Ma.

Operations Analyst | Quality Assurance Specialist | Virtual Assistant | IT SUPPO

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Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

Bachelor's degree

Last Active

August 8th, 2026 (8 days ago)

Member Since

February 18th, 2016

Profile Description

Helping businesses stay organized, efficient, and supported through 10+ years of experience in remote operations, virtual assistance, customer service, quality assurance, social media management, and technical support.

For the past 8 years, I’ve worked on the Knowledge Graph project handling data validation, escalation cases, research, reporting, QA, and workflow coordination. I also worked on multiple cleanup projects focused on resolving data inconsistencies, improving workflow efficiency, and meeting strict SLAs and deadlines.

My previous experience includes working as a Virtual Assistant, Social Media Account Manager, Senior Technical Support Consultant, Online ESL Teacher, and Data Entry & QA Specialist. These roles helped me develop strong communication, organization, problem-solving, and customer support skills in fast-paced remote environments.

SKILLS & EXPERTISE
Administrative & Virtual Assistance
Customer Support & Communication
Social Media Management
Data Validation & Quality Assurance
Research & Reporting
Escalation Handling
Workflow Coordination
Calendar & Inbox Management
Technical Troubleshooting
Task & Queue Management

TOOLS & PLATFORM
Google Workspace
Microsoft Office / Microsoft 365
Excel / Google Sheets
MS Access
CRM Systems
Microsoft Teams
Zoom
Canva<8efe80624d780eba0c6493ec45140364>Facebook Business Tools<8efe80624d780eba0c6493ec45140364>Facebook & Instagram

INDUSTRIES & EXPERIENCE
Knowledge Graph & Data Operations
E-commerce & Digital Products
Social Media & Online Business Support
Microsoft Windows Technical Support
Online Education / ESL
Administrative & Remote Operations

I’m known for being adaptable, dependable, honest, and easy to work with. I work efficiently and independently in a remote work setup, learn quickly, and take ownership of my responsibilities to ensure tasks are completed accurately and on time. I’m currently looking for a long-term opportunity where I can continue to grow and become a valuable part of a team.

Top Skills

Office and Administration » Data Entry

Experience: 5 - 10 years

Office and Administration » Email Management

Experience: 10+ years

Office and Administration » Google Workspace

Experience: 10+ years

Other Skills

Marketing » Social Media Management

Experience: 1 - 2 years

- Managed business Facebook and Instagram pages, responding to daily customer messages - Answered inquiries about products, orders, availability, and follow-up concerns - Handled order updates, confirmations, and basic customer issue resolution - Scheduled and posted content updates to keep pages active - Kept records of customer messages, orders, and conversations for tracking

Customer Support » Technical Support

Experience: 2 - 5 years

Office and Administration » Data analysis » Data Visualization

Experience: 5 - 10 years

Virtual Assistant

Experience: 1 - 2 years

- Assisted with remote administrative and social media support for a fitness and health account - Managed customer communication, scheduling, follow-ups, and daily coordination tasks - Supported content organization and maintenance of daily account activities - Maintained organized records and assisted with operational support tasks remotely

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address: Dinalupihan, Bataan

Tests Taken: IQ
Score: 107: DISC
Dominance: 0
Influence: 27
Steadiness: 47
Compliance: 25: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”

Mike Killen

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“I started getting some peace of mind and some traction!”

- Aaron Hall

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BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0285
Total Execution Time	0.0297

GET DATA

No GET data exists

MEMORY USAGE

1,634,808 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/263429

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0196 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0010	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '263429' LIMIT 1
0.0049	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '263429'
0.0010	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '263429'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '263429' AND `is_private` = 1
0.0002	`SELECT * FROM employment WHERE jobseeker_id = '263429' AND hired > -1`
0.0008	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '263429' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0002	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0004	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0002	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 263429 LIMIT 1`
0.0010	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 263429 LIMIT 1`
0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '263429' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-08-16',rebill_date) duration_rebill FROM employers WHERE employer_id = '0'`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0010	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '263429'
0.0030	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0014	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '263429' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '263429'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0002	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0001	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1786838554
last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/263429
csrf-token	c6f221dc9703a099c6e47aedbb9c76b9

CONFIG VARIABLES (Show)

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log_threshold	2
enable_profiler
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uri_protocol	PATH_INFO
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log_path
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log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
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sess_save_path
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sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
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cookie_path	/
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standardize_newlines
global_xss_filtering	1
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csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
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ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
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twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
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replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
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SERVER_PROTOCOL	HTTP/1.1
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HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.122
HTTP_DNT