Gem

Virtual Assistant | Executive Assistant | Bookkeeper – Xero, Salesforce, CRM

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Overview

Looking for full-time work (8 hours/day)

at $7.37/hour ($1,440.00/month)

Bachelors degree

Last Active

August 27th, 2026 (7 days ago)

Member Since

January 20th, 2023

Profile Description

I'm a Virtual Assistant and Executive Assistant with 7+ years of experience in admin support, bookkeeping, and CRM management — including 3+ years remote for Directors and founders in Australia and New Zealand. I'm comfortable adapting to US, UK, or any time zone.

Most recently, I worked as a Virtual Assistant and Operations Coordinator for an NZ tourism business, handling calendar management, booking and reservation management across Reddy and Airbnb, and lead follow-up from Facebook and Instagram enquiries. I also handled bookkeeping tasks — invoicing, bill payments, and bank reconciliation — using Xero and Hubdoc, and ran email marketing campaigns in MailerLite.

Before that, I worked as an Executive Virtual Assistant to a Managing Director at an HR company in Australia. My admin support work there included calendar management, email management, WordPress content updates, and CRM management using SugarCRM.

Earlier in my career, I spent 4 years in customer service and data entry using Salesforce CRM, maintaining 100% billing accuracy across high-volume account work.

Admin support and bookkeeping tasks I can help with:
• Virtual assistant and executive assistant support (calendar management, email management, correspondence)
• Booking and reservation management
• Bookkeeping and account reconciliation (Xero, Hubdoc)
• CRM management (Salesforce, SugarCRM)
• Data entry and file organization
• Social media management and content scheduling (Canva, CapCut)
• SOP documentation and process improvement

I'm reliable, detail-oriented, and used to taking ownership of admin and bookkeeping work without needing to be micromanaged.

Message me and let's talk about what you need help with.

Top Skills

7+ years of administrative experience across executive support, operations, and customer service roles, including remote support for Directors in Australia and New Zealand.

Experience: 2 - 5 years

Supported a Director at an NZ tourism business and a Managing Director at an Australian HR company, managing calendars, inboxes, correspondence, and priority admin tasks for 3+ years.

Experience: 2 - 5 years

Worked as a Virtual Assistant and Executive Assistant for Directors in Australia and New Zealand for 3+ years, handling calendar management, inbox management, bookings, and CRM records. Most recently, managed full operations for an NZ tourism business.

Other Skills

Experience: 2 - 5 years

Managed executive calendars and scheduling for Directors in Australia and New Zealand since 2022, coordinating meetings and priorities across time zones.

Experience: 2 - 5 years

Experience: 2 - 5 years

Handled inbox management and correspondence for Directors since 2022, keeping priority emails organized and responses on track.

Experience: 2 - 5 years

4 years resolving billing, account, and technical enquiries in a high-traffic retail environment, maintaining 100% billing accuracy throughout.

Experience: 2 - 5 years

Used Xero for monthly invoicing and reconciliation, ensuring accurate and current financial records for a remote employer.

Experience: 1 - 2 years

Administered SugarCRM for an Australian HR company, keeping client records accurate for onboarding and documentation workflows.

Experience: 2 - 5 years

Used Salesforce CRM for 4 years at Globe Telecom to manage customer accounts and support high-volume service transactions.

Experience: Less than 6 months

Created and scheduled content across LinkedIn and Meta platforms using Meta Business Suite, supporting consistent publishing for two employers.

Experience: 2 - 5 years

Designed graphics and social media content in Canva to support marketing and content scheduling needs across roles.

Experience: Less than 6 months

Coordinated meetings, bookings, and executive scheduling across time zones for Directors since 2022.

Experience: Less than 6 months

Managed full day-to-day operations for an NZ tourism business — owning the master schedule, guest logistics, and cross-functional workflows while documenting SOPs to standardize processes.

Experience: 2 - 5 years

Managed invoicing, bill payments, and bank reconciliation using Xero and Hubdoc for an NZ tourism business, keeping accounts accurate and up to date.

Basic Information

Age
31
Gender
Male
Website
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Address
cagayan de oro, MISAMIS ORIENTAL
Tests Taken
IQ
Score:  84
DISC
Dominance: 45%
Influence: 14%
Steadiness: 27%
Compliance: 141%
English
B2(Upper Intermediate)
Government ID
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