A results driven virtual assistant and customer support with over 9 years of experience across healthcare, Mortgage, insurance, HR, admin, and travel services. I bring a unique mix of
adaptability and precision to every role I take on.
CV -
Top Skills:
• Excellent Written, Verbal & Patient Communication (Phone,
• Appointment Scheduling, Inbox & Calendar Management
• EMR/EHR Management & Medical Records
• Healthcare and Insurance Support (Billing, Claims & Insurance Verification)
• HIPAA Compliance & Data Privacy
• Telehealth Setup & Coordination
• Intake Forms & Documentation
• CRM & Platform Proficiency
• HR Administration (Recruitment, Onboarding, Records Management)
• Virtual Assistance, Executive Assistance, Customer Service & Client Support
• Flight booking & Reservation Management
• Mortgage Processing & Documentation Review
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
Handled VA, FHA, Conventional files. Handling inbound and outbound calls , assisting borrowers making sure documents are being received and reviewed for the file to move forward.
Experience: 5 - 10 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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