I am a dedicated and detail-oriented Virtual Assistant with experience supporting U.S.-based businesses in insurance, e-commerce, administrative support, customer service, and data annotation.
Throughout my career, I have handled insurance quoting, policy servicing, CRM management, customer support, appointment setting, document management, and administrative tasks using platforms such as EZLynx and AgencyZoom. I also have experience with e-commerce listing and inventory management using Vendoo, cross-listing products across multiple marketplaces, product research, and online store support.
In addition, I have worked on AI data annotation projects involving image and video annotation, ensuring accuracy and consistency while meeting project guidelines and deadlines.
I am highly organized, detail-oriented, and a fast learner who enjoys improving workflows and adapting to new systems. Whether supporting clients in insurance, e-commerce, customer service, or AI projects, I am committed to delivering reliable, high-quality work and building long-term professional relationships.
Experience: 6 months - 1 year
Responding to customer inquiries, resolving issues and providing information about products and services. Knowledge of company’s products and services to effectively address customer concern and provide accurate information. Documentation of interaction and resolutions offered for future references and analysis.
Experience: 2 - 5 years
Generating quote proposals from different Insurance companies such as Travelers, Safeco, Grange, Westfield, Western Reserve Group, and others. Proficiency in using EZ Lynx for rating quotes, updating claim information and billing statuses.
Experience: 2 - 5 years
Provide professional phone and email support while delivering excellent client service.
Experience: 2 - 5 years
Generating quote proposals from different Insurance companies such as Travelers, Safeco, Grange, Westfield, Western Reserve Group, and others. Proficiency in using EZ Lynx for rating quotes, updating claim information and billing statuses.
Experience: 1 - 2 years
Experienced with Gmail, Google Docs, Sheets, Drive, and Calendar
Experience: Less than 6 months
Experience: Less than 6 months
Accurately label and annotate video content following project guidelines to ensure high-quality data.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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