Xylene

E-COMMERCE & SHOPIFY VIRTUAL ASSISTANT

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Overview

Looking for full-time work (8 hours/day)

at $2.65/hour ($512.00/month)

High school diploma

Last Active

August 22nd, 2026 (7 days ago)

Member Since

January 15th, 2023

Profile Description

E-Commerce & Shopify Virtual Assistant | Customer Support | Store Management

Hi! I’m an E-Commerce and Shopify Virtual Assistant with experience supporting the day-to-day operations of online stores.

I can help manage both the customer-facing and behind-the-scenes parts of an e-commerce business, from customer support and order management to product listings, Shopify page updates, social media content, product research, and daily reporting.

Here’s what I can help you with:

• Shopify Store Management
• Customer Service & Email Support
• Order Processing, Tracking & Fulfillment
• Product Listing & Product Research
• E-Commerce & Competitor Research
• Shopify Homepage & Product Page Updates
• Web Design & Page Layout
• Social Media Posting & Scheduling
• Social Media Caption Writing
• Facebook, Instagram & TikTok Content Management
• Daily Cash Flow & Financial Data Reporting
• COGS, Sales & Expense Tracking
• Logistics Coordination
• Shopify Disputes & Chargebacks
• Data Entry & Administrative Support
• Canva Design

Tools & Platforms:

• Shopify
• Meta Business Suite
• Meta Ads Library
• Facebook
• Instagram
• TikTok
• Canva
• Google Workspace
• Microsoft Excel
• Notion
• Gmail
• PayPal
• ShineOn
• ----------
• WhatsApp

I’m organized, detail-oriented, and comfortable handling multiple e-commerce tasks while keeping store operations accurate and up to date. I value clear communication, consistency, and getting tasks done correctly without needing constant supervision.

If you’re looking for a reliable virtual assistant who can support different areas of your e-commerce business, I’d be happy to help.

Let’s work together to keep your store organized and running smoothly!

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Handled customer concerns with empathy and accuracy, providing fast, professional, and solution-driven responses through email.

Customer Support » Ecommerce » Shopify

Experience: 1 - 2 years

Managed 4 Shopify-based stores, handling customer inquiries, order tracking, refunds, and fulfillment to ensure a seamless shopping experience.

Customer Support » Customer Service

Experience: 1 - 2 years

Served as the Customer Service Representative for 3 Shopify-based stores, providing prompt, friendly, and solution-oriented support. Resolved customer concerns, processed refunds, and ensured every buyer had a positive shopping experience.

Other Skills

Marketing » Social Media Management

Experience: 1 - 2 years

Hands-on experience managing social media content for e-commerce brands, including posting and scheduling videos across Facebook, Instagram, and TikTok. I also create engaging captions, organize content, and ensure posts are published consistently and aligned with the brand.

Professional Services » Management Services » E-Commerce Management

Experience: 1 - 2 years

Experienced in managing day-to-day e-commerce operations across multiple Shopify stores, including product listings, order processing, fulfillment tracking, supplier coordination, inventory updates, customer support, product research, and store maintenance. I’m organized, detail-oriented, and comfortable managing multiple tasks to help keep store operations running smoothly

Professional Services » Management Services » E-Commerce Management » Product Listing

Experience: 1 - 2 years

Skilled in creating and managing Shopify product listings, including product titles, descriptions, images, pricing, variants, collections, and product details. I ensure listings are accurate, organized, visually appealing, and ready for customers.

E-Commerce » Order processing » Order Tracking

Experience: 1 - 2 years

Processed and tracked orders efficiently, maintaining accurate records and ensuring customers receive timely updates.

E-Commerce » Product Research

Experience: Less than 6 months

Experienced in e-commerce product and competitor research, including analyzing competitor stores, product pages, pricing, offers, customer messaging, and Meta Ads Library activity. Skilled in identifying similar products, analyzing market trends, and gathering useful insights to support product selection and marketing decisions.

Design » Web Design & Page Layout

Experience: 1 - 2 years

Proficient in designing and updating Shopify storefronts, including homepages, product pages, collections, banners, and page sections. I focus on creating clean, organized, and visually appealing layouts that match the brand and provide a smooth shopping experience.

Accounting » Financial Accounting » Financial Reporting

Experience: 1 - 2 years

Proficient in updating daily cash flow and maintaining e-commerce financial records, including sales, expenses, COGS, and other store-related data. I ensure figures are accurately recorded, organized, and kept up to date for daily tracking and reporting.

E-Commerce » Logistics Coordination

Experience: 1 - 2 years

Coordinated logistics between suppliers and fulfillment teams to ensure smooth order flow, timely deliveries, and accurate tracking updates across multiple stores.

Basic Information

Age: 24

Gender: Female

Website: Sign Up with Pro Account to View

Address: Mahayag, Zamboanga del Sur

Tests Taken: IQ
Score: 114: DISC
Dominance: 10 %
Influence: 21 %
Steadiness: 39 %
Compliance: 30 %: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

SEE MORE REAL RESULTS

“I started getting some peace of mind and some traction!”

- Aaron Hall

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0319
Total Execution Time	0.0334

GET DATA

No GET data exists

MEMORY USAGE

1,652,960 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/2463406

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0194 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0005	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2463406' LIMIT 1
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0.0006	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '2463406'
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '2463406' AND `is_private` = 1
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0.0007	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '2463406' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0013	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 2463406 LIMIT 1`
0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '2463406' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0010	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '2463406'
0.0031	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0009	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '2463406' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '2463406'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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HTTP_CONNECTION	Upgrade
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SERVER_NAME	v1.stage.onlinejobs.ph
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HTTP_X_FORWARDED_FOR	216.73.216.52
HTTP_DNT