Current Employment Status:
Hired Part Time on Aug 21, 2026

Kimberly

Inbound Call and Email support, Chat support, Technical Sales Specialist, Health

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.07/hour ($800.00/month)

Associates degree

Last Active

September 5th, 2026 (5 days ago)

Member Since

June 3rd, 2022

Profile Description

Dear Hiring Manager,
My name is Kimberly Pangan, and I am writing to express my interest in joining your company. I am excited about the opportunity to share my professional background and demonstrate how my experience can contribute to your team.
I have over 11 years of experience in the BPO and customer service industry. I began my career with Amazon, where I handled inbound customer service calls and email support. I then transitioned into Technical Support, where I spent three years assisting customers with troubleshooting and resolving technical concerns.
After that, I joined TTEC and supported the T-Mobile account for seven years. During my time there, I handled voice support, chat support, and technical support, which strengthened my communication, multitasking, and problem-solving skills.
After leaving TTEC, I transitioned to a work-from-home setup, where I handled a healthcare account and later worked as a Real Estate Agent. Following those roles, I joined Verizon Soluto as a Technical Sales Support Representative, where I worked for six months, assisting customers with technical concerns while identifying sales opportunities and recommending suitable products and services.
Throughout my career, I have always believed that while skills and experience are important, a positive attitude, patience, integrity, and a strong work ethic are what truly lead to success. These values have helped me build strong relationships with customers and consistently deliver excellent service.
I am eager to become part of your company and am confident that my experience, dedication, and willingness to learn will allow me to make a valuable contribution to your team. I sincerely hope you will consider my application.
Thank you for your time and consideration. I look forward to the opportunity to discuss my qualifications further.
Sincerely,
Kimberly Pangan

Marketing » Telemarketing » Outbound Calls

Experience: Less than 6 months

Marketing » Telemarketing » Outbound Sales

Experience: 6 months - 1 year

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: Apalit, Pampanga

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

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jobseekers/info

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Kimberly

Inbound Call and Email support, Chat support, Technical Sales Specialist, Health

Overview

Profile Description

Top Skills

Professional Services » Management Services » Customer Support Management

Real Estate » Cold Calling

Customer Support » Email Support

Other Skills

Customer Support » Chat Support

Customer Support » Technical Support

Customer Support » Healthcare

Marketing » Telemarketing » Outbound Calls

Marketing » Telemarketing » Outbound Sales

Basic Information