scheduling, insurance verification, prior authorizations, claims, and patient support.
Experience: 2 - 5 years
Claims, auth status, checking eligibility and benefits of a patient and updating coordination of benefits
Experience: 1 - 2 years
Checking status and Investigate denial reason of claim
Experience: 1 - 2 years
Checking status and Creating Authorization
Experience: 1 - 2 years
Schedule and coordinate patient appointments, including follow-ups, procedures, injections, and other pain management visits. Manage provider schedules and coordinate appointments based on provider availability and clinic scheduling guidelines. Handle patient inquiries and provide support through phone calls, email, and SMS communication. Coordinate with healthcare providers, medical assistants, and authorization teams to support efficient patient care and clinic operations.
Experience: 1 - 2 years
Doing outbound phone calls Obtain necessary insurance information in order to disburse premium payments from the escrow account Mortgage lending
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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